Home Services reviews in Pasadena, Maryland

Three pines trees in a row set between two houses. In the course of 2 hours they removed the trees, cleaned up and were gone. Fast and efficient.

Got a good quote for a difficult job (two trees by power lines, a fence, and a shed). Removed the trees with hardly any damage (only damage was removing part of the fence to get the wood out).

Great service. The weight of the machine was hard to get into place and cracked my driveway but not their fault. It was unavoidable. Glad to have that tree gone thou!

Removed a large dead oak tree, great job reasonably priced.

Great experience. I shopped around, they were the the best priced, more knowledgeable, and right on time. The owner came himself and gave me all the details. At the office, Chelsea is pleasant, good with follow ups and scheduling.

We have a lot of trees on our property. Arundel Tree has done work for us on several occasions. They are always professional, prices are very fair, and they are just nice people. Thank You Arundel Tree!

So very glad I went with this company. I had two monster sized trees and several other average-large sized trees removed. They are very good at what they do and I will continue to use and recommend them to anyone. Their equipment is top notch as well.

Professional. Prompt. Skilled workers. Honest pricing. Tells you how it is, good and bad, so the right decision can be made and no surprises. I'd expect to have to pay a high premium for this but the price of work is always reasonable.

Had a large red oak taken down. Got to work right away. New and clean equipment. Hardworking crew. Cleaned up with take and blower. Superb work again.

Outstanding work! Very professional work and operations. They communicated with me early when they had to reschedule us because of pending weather. I've tried other tree companies in the past but Arundel Tree will be my go to from now on.

I agree with Robert Patterson's review. Buyer beware. The same thing happened to us this summer. The crew of 3 removed a lot of trees and stumps all in one day which was good. Initially, we were impressed with the amount of work accomplished in one day for a good price. However, we are disappointed they did not clean up - they left piles of wood chips, mud and deep holes in our yard- grass is dead where they worked. It's a terrible mess now, especially with the drought.

Arundel Tree Service is awesome! From start to finish, they were professional, knowledgeable, and a pleasure to deal with. They perform quality work at a reasonable price and I highly recommend them to anyone needing trees trimmed/removed.

Came in with an estimate less than half of other local companies for removal of 14 trees and stump grinding in a back yard September 2018. Rescheduled job multiple times over 9 months despite site visits and verbal reports of "good conditions." Ultimately proposed new, 30% higher estimate after 8+ months of waiting and multiple cancellations, scheduled work again, and then cancelled altogether one month later. Have taken one month (and counting) to return deposit. Got the impression that they did not communicate with their subcontractors, would rather lie to a customer than say "no", and have no capability to do anything other than basic work.

Terrible customer service and untrustworthy company! Their crew damaged “broke” my brand new back yard fence while doing job at my neighbors house, my dogs were getting out and I paid out of pocket to get it fixed, because I was told they would reimburse me…well still waiting for reimbursement and it’s been over a YEAR!!!!!!!!!!! Very UNPROFESSIONAL

Today is the third time Arundel Tree Service has been on my property working. Once again, I'm 100% satisfied! I highly recommend them if you need any kind of tree service.

The crews just removed two big gumball trees but I was unhappy with their work.
First, their operation of trunks removal was extremely wild: the crew just dropped the half-to-one-ton trunks (about 40 feet high) directly to the ground, leaving multiple big holes in the ground. Moreover, every time they did this, the entire house shook. One tree was only about 10 feet away from the house and I was not sure if that would cause potential damage to the house.
Second, some shrubs in my backyard for privacy were crushed or cut to the ground and nobody told me they would do so.
Third, my lawn in both back and front yards was badly damaged. Half of my front lawn was lowered 2-4 inches due to the equipment travel. Before, it provided the best landscape view but now not any more.
In my opinion, these guys did not use proper equipment, means and methods to minimize damages to the owner’s lawn. The lifter they used did not have a long reach so they had to travel over the lawn to access trees as closely as possible. The so called “mat protection” is only thin plywood which did not provide good protection at all. They did not have a crane to rig big trunks to the drive way - that is why they let trunks free fall to the ground and later used a loader to move them to the drive way.
About five years ago, I hired this company to remove six trees. They did their job but left two rows of ruts on the lawn. I was unhappy but could tolerate it. But this time the damages greatly exceeded my expectations. I paid these guys just to remove the trees and not to ruin my landscape and lawn. This is what I got: trees are gone but my lawn was badly damaged. If you have a nice lawn and don’t want it to be messed up, then go with another company and tell them your concerns in the first place.

Arundel Tree Service did a fantastic job! They did excellent work and made sure I was satisfied. Great customer service is hard to find these days. Definitely recommend for quality, knowledge, and professionalism.

The men from Arundel Tree Service were thorough, quick, and professional in every sense. They have the equipment needed to do the job properly, and coordinated their efforts to ensure efficiency and safety from start to finish. They are also a great value, coming in at $1800 below the highest bidder. I'll use them again if the need arises.

After some initial scheduling/communication concerns, Arundel Tree Service's team was awesome. The spent an entire day on our property pruning our giant oaks. The results were immediately noticeable. Our trees are safer and look great. On top of that, they took time to completely clean up, were super nice, and their price simply couldn't be beat.

Disappointed with Arundel Tree Service. They were hired to cut down two trees in our backyard. During the estimate, we were told both would be cut down, the chips would be left (half at my house, half at my in-laws house down the street) and the wood would be left. We prepaid for the entire service and they came on a day when we weren't home (they called to ask and we gave permission).

When my husband got home from work, the yard was a mess. First thing we noticed was our canopy was thrown across the yard with its frame bent and the fabric ripped. We know it was removed because it was staked down into the ground. Yes, it was slightly windy that day, but we were not told that this needed to be removed nor was the damage consistent with wind. Also, they should have informed us of the damage. The second thing he noticed is they didn't leave any of the wood chips. This was not that big of a deal but they did not follow the agreed upon terms. Third was damage to our fence. Workers removed some of our fence during the job and tried to put it back but failed to put it back to the way it was before. There was also a section of fence that was clearly hit by a branch. Fourth, they left a spool of rope, a gas can with a decent amount in it and an oil can in our yard where our children could have gotten to them. With all the damage, we never once received notified of anything. No call about needing to move anything, no call about damage, no call about anything.

I tried calling when I got home and saw the damage but their office was already closed for the day. Since they left supplies at our house, I thought maybe they weren't done for the day. I call first thing in the morning and spoke with a lady who answered the phone. She apologized and told me that the estimator should have put it in the contract if anything needed to be moved prior to the job. She also confirmed the wood chips should have been left as agreed upon. She asked me to email the photos of the damage and I sent a few photos. After that, nothing but crickets.... It has been over two weeks and nothing. Only reason I am giving them a two star review is they did cut down the trees and no body was hurt.

After this experience, we would not recommend nor use again.

***Update: Arundel Tree Service worked with us and came up with a resolution to correct the damage that had been done. Rating updated to three star.

I love getting a great price when I hire a company to do a job. But I REALLY love when that company also gives excellent service, and has employees who are knowledgeable, friendly, and willing to go "the extra mile". We've used the services of Arundel Tree Service 3 times over the last 15 years. They continue to excel in what they do and how they do it. Thank you Arundel Tree!!!!! Special thanks to Junior, Jose, and Mauricio who worked on the tree removal this time!

Great job. Ron the sales guy worked with us on the price. Would recommend them to get tree work done.