Home Services reviews in Towson, Maryland

4.9 based on 329 reviews Back to the listing
    5

    City Wide provides high quality service with affordable prices. They are responsive and have a solution for all of our needs. We have used them for cleaning, painting, concrete work, parking lot striping, floor strip and wax and have been pleased every time.

    5

    My school, St. Elizabeth School, uses CityWide for janitorial services, and recently, we also started taking advantage of some of their other facilities services as well. In addition to cleaning, they have also installed floor tile, dry wall, and new stage curtains. They've done some concrete/masonry work for us, too. Each job has been completed professionally and at an affordable price. Our rep., Chris S., has been outstanding. He's responsive, conscientious, and committed to providing excellent customer service. He has also gotten involved in school/community events, which goes a long way towards building a great working relationship. We've been extremely pleased with our partnership with CityWide. I highly recommend them to anyone looking for help with janitorial services, facilities, management, and special projects.

    5

    I had a TV mounted in my office space the other day and the team did an amazing job. Communication was solid throughout the whole process and the new TV fits perfectly in the new space. Will be contacting you all again for other necessities in the future! 10/10 recommend.

    5

    We have used City Wide for our cleaning services at Open Bible Christian Academy for serval years and have been very pleased with the service. The communication with the management staff is excellent. On top of that, they went above and beyond a few nights ago when we had a waterline break in our cafeteria around midnight. The cleaning staff was on site and contacted the City Wide management team immediately. They could not contact anyone from the school, so they took charge and got the water shut off and call their mitigation team in and plumber and got the situation under control and fixed by midday. Needless to say, their quick action saved much more damage and cost than we will incur. Special thanks to Jim Grem and Paul Wagner for all their help. We recommend City Wide very highly!

    5

    City Wide has been managing the janitorial services at our office in Mount Airy for a month now and we couldn't be more pleased. More cost effective than our last cleaning company and a much better end result. The attention to detail Alex and his crew provide is unmatched. 10/10 would recommend.

    5

    Switched to Citywide a few months ago and it’s been fantastic. Communication is amazing with pop ins and emails. We even switched to Citywide handling all our chemical and paper good purchases. They offer help on things you might not have even realized! Highly recommend!

    5

    City Wide Facility Solutions does a great job cleaning our office. They are dependable and do what they say they will do.
    They are wonderful to work with also.

    5

    City Wide's environmental services at Verbal Beginnings have proven to be exemplary. Their professionalism shines through every interaction, showcasing a commitment to quality and detail. The team is well-equipped and knowledgeable, ensuring that the center is clean and safe for everyone. Their ability to maintain a pristine environment reflects their dedication to providing exceptional service. City Wide is a reliable partner in maintaining a welcoming and hygienic space at Verbal Beginnings. Thank you, Justin B. and Melissa V.. And thank you, City Wide.

    5

    We use CITYWIDE at several locations and they have been great. Very attentive and willing to go above and beyond!

    5

    I manage a high volume Collision Center and we are very detail oriented. I expect the same from our vendors. Over the years we have used several companies for our janitorial services and were never satisfied with the service or follow up when there were issues. We were fortunate enough to add City Wide about 2 years ago. The cleaning crew does an excellent job, but more importantly, the management team is attentive and quick to respond to any needs or concerns. Paul is always available and makes a point to stop in on a regular basis to make sure that the work is not only up to our standards but the standards that the entire team at City Wide expect of themselves. This team is top notch.

    5

    Working with Paul is great. Always delivers on his work. Very accessible and easy to interact with.

    5

    Gotta give credit where its due here - Initially connected with a representative, Kristen, who was so easy to work with and informed me of every step to getting set-up with City Wide's services. Kristen then connected me with an account rep, Alex, who I have now been working with for a few months. Alex has been kind and attentive and shows up regularly to make sure everything looks perfect and that we are satisfied. I have been very impressed with their ability to work around our schedule and our needs. I would suggest them highly.

    5

    City Wide handled our office move without a hitch. Very professional, punctual and always available if I need them.
    Great group!!! I will be calling them for future needs. They do it all even remodel!!
    Big Thank You to Justin Beckman and team!!!

    5

    We are so grateful to have them as our partner. Chris is a phenomenal facility solutions manager - no problem is too small or too big for him to support us with. Our day porters, Jocelyn and Karla, are wonderful.

    5

    We use City Wide for all janitorial duties and much more. They have always been a professional and thorough service. I personally have called with emergency building issues and had them remedied quickly, and at a fair cost for value. Thank you City Wide!

    5

    We have been using City Wide Facility Solutions for years and the experience is outstanding. Their team is professional, reliable, and consistsntly delivers top-quality service.

    The management team are always checking in to make sure we are well taken care of, Thank you Justin and Jimmy!!

    If you are looking for a cleaning company that combines efficiency, attention to detail and excellent customer service, we highly recommend City Wide Facility Solutions!!

    5

    We're ​s​o grateful to partner with City Wide for our facility needs​! Working with City Wide means ​​we can focus on serving students and advancing our mission while a professional team takes care of all our building needs. We ​really appreciate working with Chris Swartz, our Facility Solutions Manager. Chris cares as much about our facility and our organization as we do, and our facility is safer, cleaner, and more up to date and efficient because of ​our partnership.​ Our day porters, Jocelyn and Karla, are also extremely hard-working and caring members of our team. We are very lucky to have such attentive partners in City Wide!

    5

    We’ve been working with Chris and the team from Citywide Facility Solutions for quite some time, and the experience has been outstanding. Our organization manages a multi-building museum campus in Baltimore, which comes with its share of unique challenges - historic spaces, heavy visitor traffic, and a wide range of cleaning needs.

    Chris has been consistently attentive, professional, and proactive in addressing any issues that arise. He checks in regularly, ensures quality standards are met, and genuinely cares about the condition of our facilities. His crew is reliable, courteous, and takes pride in their work.

    Citywide’s partnership has made a noticeable difference in the overall appearance and upkeep of our campus, and we truly value the level of service and responsiveness they provide. I would highly recommend Chris and his team to any organization looking for dependable and detail-oriented facility support.

    5

    I am the manager of the Holiday Inn Belcamp, Aberdeen. I required urgent assistance from Kayle, and he handled it exceptionally well. He provided prompt support and delivered truly genuine service. I will always rely on their team in emergencies, as they are simply the best.

    5

    We use City Wide to maintain our automobile dealership in both sales and service. They’ve been consistent with quality cleans. We have had a specialty service clean for our carpeted areas and now they look like new! Our facility manager, Justin, checks in often to make sure we’re happy with the services. He’ll also make the right adjustments when we have a concern or require special attention to detail.

    5

    We truly enjoy partnering with City Wide! Chris Swartz, our Senior Facility Solutions Manager, is always on top of everything and consistently responsive, no matter the time of day. Melissa from the sales team was incredibly friendly and made the entire process seamless from start to finish. City Wide is a valued partner and will always be part of our fabric.