HVAC reviews in Denham Springs, Louisiana

The absolute best in the biz. Responsive, reliable, and professional from start to finish.

We were having a humidity problem at our house. Steven C. Was our service technician and he did a wonderful job adjusting our unit settings. He was very personable and took the time to explain exactly what was going on. It was money well spent. I highly recommend this company, they are good people.

I've been using S & E for any issues I've had with my unit and they've provided me with great service every time and responded rather quicky. They're service Reps are very knowledgeable and courteous. I appreciate their service.

Extremely disappointed with S & E Heating & Air. On Sept 2, they diagnosed my A/C compressor as failed (covered under warranty), we paid a $105 diagnostic fee, and requested an invoice. Shelly later emailed one with a forged signature. We were told the part would take 3–5 days to ship, forcing us to spend money on window units for 4 rooms just to survive the extreme Louisiana heat.

Then on Sept 4, the tech came back to install the warranty compressor and tried to hit us with a surprise $1,140 “labor” fee. When I questioned it, he removed the warranty compressor, left my system with no compressor at all, and left refrigerant lines open/unsealed.

⚠️ Warning to other homeowners: Carrier will not sell or communicate directly with you about warranty parts, only through these service providers. That means families are often left at the mercy of dealers like this, who take advantage of the situation to overcharge and mistreat customers. It’s sad and heartbreaking, especially in the extreme Louisiana heat, because not everyone can afford extra window units, and no one should have to when the part is already covered under warranty. File your complaints and DO NOT LET THEM GET AWAY WITH THIS!

Complaints filed with BBB, LSLBC, and the Louisiana Attorney General.

The service was a 5 star. Very fast and the tech was very easy to talk to. Once i stated my problem he knew exactly what to do. However i missed the phone call from him and went to call him back and the front office answered. The lady who answered was so rude i was taken aback buy it. 5/5 on the tech 0/5 on the lady who answers phones

Chris D. came and resolved an ongoing shorting out problem with my unit. Extremely professional, knowledgeable, and informative. Couldn't have asked for better. He is a true asset to your company.

This is theMOST HONORABLE TEAM & they STAND BEHIND THEIR WORK!! Let me honor this amazing team of SHELLY, DON, & CHRIS! Hands down I am a customer for life the way they took care of me! They all came together and got me up and running at a time that was most inconvenient! This is what sold me… they are HONEST & they KNOW THEIR JOB! Thanks S & E Team 🫡💯⭐️

Steven with S&E came out to assess my blower and motor, and was able to identify the cause of the noise and replace the unit promptly. Steven was very informative, thorough, and courteous. I could tell he has passion for his craft and takes pride in his work! Thank you very much!

Jack did a fantastic job. He clearly explained everything he did today and helped me understand the current state of my system. He is friendly and personable. Overall great service.

Jack Denton is incredible! He is kind, knowledgeable, and understands what it means to have great customer care. When it comes to the Dream Team. I'd recommend 100% of the time

Don’t even waste your time with any other company. These guys diagnosed everything, made sure we were taken care of and are incredibly efficient. I can’t speak highly enough about the technician that came out, Jared C. Fantastic guy, awesome service. Brandon & Justin did our install of new units and knocked it out much faster than expected. Both were courteous and cleaned up after everything was done. All around a wonderful experience. We’ll be lifelong customers.

Dream Team came out super quickly and the technician gave us a diagnosis quickly as well. It was nice to be able to have someone look at it “after hours” when other AC places were closed. From the receptionist who initially helped us to the technician that came out, everyone was super nice and informative!

Dream Team installed a new system for me 3 years ago now, and I've been part of their regular maintenance program ever since. It's always been great service. Today Dakota and Jack ran the tests and checked everything inside and outside. They were both very friendly and knew their stuff. Dakota updated me after they had finished their checks and had answers for all my questions. Thank you again!

I have to give Hunter McMorris a 5 star rating because even though he was the bearer of bad news he let me vent and was polite, kind and sincere. Scott, the supervisor, came out within 30
Minutes with the new unit which Hunter and the lead installer(Mike, I believe) got everything done in excellent time.

The technician that came out today was awesome! Jared was very knowledgeable and professional. That’s about all I can say good about Dream Team Heating and Air! It has been two years and I still have not been provided with our warranty or financial paperwork. You call and get told they will call you back and they don’t! Dealing with them has been a total nightmare.

I had a fantastic experience with Hunter and Michael from Dream Team Heating & Air today. After calling them in the morning about my HVAC issue, they were able to fit me into their schedule the same day. Both technicians were extremely professional from the moment they arrived. They took the time to explain what they were doing and kept me informed throughout the entire service call.

Hunter and Michael worked efficiently and had my system back up and running in no time. Their knowledge and expertise were evident, and I really appreciated how they walked me through the problem and solution.

It's refreshing to find such reliable and professional HVAC service. I highly recommend Dream Team Heating & Air, and specifically Hunter and Michael, for anyone needing HVAC work done. ​​​​​​​​​​​​​​​​

Dream Team Heating and Air sat up my maintenance appointment within just a few days after I phoned for service. Ti, the technician who came out, was personable, efficient, explained everything that she had done, in the attic and outside, and had pictures to verify. It was noted that I had a faulty service disconnect and this was replaced within a couple of hours. I am very pleased with the technicians and the service provided by Dream Team.

At first service was great and then suddenly it’s not. We’re being charged 2-3x a month with different prices, upon installation the guys stole our $500 UV light, 5 years later they replaced it with a $100 one, the call center is so unhelpful, and they’ve not stayed on top of the preventative maintenance I’ve paid for.

Dream Team never lets me down! A human always answers the phone, appointments are made quickly and they never disappoint. I have been using them for several years and haven't ever been disappointed with their service. Jack is the technician who came to my home this time. He is knowledgeable, personable, thorough and gave me an explanation of his findings that even I could understand.

We just had jack Denton with dream team come out and do a check up on our unit. He was very professional and friendly. He explained everything he found and included pictures. Only reason I didn't give a 5 star is because my first appointment was a week ago and I had a no call no show. I had to call them the day after my appointment and get rescheduled a week out.

I was so pleased with my experience with Dream Team! I booked a maintenance appointment while they were having a discount special, and I'm so glad I did! My technician, Jack Denton, was so helpful at explaining my system to me and providing options for keeping it in good working order. He was efficient, knowledgeable, and did a thorough job servicing and testing my system. I will absolutely be using Dream Team for all Air/Heating related needs in the future!