Electrical reviews in Beltsville, Maryland

I cannot say enough about the outstanding service from Edge Energy. When my water heater started leaking, my neighbor David — who works with the company — immediately stepped in to help. Not only did he assist me with moving heavy items, but he also took the time to carefully assess the situation and make sure everything in my home was in order. His professionalism, kindness, and attention to detail gave me such peace of mind during a very stressful time.
The entire Edge Energy team carried the same level of excellence. They resolved the issue efficiently, while also taking the time to explain proper maintenance so my water heater will last longer. It is rare to find a company that combines such expertise with genuine care for its customers, but Edge Energy truly does.
I am deeply grateful for their dedication, integrity, and top-quality work. Because of them, I know I am in good hands, and I would recommend Edge Energy to anyone without hesitation.

UPDATED RESPONSE 2/13/26.

Thank you for your response. I want to clarify the record.

It is correct that construction did not proceed and no deposit was paid. However, the reason no deposit was paid is because I was informed — in writing — that work would not proceed unless I removed or revised my honest review. That condition is what halted the project. The issue was not “alignment,” but being asked to change or remove a truthful review in order for services to move forward.

The pre-construction steps referenced (audit review, rebate modeling, and site visit) are standard components of the SMECO program process and are routinely performed as part of securing a project. They were part of the normal pre-contract phase, not separate paid services.

My concerns were not limited to a returned holiday voicemail. My review reflects the overall communication experience and how concerns were handled once raised.

I stand by the accuracy of my review and the written documentation supporting it. This response is simply to ensure the facts are clearly stated.

ORIGINAL REVIEW: This company was recommended through SMECO after I scheduled an energy audit, so I expected a higher level of follow-through. Unfortunately, communication was poor from the very beginning.

From day one, I experienced delays and missed follow-ups. I was told I would receive a proposal, waited several days, and heard nothing. After following up, I was told someone would email it — again, no response. Most recently (Mackenzie), I was told another person would be assigned to provide a quote, but that call never came either.

I understand companies can be busy, but this was not a one-time delay — it was a pattern over multiple days, including up through yesterday. When a contractor is recommended by a utility company, basic communication and reliability should be expected. -L. Mitchell

UPDATE TO DELETED RESPONSE:
After leaving my initial review, Josh Courtney from Edge contacted me promptly.

Communication improved at that point, and proposal revisions were discussed. However, after those revisions, I received an email stating:

“Additionally, if you have not done so, please remove or revise your Google review of EDGE. We need this fixed before we can move forward with work.”

I responded that I was not comfortable removing or editing my review prior to the work being completed and that my intent was to update the review after the entire process was finished. Following that response, I received two additional emails asking if I was available for a quick call.

Because the work had not yet been performed and moving forward was made contingent on removing or editing my review, I decided to pause and continue evaluating my options through the SMECO program.

Edge Energy was wonderful to work with to install solar panels on our home. From initial conversations through activation the team was knowledgeable and transparent. They even handled all coordination and permitting with our electric company.

Really glad I went with EDGE for my solar installation. My advisor (Brett) was both patient when I needed time to think and compare, and responsive when I needed more information or had questions. The install was incredibly smooth and the system has brought my net grid consumption down to 0 in the summer, and drastically reduced my bill.

Josh and the whole team were excellent. The crew was professional, kept to a tight schedule despite uncooperative weather, and the new system exceeds our expectations. Also confident we got superior equipment than competing quotes and at a lower overall price thanks to the BGE rebate program they work under. We are highly satisfied customers!!!

Edge Engery did a fantastic job. Came on time cleanup after job was done.And did a post audit inspection. I will recommend this Company

We are so very appreciative and extremely satisfied with the work performed by Edge Energy in our home. Their workers were informative, perceptive, understanding, offered clear explanations, suggestions, and within the budget allowed, helped our home become more energy efficient. Edge Energy is highly recommended to all. alc/Laurel MD

We came to Edge Energy through the Switch Together program which takes care of a lot of the shopping hassle. The quality of the products & the installation is top notch. 98% of the installation was completed in 1 day.

