HVAC reviews in Denham Springs, Louisiana

Just had my biannual service performed by Blake. He was very knowledgeable, professional and courteous. I definitely would recommend S&E Heating to anybody.

Avoid this company like the plague. They don't do jobs proper, and because of this it's costing me money because they decided to not do jobs correctly. If it wasn't for the breaker tripping my house would of burned down. When they installed the wires they didn't put the Romex protectors on the wires which over time because of where they were it's been arcing. Terrible company.

I was having trouble with the AC unit. Gave S & E a call and they were at the apartment an hour later. Steven was so polite and professional. I highly recommend S & E Heating and Air. Will definitely be using S & E again.

While replacing my air conditioning system( they sent some inexperienced people to do the job) they tore out the duckworth which resulted in aloud banging noise . I had to call them several times to fix the noise they said the duckwork was not their fault but they placed a piece of wood to prop it up. Noise went away until the flood. The water knocked down the wood and the noise became more frequent and loud. [ They ,also, had to return and fix a leaking problem in the house from the air conditioner two times after they in stalled the air conditioner.]. They tore down the duckwork during the insulation. I knew this and they knew it. I could not fight them at the time because I have two handicapped sisters that I take care of and they were having issues. I hired a reputable contractor who informed me the duckwork was hanging down which may or is causing health conditions. Please do not call these people. They are very unprofessional. They are disgusting and should not be allowed to practice

The worst customer service ever!! They had a plumbing division, got fully paid, failed to complete the job, promised to reimburse me after THEY told me to get the job done. Same people, same address, same number and claiming they aren't responsible. This is highway robbery. STAY AWAY FROM THIS COMPANY.

Very unprofessional. From the customer service to the work they do. I can type so much but I’ll just say if you plan on taking a chance with this company then you’ll be the next one leaving a 1 star review.

This is the WORST COMPANY EVER!!!!!!! They came to my home for a leak that I was having via the roof jack. 2 different people came and said they sealed it on May 3rd and again on May 18th. Well if they came back the second time of course it wasn't fixed the 1st time. After I called another company yesterday because here it is June 6th and it's still leaking they discovered s&e sealed the air vent which had nothing to do with the leak. I called this am and talked to a lady that said she was the office manager,she said that the $115 I paid was for diagnostic and to seal the roof jack.... which clearly wasn't done. So supposedly she called the 2 techs that came to my house and they said they told me that I needed a plummer....Well if that was the case and they both said I needed a plummer, why did they come out a second time??? I will not call them again for ANYTHING! I wish I could've given 0 stars but I had to put 1 to be able to publish this review

If I can give 0 stars I would! These people has come out to my house over 10 times since I moved in, and this is a new construction home!!! Why isn’t my air working!! Why do you have to order new parts for a brand new unit!!! I’m not sure what’s going on but everytime someone comes out something else breaks!!! Do NOT deal with this company!!! They are rip-off!!!

Worst ppl ever!! Guy named Blake came and service my A/C unit couple weeks later my condenser fan motor went out. Called them numerous times for 4 days no called back had to sleep with no A/C then when they came out to check out the problem charge me $105.00 for coming out for their mess up and still wouldn’t fix the problem just keep giving me prices…This company would break your A/C and have you pay for it….DONT NOT USE THEM!!!

Called to get assistance for my thermostat going out and the lady who answered the call was speaking to me like I’m stupid, blowing her breath at my questions and acting like she couldn’t be bothered.

If you don’t like answering questions and assisting customers, you should probably find a job that doesn’t require you to communicate with people.

This company installed the HVAC on my home. We have lived him just over a year and system stopped working tonight. I called to ask for an after hour service. I gave my information and was told that someone was coming. Two hours later I called back and a different person told me that they stop taking calls a certain time. However, their website clearly stays they work 24/7. Very confused, frustrated and HOT!

Thank you for no service.

Gotta say Blake saves my A** on this hot day, his office was closed and dude still called me backed and walked me through on how to check my a/c get it running AND scheduled me a appointment as soon as there opened to drop by and check ventilation. Would give it 19 stars if I could because that speaks volumes when someone does something out of kindness. My name is Alex McQueen I run gnc on Siegen lane and I stand by this company🙏

Even though there was a delay from the manufacturer (no fault of S&E) Steven went above and beyond to make sure my ac was up and running again. With 100 degree temps outside, you don’t last long not driving in the heat. He helped me with things he didn’t have to. I’m very grateful!

