HVAC reviews in Silver Spring, Maryland
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Tichina did an excellent job servicing our system, keeping me informed, and answering all my questions. Look for to her coming again in the spring.
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B.M.C. technicians provided me with an honest assessment of what needed to be done to fix my 2010 AC unit. Moreover, they were responsive and offered first-class service in a timely manner. Understanding my sense of urgency, they called me as soon as a spot became available, promptly diagnosing the problem and outlining a clear plan to resolve it. In contrast, other companies I contacted attempted to sell me a new unit and were borderline dishonest about the real issue and how it could be fixed. I highly recommend B.M.C./Clower Heating & Air for servicing your AC unit.
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Tichina Gray performed the maintenance inspection of my AC unit. She was very thorough, professional and did a great job!!!!
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Tichina, our heating tech, was outstanding today. She discovered the source of a leak in our system, and was thorough and thoughtful.
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Tichina was friendly and warm and provided a thorough service for our Mitsubishi Mr. Slim system.
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Tichina was our tech and she was great. Very professional. This was our second seasonal visit from this company and they are excellent.
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Top to bottom I had a first rate experience with BMC. They gave me ideas on how and where to install a mini-split that others hadn’t, came back with a fair estimate, and did great work. They left the job site clean, and were great while they were in the house. Then after the fact they were incredibly responsive and helpful in helping me clean up some paperwork issues that were my own fault - I love when companies give that kind of service after they got paid, not just before. I highly recommend them.
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On time. Complete and efficient mini-split service. Fully explained her work and recommended follow up actions for me to ensure good working appliances.
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Ms. Gray was a great technician and checked out the system for me today. She was very good at explaining the kind of system I have and was very professional.
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Tichina came out for our seasonal service. Very professional not bothered by our little dog. Communicated well. Left me with confidence in the service.
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BMC/Clower started annual maintenance (2 visits/yr) on our newly installed HVAC system and existing hydronic (boiler and radiators) system. Their technician, T. Gray, was efficient, professional, courteous and thorough.
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Excellent service for HVAC Maintenance. Thorough. Analytical. Prompt. Personable. Committed to doing a good job. Helpful office staff. Technicians who are to be commended are : TiChina, Dominque and Sebastian.
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I have a Mitsubishi ductless system to supplement my whole home system. Two technicians, TiChina and Dom came as a team to clean the roller and now the air is flowing cleanly and quietly. Both techs had been to my house before and I just want to commend them again for their efficient, friendly and helpful service.
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I've used Clower for a number of issues on my systems. the most recent visit was for seasonal checkup, and the technician, Dominic, did a great job and was very friendly and communicative. i would recommend Clower and Dominic!
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TaChina did a great job, is very communicative! I’ve been a Clower customer for about 13 years and recently bought a second heat pump from them. Great service!and competitive pricing.
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My recent service call (by Tichina Gray) was great. She checked out our boiler for the winter. We rely on BMC Clower for both heating and a/c.
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My tech Tichina was so knowledgeable and super polite, including respecting my clean floors! She offered extra services that were spot on. Really trust BMC Clower and their techs. Great value and expertise.
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We have been using B.M.C. Clower for heating and air conditioning maintenance for several years. All the technicians have been excellent. This time Tichina performed the inspection. She is superb, very professional, efficient, knowledgeable, and patient.
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BMC Clower installed a new ductless minisplit in our kitchen, which tended to get too hot in the summer and too cold in the winter. The machine is amazing, heats, cools, dehumidifies, and it is super quiet and efficient. And BMC Clower was awesome. They did the job in a day (and came back the next day to tweak one little problem that arose after the machine had been running a while), and they handled filing all of the tax credits and things that I was eligible for. Overall great experience. Will definitely call them for service and any other HVAC needs.
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Just had my furnace check-up for the fall. The tech was TiChina Gray. She was extremely thorough and checked items that have never been checked before. Very knowledgeable, efficient, and personable. I’ll be requesting to be on her maintenance route in the future.
Previously, we had a thermostat replaced, and repair to some circuitry. BMC was responsive and we were appreciative of how they worked with us and our travel schedule to address the issues in a timely manner. -
I am military stationed overseas, so making repairs accross time zones is difficult. My home back in the US had a heater issue. The control board broke and the heat would not turn on. BMC Clower came to my property, figured out the problem, and addressed it promptly. The ease of the whole process and professionalism from this company was outstanding. Even when the ordered part did not match my old furnace, they were able to find the right part the same day, and fix the heat for family living in my home. Highly recommend this company and will use them in the future.