Electrical reviews in New Orleans, Louisiana

Did a great job installing a tesla charger in my garage. While looking at my existing panel, Mike found some code outages that the original electrician messed up and fixed them with no added charge.

These guys did a phenomenal job installing our electric vehicle charger. Thanks guys!

great solar panel company. they installed 18 panels on each of my houses in uptown nola. now i am producing around 900 kwh of power each month. i saved around 130 dollars off the first bill from feb to mar. they are low profile too so they dont look bulky and ugly like first generation panels. thanks christian Q for all the hard work

This company has been great to work with! Very helpful with my issues when my system when my other solar company went bankrupt. I highly recommend!

We had communication issues and installation problems. The soffit was damaged by the installer. After reporting this and sending in photos, we were told they would make repairs. I reminded them of this several times, but they never made the repairs. We were also told that the panels were producing several times, only to find out a couple months later that the panels were never turned on. Wish we had done more research.

After talking to the owner, he was gracious enough to apologize in person. He answered all my questions and I'm now a satisfied customer. I didn't have problems with the work. I just had questions about my panels function. As a customer, I felt it's important to be heard and valued.
Thanks, Solar Alternative!

The solar panel system from Solar Alternatives has helped our organization achieve one of its goal of transitioning to renewable energy and having a positive impact on the the planet. When we learned about the benefits of going solar, we didn’t have second thoughts on having a solar system installed. They can even help you audit your energy consumption and make sure that you are saving monthly.

The high quality work and effort here is off the charts definitely the only company I would consider going solar with!

Spent 97k with this company. Paid in full in October 2021. Took five months to actually have my equipment work. Also they promised that they could fit more panels on my roof than they actually did. They told me in the end that they just never measured my roof but went by estimates from Google maps. That blows my mind as they certainly could have taken a tape measurer to my roof as I gave them full access.
Anyway my panels and batteries work now but I've lost around 5k in the process. Do not give them the last third until Entergy signs off on the work and allows you to start producing. That was my mistake. Learm from my example.

The company is really great mostly because their team is really great. We felt no pressure as the benefits and options were presented and the work done to install our system was done on time and efficiently. We're now paying $10-12/month for our electric bills & couldn't be more pleased.

Solar Alternatives and the staff has given me back my faith in solar companies. After struggling with the owners of my leased panels for almost three years, Solar Alternatives is my saving grace. Thank you Kenny, the voice of your company to me, for your ongoing efforts to solve my problems. Kenny, you kept nudging xxxxxx to get this thing finalized. Next time, maybe, use a big old stick to “nudge” them. 😁 Kenny, thanks again.

Solar Alternatives representatives were professional and effective throughout our project of adding a Tesla solar battery to our solar panels that were already in place. We are now, essentially, off the grid, because our excess solar power is stored in the battery and used by us whenever the sun is down. The battery also provides power during power outages which will come in handy during hurricanes and squalls. All of the Solar Alternatives servicemen who were involved in the installation were efficient, courteous and knowledgeable. We would highly recommend them!

We have 26 panel- 5.8 kwh Enphase system needing three inverter- replacement & general lcleaning. Kenny scheduled techs Dave & Khown(sorry to mis spell). Once I gave access,they came on time and systematically performed the work. I am very pleased with their professionalism and Kenny's business ethics to meet customer needs. Wish them all greater success & the company quality asset in their employees.
Ramachandran

I have a complex set-up, with a generator put in by a different company, combined with solar panels and a power wall battery. SA has been very cooperative in working out the problems. When a recent issue was found due to a engineering error on their part, the work was done at their own expense. Much appreciated.

I've asked to be contacted by the owner and was not. My POC doesn't answer and inbox is full. I'm at the point where I have very little recourse than to start sharing the experience:

I am a certified project manager with experience in construction, real estate, etc. I understand the value of paying experts to do a job. I signed a contract for a pretty large solar system with the understanding that Solar Alternatives would be providing technical ability, knowledge, and the system combined with execution of installing and commission.

