Constraction reviews in Catonsville, Maryland

I have had a lot of work done by these guys. All workers have been friendly. Like extended family. Dawn is the office is professional and on the ball. They have done a great job and I would recommend them highly.

I live 6 minutes from Ruth Plumbing. They called me at 7:15 to confirm an 8:00 arrival time. I called at 8:25 to be told by a disinterested woman on the phone that it must be traffic and he was on his way. I called back at 8:45 and asked to speak to the person who called me at 7:15 and, after a long hold time, got him and was told that there was some problem with gps and that they had belle grove rd as bellegrove rd and couldn't find the address. if you type bellegrove rd Catonsville into google, it immediately pops up as Belle Grove. My question is this: if you are booking a job, wouldn't you confirm the address? If it didn't immediately pop up in gps, wouldn't you then either google it or call the customer to verify the address? I saw the tech pull up at 8:45 and finish his coffee before coming in. When he left, he was at the top of the hill sitting in his truck, probably making the next customer even later for work. Highly unprofessional.

Called John E Ruth to fix a clogged pipe and a leaky shower. Mike was friendly and professional and was in and out at a very fair price. I’m a customer for life and will be calling John E Ruth / Mike for all of my plumbing needs!

As a result of their sloppy plumbing installation, the lower level of my restaurant was flooded with seven feet of water. The cost of the damage ran well into the six figures. As if that weren't terrible enough, Jim Arnold, the owner of this company, actually had the nerve to threaten my wife and I for payment after he was found to be liable by his own insurance company. We believe that was immoral. Dealing with this company has been one of the costliest mistakes we've ever made in business.

The people of this company seem to be very nice and seem to care, BUT....Took over a month to get a water hydrant installed. Work was left very sloppy and a shoddy job was done. Only the bare minimum was done to get the job done. They propped up the hydrant with a stick. Very unhappy. I can not recommend this company as far as the quality of the work is concerned.

Plumber broke the toilet pipe and then denied doing it. Claimed I had another plumber work on the toilet! Totally a bold faced lie! The office manager proceeded to say the plumber was a minister so therefore he believed him, and surely I was lying!!!!
Under NO circumstance would I ever recommend this company.
BUYER BEWARE

They were recommended by an acquaintance as "the best". So when my sump pump exhausted itself from many consecutive days of rain/flood, I call them at 8am. The plumber arrived at 9am, fixed and replaced the sump pump by 9:30am, and out the door by 9:40am. They knew I was in a bind as the basement was flooded. Yet they charged me their standard rate, which was more than reasonable. I've previously used LenThePlumber and BG&E Home, but was never quite satisfied with their service. John E Ruth Co picked up a new customer in me!

I've used the john ruth co. for 3 jobs in the
last 1.5 yrs. I have a 4th scheduled at a friends residence. my jobs have been small
( new toilet, new pressure reduction valve)
and routine. their telephone assistance
has been terrific. they've arranged start
times that work for me. I'm looking forward
to them working on guest bathroom this
summer. I recommend this company.
quick turnaround, competitive pricing,
very pleased with work.

I have hired them three times in the past few years to do some minor plumbing work. First was replacing the main 1950's shutoff valve. That one was quick and painless. Second was replacing a tub/shower faucet. I was a little disappointed in their finishing work--they had to enlarge the hole for the shower head pipe (hole needs patching) and wouldn't use the faucet I bought (solid lever handles, ceramic disc valve seats, etc), instead using a cheap faucet with plastic handles and rubber washers. Their excuses were reasonable, and I didn't want to pay more than their $475 package deal. The last job was replacing two other shutoff valves in the basement, capping off the basement bathroom supply lines (in prep for demolition and remodel), replacing the inside shutoff valves for the outdoor faucets and replacing one of the outdoor faucets. They finished all of these quickly and without much trouble, although I think they overheated one of the basement shutoff valves since it doesn't seem to close solidly like the other ones. (He was having trouble with water still in the pipe.)
Overall, they were very professional and in most cases, arrived when they said they would. (Last job was delayed twice.) As with any other job, unforeseeable problems do come up all the time, but that is why we hire professionals who have experience in dealing with these issues. (One time I started with replacing an original faucet and ended up replacing the whole sink. I have since replaced two more faucets, but it took three times as long as what a pro would have.)

Jim was very professional and willing to work with me. His pricing was very reasonable and the quality was good. He was referred to me by a friend and I will definitely be hiring him again with the other plumbing projects I have coming up!

I had a terribly clogged kitchen sink. I called and was put into voice mail, but got called back within 10 minutes. They got a plumber over the next morning, and I was called to let me know when he would be there. They were right on time. The plumber was a guy Michael Cox. He was training another young man, and was instructing the newer guy on how to assure that no damage was done to the floor or cabinets. Mr. Cox knew exactly what he was doing, did it well and not only fixed my problem, but was sure to instruct me on how to not have it happen again. I was delighted with the service, professional manner of Mr. Cox and the fair price for the service. I would highly recommend him.

John E. Ruth's pricing was VERY reasonable. The work performed by Nate was great, Nate showed me that the sink trap needed to be replaced. The work performed was replacing a bathroom faucet and sink trap. I had called other plumbing companies and they wanted to come out first and give us an estimate with a fee just for giving us an estimate. Lesley explained the pricing over the phone, and the pricing seemed reasonable. When the work was done, as expected the pricing was very reasonable. When we need work done in the future we will call John E. Ruth!

Horrible service from a company that obviously fails to drug test its employees. While on the job, plumber went outside and after seeing a large cloud of smoke exit the back of the truck, could smell the pot creep into my house. Called the office and spoke with owner who yelled and said his employees don’t do drugs and hung up on me. Will inform all my neighbors of how nasty owner is.

Thanks Robb & Lou - Cabinets look great !!!

I love this company! The staff, the craftsmanship, the service. Really awesome.

Rob and Lou were friendly, on spot and did a great job on our kitchen project.

I am very happy with Native Sons and their professionalism. Highly recommend them for any project!

Brett, Danny, and Kevin did outstanding professional work on my kitchen remodel. I could not be happier with the result. I highly recommend Native Sons.

Kevin (project manager) and his team were fantastic. They were on time and ready to work. They were very professional and completed the job within an incredible time limit. I am delighted with the work and would recommend them to friends and family.

What a great experience. Dave, my installer, was very professional and friendly. Was on time if not early every day. He explained what was happening and let me know if there were any problems. He cleaned up every day after he was finished. He did a fantastic job installing the cabinets and can't tell you all the great comments I have received. I would gladly recommend them to anyone who would ask.

After an accidental flood in our kitchen, we had to completely remodel the kitchen. Native Sons did a fantastic job with helping change the floor plan, quick on installation and a keen attention to detail after installation. Thanks you so much!!!!!