HVAC reviews in Silver Spring, Maryland

4.8 based on 987 reviews Back to the listing
    5

    Reasonable, personable, knowledgeable and dedicated. LeBrun’s HVAC services exceeded my expectations. Scope of diagnostics and repairs exceeded my anticipated scope. Definitely went above and beyond! I only use LeBrun’s HVAC services for my heating and cooling needs. Highly recommend.

    5

    Nicson was able to service my HVAC unit the same day I called and answered all of my maintenance-related questions thoroughly. He was respectful and really knowledgeable and I would recommend his services 100%!

    5

    Lebrun’s HVAC Services were recommended by a friend after I called another company to diagnose my problem with my a/c. Lebrun’s price was much more reasonable and they were willing to come that very day. When they came, they were considerate and respectful of me (they wore masks the entire time) and my property (they wore shoe coverings to protect my carpet). They were knowledgeable and took time to explain what caused the problem. Nicson and his apprentice were courteous and wasted no time. When my problem became more challenging, Nicson did not give in to the easier, more expensive route. He worked diligently until he resolved the problem. The next day, I contacted him with an additional concern. He promptly and kindly addressed my concern. Thanks to Nicson, I’m enjoying air conditioning again on these hot summer pandemic days.

    5

    I had an unreliable old HVAC that was tricky to fix due to some strange components installed by the previous tenant. Mr Lebrun was very helpful and dedicated to getting the system to work again and explained the problem, the fix, and things to consider for future maintenance. So I definitely recommend this service.

    5

    Nicson is a fantastic HVAC professional. When my AC broke, he sprang into action and quickly diagnosed and ordered the part that needed to be replace. Compare this with the HVAC company provided to me by so-called warranty provider, who had me and my family SWEATING for two weeks with no committed date to completing the repair and you can imagine why I view Nicson as a savior. On top of doing the job quickly, he's responsive, friendly and thoughtful. He also troubleshooted and fixed an airflow problem I was having upstairs. In short, Nicson is an excellent HVAC professional!

    5

    called late 7/9 during this heat wave! Mr. Lebrun squeezed us in the next morning and had our capacitor replaced and our house cooled in 30 minutes. He is nice, competent and is now our new HVAC guy!! Highly recommend.

    5

    I had an emergency occur one evening when my thermostat was not working (in the middle of July) and Pepco would not help me troubleshoot since I unenrolled in their energy efficiency program that includes technician house calls. I called at least three or four HVAC companies and nobody could come out that same evening. When I called Lebrun's, the owner, Nicson, responded to my request and came out himself to fix the issue. While fixing the initial problem, the source of that problem occurred. Luckily Nicson was there to catch the issue and fix it. He was super friendly and even gave me an HVAC maintenance 101 rundown which I am super thankful for. I am super pleased with his service and highly recommend this company for your HVAC needs. Nicson responded when no one else did. Thank you!

    5

    I highly recommend Mr. Nixon for any HVAC needs. He did an excellent job on my project, demonstrating professionalism and expertise. His work was top-notch.
    If you're looking for a reliable and skilled HVAC technician, I wholeheartedly endorse Mr. Nixon.

    1

    Stay away people . They just after money ..

    5

    My house had been feeling unusually stuffy, so I decided to get the ducts checked. The team found dust buildup and early signs of mold growth in the lower duct sections. They did mold treatment, deep cleaning, and sanitization. They also cleaned the coil and blower to boost airflow. The air inside my home feels cooler and lighter now. I wish I had done this earlier.

    5

    Had a wonderful experience with the crew from Thomas E. Clark. Excellent communication. Highly Efficient. Delightful disposition. They KNOW their craft. Treated my home as if it were their home. Couldn’t have asked for better specialist/experts/craftsmen.

    5

    I hired Thomas E Clark's HVAC division to come inspect and maintain my A/C unit. The technician, Roberto, arrived promptly and with good communication. During the maintenance, Roberto patiently explained what he was checking for and what he found every step of the way. He was extremely patient with me as I asked him to repeat and re-explain things to me and to explain what the names of specific components of the A/C system were and what they were doing. He also did extra cleaning and tweaks to improve the system and was very friendly and conversational during the visit.