SolAlt are absolutely experts when it comes to solar and electrical knowledge, expertise, and perhaps design. However, from my experience, they are hardly qualified to call themselves novices when it comes to managing a project. To say my project has been mismanaged would be an understatement - it's more that it hasn't been managed at all.

There have been at least 6 different crews at my house. None has really had an understanding of what is going on nor were tied in from the previous crew. I have played the roles of consultant, project manager, as well as customer - going over the project with every one of them on each visit and troubleshooting the shortcomings of the design. Pointing out when things were obviously misaligned. Nobody was going to notice that the largest array of panels was installed a foot off center on a perfectly symmetrical house? I had them fix the front and had to climb on my own 40-50 foot roof to realize they did the same in the rear. Obviously they weren't going to mention it.

Once I signed the contract and paid my initial deposit, the following has been the normal protocol from SolAlt: no or extremely slow return emails, no return phone calls, no acknowledgement or return call when asking to speak to the owner, arriving any time they feel like on scheduled work days, no show on one appointment altogether. It's just been a litany of disrespect, wasted time, and wasted money.

It's nice that their automated system sends me a text every time somebody is on the way. It's less nice that I also receive several more texts, phone calls, and emails. For every visit. At about 7:30 AM. For no less than 6 visits now. That recently switched to no notice at all fyi.

My install is still not complete 4-5 weeks after the start of the job. I'm sure it will be completed some day, but I'm not convinced at this point it will ever be completed to the specs agreed upon. I paid extra for a cosmetically appealing system with borders around the panel arrays, etc. Instead I've had ugly metal brackets and wires across my roof for about a month. Time will tell, and I'd be happy to modify my review if things change.

I will say that everyone I have interacted with from Sol Alt on an individual basis has been extremely friendly. The people are great. The problem here seems to be with the organization or lack thereof in the company. Having interacted with more than a dozen employees now, and bringing it up to technicians on a one on one basis, they all have similar reactions as if this is the norm in terms of disorganization and in terms of customers' dissatisfaction about it.

Don’t use this company!!

The sales people make everything sound great but it’s not as good as it sounds!! They are quick to install the panels and do the work but if something goes wrong nothing seems to be covered by the warranty. There is always an excuse of why the product is not covered and we have to come out of pocket. Every time the tech comes out it cost $250, and you pay for every time! No matter if it’s the same problem.
Our system hasn’t worked since April and no one bothered to tell us , even though they are suppose to be monitoring the system. When I asked the lady why no one told us our system was down she had no answer.
You can never get a straight answer from any one. The sales person told us if we needed a new roof they would come out and remove the panels at no cost because it was part of the warranty , that’s not true. It’s $5,000 to remove then another $4,000 to put them back on and that’s if we store them ourselves. Honestly, I wish I could sell them back. They aren’t worth it. DO NOT MAKE OUR MISTAKE!!!
If you want solar panels go with some other company.

When it came time after eight years to replace my batteries and inverter, despite slow downs in the delivery chain that traced back to Covid, Solar Alternatives prioritized delivery and installation. I remain a most satisfied customer and would recommend this company to anyone seeking solar back up.

We have had a very positive experience with Solar Alternatives. From the original detailed explanation of the installation services for both our solar panels and Tesla power wall, clarity of the financial options and costs involved and prompt and courteous customer service from technicians and support staff, our overall experience was excellent.

Had a great experience with the SolAlt team. They were on time, polite, professional, and got the job done fast! (even in a drizzle) From the salesperson quoting me to the installers, everyone I interacted with was terrific. Really glad to have these panels on my roof!

Service crew reported on time , got everything working and cleaned up afterwards. Very pleasant crew to work with.

I highly recommend Solar Alternatives. They have great products, and it took them less than a week between signing the contract and my installation. The installation team did a great job, and the electrician went above and beyond to accommodate my schedule and deliver a quality product.