The problem with Edge & why I gave them four stars instead of five is because they lack good communication skills. Many times I had to ask for clarification on different points.

When I received an email from one of the owners- Anthony Colella, with upcharges, I felt like there was bait & switch going on & I told him so & asked why until salesman didn’t offer or explain these options on the initial phon call. He immediately called me and explained that the salesman got the impression that we would not be interested. I responded that he could have given us the benefit of the doubt instead of judging us. Give us the information & if we decide not to opt for them, then fine, but don’t decide our pocket book for us. Why didn’t we qualify for certain funding or loan interest/terms, was not proactively explained. I had to ask, then I received information. Had I not done my own research, they never would have explained anything about that.

Keeping us informed of each step in the process, that they filed this or that with Pepco or the or similar, and when exactly things would happen, again wasn’t done in a proactive manner. It took many emails to get responses as some emails were simply ignored.

When one aspect of the installation was not done, as it was recommended by Anthony Collela, and about which I followed up with the project coordinator & Anthony, I was give so many lame reasons for it not being done or that I needed to go outside & take & provide them with pictures during a rain storm to show the need. This is what I was told by the project coordinator - “As far as the aluminum for the rain gutters. Our installation manager has asked if you can take some photos and videos the next time it rains. He wants to be sure we cover all needed areas of the gutter and have the correct sizing. Please let me know if you have any questions.” Me the homeowner/customer should go out in a rain storm to take pictures??? Then Anthony in an email tried to change what he said. When I send him screenshots of his emails to me in which I showed him & reminded him of what he said & wrote, he responded

“Hi Simeon,

I feel like I'm being attacked by you right now.”

Seeing that response to a discussion about what he told me via email & phone, gave me the impression that I was dealing with an emotionally immature person using some cockamamy PC excuse, not a mature businessman.

Then when I asked for a paid in full invoice, I was told to wait days for it to process. Then days later, I was told that the accounts person was on vacation. When I questioned why no one else could do that job in the interim & I added multiple people on the cc, I got a response & soon after the paid in full invoice.

I have dealt with so many companies over my years of home ownership. Edge Energy was by far one of least effective communicators I have ever dealt with. Maybe I wanted more information than others. Maybe I ask a lot of questions & want people to live up to their promises. But they need to be professional and responsive when a customer emails & is spending tens of thousands of dollars with them.

They still never followed up with what Anthony Colella recommended might be needed during our initial phone call. His response was “If you want the piece regardless of the need, no problem, and I'll let my folks know. No biggie.” Who is supposed to determine “the need” I still don’t know as no one from Edge has come out to make that determination & I certainly can’t.

I needed a solar system inspection on my home and contacted over a dozen companies. Only EDGE Energy was able to accommodate my request and were flexible in that they did not require the system to be installed by them (many other companies do). My experience with EDGE was fantastic from the beginning. The customer service and technical expertise were top notch. They were excellent in their communications, up-front pricing and knowledgeable and transparent. Best of all, they did not try to up-sell as many companies do now. Honesty and transparency is what sells - that's why I highly recommend EDGE Energy.

Edge Energy was exceptionally professional and caring in providing their services. Great communications, friendly and excellent providing friendly support during the home efficiency improvement projects. Thanks so much for taking care of all of my needs in a timely and friendly fashion.

I I recently had a brand new HVAC system installed,and the entire experience was outstanding from start to finish. Team was punctual,professional,and knowledgeable. Installation was smooth and efficient. Crew treated my home with care and what really stood out was the customer service

Edge Energy recently completed a home assessment, and I had a wonderful experience. Derek was extremely kind, professional, and thorough in assessing my home. I have an upcoming appointment for the recommended work, and I feel confident that Edge Energy will do an excellent job. Highly recommend!

Edge handled our solar project professionally from start to finish. They were promptly responsive to any developments along the way. In one example, they agreed to replace some gutters at no cost to me because the prior contractor work on them was poorly done and Edge noticed the bad work. Roger, Brett, and Henry were especially professional and nice to work with. The work itself was done expertly and so far we have had no problems with the install. I’d highly recommend.