    Roberto ultimately went above and beyond in every aspect of the A/C maintenance and advised me on future potential problems. I also had a pleasant experience on the phone with the scheduling employees. I wouldn't hesitate to recommend this company to anyone asking.

    5

    Mr. Daz and his team did an awesome job replacing lead pipes. His team was professional and polite. They made sure everything was cleaned up before they left. I added the burlap over the straw because the birds were having way too much fun snatching my grass seeds😂. Great job Thomas E Clark Inc!!!!

    5

    This was a follow-up visit to fix a problem that the first visit technical (Time, I believe) unsucccessfully diagnosed. The second technician immediately diagnosed and fixed the problem. Had the first technician been sufficiently knowledgeable, I would not have had to pay for a second visit. having to pay for two visits when one should have sufficed leaves me a bit disgruntled. You should have technician #2 educate technician #1.

    5

    They did a great job adding a mixer valve and a water heater expansion tank to my water heater. They were very knowledgeable and friendly, and they were able to diagnose and fix the problem all in one visit.

    5

    Thomas E Clark provided outstanding customer service replacing my boiler unit. My experience was fantastic from the moment I scheduled the initial estimate. Thereafter, Warren provided a detailed explanation about the issues with my current boiler and shared insights on what my options were without pressuring me to utilize Thomas E Clark. The installation was completed by Dean and Iver. They were polite, professional, followed safety protocols, and took pride in the quality of their work. The professionalism and installation of the boiler exceeded my expectations. I would not hesitate to recommend Thomas E Clark to others.

    5

    The service representative arrived right on time, and took care of a number of faucet and toilet leak problems, some requiring installation of new hardware. The repairman was efficient and able to answer questions I had about the repairs. The helpfulness of office staff as I scheduled the service visit was a benefit as well. I will definitely recommend the company to neighbors and friends.

    4

    TLDR: Good but very expensive.
    I had issues with my brand new HVAC system, which the installer wasn't willing to resolve anymore. These guys listened to the issue, promptly put me on schedule and a guy arrived at my place on time. He was knowledgeable and friendly. Diagnosed a couple of issues and presented solutions and costs. That's where I took off 1 star.
    First issue was that my drain pipe was clogged. The solution, cut the drain pipe and apply pressurized nitrogen to clear clog and cost, $320. Obviously I declined. All I had to do was to plug the end going into the air handler, and apply a little air pressure on the other end with my shop vac, and the drain cleared out in 5 mins of work.
    Second issue, my system was low on gas charge. Solution charge it up, but cost was a flat fee of $800 up to 5 lbs. That also I declined, in order to get it covered by my installer. I called a couple of other highly rated places to check, and most had more reasonable charges based on per pound of gas, instead of a flat slab.

    5

    I used the team to complete a lead pipe replacement program for DC. The crew was professional, very friendly and respectful of my property. They showed me photos and were able to complete the job quickly. I would highly recommend them, thanks to Daz and his crew!

    5

    Highly recommend without reservation. From start to finish the entire team did not miss a beat. They were all very professional, timely, extremely hardworking and took great pride in their work. They dug through 6-feet of extremely rocky packed soil to replace a water pipe and the temps outside were hot!

    5

    I want to commend the team you sent to my house on Sept 3, 2024 to help me satisfy DC's Lead Pipe Replacement Assistance Program (LPRAP) requirements. Daz Carter, Kevon Carter, and Marcel Ramos demonstrated all the qualities that give me a great customer experience. They arrived at the time we had scheduled, were courteous and, professional. Most importantly, they thoroughly understood the intricacies of the LPRAP and were able to explain it to me in non-technical terms. Fortunately, after several hours of back-breaking excavation, we found as it turned out, the water service pipes going into my house were copper, not lead, so we didn't have to replace them! After several more hours they replaced the dirt and mulch in the flower garden in the front on my house so it looked like they had never been disturbed.

    I hope you can find some way to recognize Daz, Kevon, and Marcel. They are great ambassadors of Thomas E. Clark and I can certainly understand why your company has been in business for so many years and why your outstanding reputation precedes you.