First of all, From the update phone call with Michelle to Johnathan coming to service my system was fantastic. He was very professional and thorough in explaining what he was going to do and then he showed me what he actually did. I was on the phone working and he continued to work respectfully and as quietly as he could. I appreciate this business and the way they do business. Thank you Johnathan.

0 stars. Blake came out to service my unit March 1 and March 21 the unit goes out. He changed a part on the unit that had nothing to do with the condense fan motor. So why did he change the part? and oh to mention he didn’t even ask. As mentioned before, He need to own up to his mistake. Why change a part on a unit without diagnostic ran first. Although my unit is 13 years old, the unit was being serviced annually and it never gave me an issue. Blake is very incompetent and have no idea of what he was doing. At the end of the day, Blake told me to run both thermostats cause they work the unit and burned out my condense fan motor. And tried to fix it how he thought it would work but it didn’t. Telling me to get an electrician when clearly it was a mistake on him. Blake provided false information once again, a tech from your company told me to never turn on the bottom thermostat. So why will Blake tell me to turn it on. It over powered my unit running two thermostats, so own up to it. If I can write a million complaints I will. It doesn’t matter what you guys say, right is right. Of course the unit was clogged and needed to be drain, it was serviced last January 27,2022 (not by you guys). But I have had my unit serviced by a tech from your company 2 years ago and never had an issue until now. Even that tech told me to never run the bottom thermostat. So please provide needed evidence for the review. I deleted my previous one by mistake so here’s another one. It’s crazy how you can respond to an review but don’t return a phone call. So I guess you guys not busy after all.

S&E Heating & Air have maintained and replaced our three air conditioners since the early 1990's. As clients of their annual maintenance plan, they have have performed two services yearly and we have just now replaced two of our orginal air conditioners (33 years). This spring our S&E team did an amazing job replacing two 3-ton AC's on 12' pilings. Our units were down for less than an day. We would be delighted to give this outstanding company MORE than 5 stars, but I guess we'll have to settle for 5. We highly recommend this company.

S&E sent Technicians out to assess issues we had with the heating on our HVAC and advised us that we needed a new heating element which is under warranty. The Technician said the part needed to be ordered which took weeks. Of note, the Techs replaced the thermostat upside down, which should have been our initial red flag. We called to follow up about the status of the part after we didn’t hear from them. They finally returned to install at which time the weather was warmer. Although the part was under warranty, they still charged us for it. After we called them about it, they reduced only a portion of the bill. On Thanksgiving Day, we turn on the heater and it still does not work. We called and the response was “It worked when we left”. Very disappointing. They could have had a lifelong customer, but for their poor handling of this situation.

10/10 would recommend anytime! Steven was extremely helpful I would call anytime without hesitation!

Review for S & E Heating & Air

I called S & E Heating & Air to report an issue with the blower fan inside my small unit. They assured me they would send a technician and said they'd call before arriving. The next day, a technician showed up, confirmed that the blower fan needed replacement (which I already knew), and quoted me a price for labor since the part was under warranty.

However, after the technician left, my unit displayed "AC Power Lost," and now the entire unit is off—whereas before, the unit was at least working occasionally. I called the company immediately, but they informed me that the technician was sick and that they would get back to me. It's been 10 days, and after multiple follow-up calls, no one seems to care. They have added a new problem that I didn't have before.

All I have asked is for them to send a technician to turn the unit on from its place in the attic, but they have refused. This is especially frustrating since they are the original installers. To make matters worse, shortly after moving in, I discovered both units were leaking in my brand-new house with brand-new units.

Given my experience and the fact that their review ratings are already poor, I would definitely not recommend S & E Heating & Air.

I've used them and their preventative maintenance services since 2011 and have been very satisfied. They all are friendly, informative, and seem very experienced at their jobs. I was pleased that Blake came earlier than expected, thoroughly explained what he did, and finished in a timely manner.

Hands down the best HVAC company out there.
Everyone is so knowledgeable and helpful, from the office staff (Brandi, Shelly, Brenda, to the crew, especially Steven who is absolutely top tier, Josh and Blake! Thank y'all so much!