HVAC reviews in Waldorf, Maryland

We are very happy with Mission Comfort. It was easy and fast to get an appointment. The technician Paul Turner came the next day. He gave us a heads up that he was on his way and came on time. Paul was very professional, knowledgeable and friendly. He even covered his shoes and showed full respect. He got our heater fixed and took time to explain clearly. We feel it was slightly more expensive but we know the job was done right and the service was amazing. We definitely recommend this company. Thank you Paul.

9/2/2025
Another great experience with mission Comfort. Paul Turner and De'Asia Sheppard came out to perform routine HVAC maintenance on my two units. This service was performed as part of the Comfort Club membership that includes this service twice a year on both my HVAC systems, which is a cost saver. Paul and De’Asia were personable, professional, and extremely efficient. They got both of my systems checked out in great time and provided a complete report with their findings, which were delivered to me clearly and pressure free. Appreciate their stellar level customer service.

August 8 & 19, 2025
First, I must say that I submitted an online request for A/C service late (after hours)on a Wednesday evening and followed up with a phone call at 7:30am the next day and got a real person on the phone (which was a suprising treat as I expected a voicemail that early in the morning) and was able to have someone come out the same day.

Mr. Stacy Carver came out and diagnosed an error on my A/C. He was prompt, personable, professional, and knowledgeable. It turned out that my compressor needed replacing and Stacy was proactive and had already graciously handled confirming with Carrier that the part was still under warranty. He broke down the pricing for me and laid out the price and service advantages of joining Mission Comfort’s Comfort Club, which I did join and saw an immediate discount on the current service; which was much appreciated. Stacy also provided me a portable loaner A/C unit to keep my room cool while we waited for the replacement part to arrive, which was a refreshing surprise and a level of service a step above what I have experienced with any previous HVAC company.

On install day, Mr. Paul Turner arrived and was also prompt and very professional. He got started on replacing the Compressor and was soon joined by Stacy and they got the repairs done and the system working like new (fingers crossed..Lol). Both Stacy and Paul were great and made a great first impression on me as a new customer and are both a credit to Mission Comfort’s. I will be using Mission Comfort for my future HVAC needs, thanks to Stacy, Paul, Camilla Bryant (Customer Services Manger who was extremely responsive and helpful) and Owner Ron Nelson who provided me an email with his personal contact information to reach out with any praise, questions, or concerns. Will definitely refer Mission Comfort to anyone looking for great HVAC service. Keep up the great work.

What an amazing company! When Camille answered the phone, I knew I called the right company. She was so nice and when I told her I had no heat, she got me scheduled for same day service. Deasia arrived and was friendly and explained the entire process. After running various tests and scans on the system, Ron arrived to assist. They worked and worked until they figured out the issue. They didn’t try to sell me anything or make the issue more than what it was. I’m very appreciative of Mission and glad I found them on the internet! Top tier service for sure!!

Paul from Mission Comfort performed my heating inspection with excellence. He arrived early in the time window, remained focused on the task, and did a thorough job. He made the necessary system improvements and helped me schedule a follow up visit. Very pleased!

Very professional company. I called because my a/c went out. My tech, Paul Turner, came out. When he arrived, he put a mat at the door and wore booties thru out my home. He diagnosed the problem. Explained to me my options and resolved the issue. Price was very reasonable. I will continue to use this company in the future

I found Mission Comfort after doing a Google search for a trusted HVAC company, and their reviews immediately stood out to me now I see why.

I was dealing with an issue where my furnace kept short cycling. When I called in, I spoke with Camilla, who was incredibly accommodating and got me scheduled right away. In a time where professionalism in customer service seems to be fading, the staff at Mission Comfort truly restores confidence that there are still people who value courtesy, respect, and genuine service.

My technician, De’asia S., exceeded every expectation. She arrived prepared with her own shoe covers and a welcome mat, something I’ve never seen a contractor bring before. She thoroughly assessed my furnace, clearly explained what was causing the short cycling, and educated me on how the system works so I could understand the issue myself. That level of transparency and care goes a long way.

I’m extremely satisfied with the entire experience, and Mission Comfort will absolutely be my go-to HVAC company from here on out. Thank you, De’asia and Camilla, for your outstanding service. If could give 10 stars I would.

We were definitely in a tough spot when I heat when out on one of the coldest nights this year. We called around multiple places and no one had same day availability. When contacting mission comfort. They were so helpful with getting us an appointment same day and sooner than they had predicted. Paul came out and got us back up and running. We are now apart of their membership . Thank you for you time and getting to us up and running as quickly as possible.

Mission Comfort provided an outstanding experience. I managed to secure a same-day appointment on short notice, and the technician arrived within two hours. Mr. Paul Turner was fantastic; he quickly diagnosed the problem, drove to Waldorf to pick up the necessary part, and returned to fix my HVAC unit. I couldn't have asked for better service. Thank you, Mission Support!

De’Asia came to look at our furnace that stopped heating for a repair consultation. She was very quick and informative and provided me with the information to make a decision on a repair or replacement.

We ended up deciding to replace our furnace and had Ron come out a couple days later for a replacement consultation. He was very personable, informative, and trustworthy. Our heat was completely off and the weather outside has been very cold, so Ron expedited our service which was much appreciated. He and Anthony came out the next day on a Saturday to replace our furnace. They were very efficient, professional, and friendly and overall did a fantastic job, and of course now we have a heated home. I highly recommend Mission Comfort and will definitely come back for any future HVAC needs. Thank you De’Asia, Ron, and Anthony!

Truly 5-star service! We had an outstanding experience with Mission Comfort from start to finish. What began as an emergency service call, turned into a full system replacement, and every single person we worked with made the process smooth, transparent, and stress-free.

Our service technician was fantastic. She was thorough, patient, and incredibly clear in explaining what was happening with our older system. She walked us through the diagnostics step by step and never pressured us. We felt informed rather than sold to, which meant a lot.

The owner personally took time to explain our options in detail, including efficiency differences, long-term value, and even when it made sense not to overspend. That level of honesty and transparency is rare. He answered every question thoughtfully and made sure we understood both the technical and financial sides before we made a decision.

The installation team was equally impressive. They were professional, respectful of our home, and clearly took pride in their work. Everything was clean, organized, and completed exactly as promised. They fully tested the system and walked us through the new thermostat and features before leaving.

It’s refreshing to work with a Maryland-based company that clearly values integrity, expertise, and customer service. From communication to craftsmanship, Mission Comfort delivered on every level. We’re genuinely grateful and would highly recommend them to anyone in MD needing HVAC service or replacement.

I had a new hot water heater installed in my home and the entire experience was excellent from beginning to end. Jeremie arrived on-time, explained the process, and completed the install quickly and professionally. He took the time to answer all of my questions through the process and didn't mind me being there during the install. Overall it was a great experience and I would highly recommend Mission Comfort to anyone looking to replace their hot water heater.

Paul came by this morning to perform my semi-annual maintenance. He arrived on time and walked me through everything he did. Paul was very professional and I am pleased with his service and no have peace of mind that my system will continue to work without issue.

Our experience with Bennett Air was great. We have AHS insurance and our heat upstairs was not working. Rick came in and figured out the issue quickly and heat was working again. Rick was very polite and explained the issue in detail. Highly recommend using Bennett Air services..

During the summer, my HVAC system went totally dead and had to be replaced, Bennett Air, LLC provided exceptional service. They put in a brand-new system and had it up and running without a hitch or hiccup.

I recently needed their services again and within a few short hours a tech was at my door. They provide top notch services and the professionalism I experienced was in it's purest form. Barbara, thanks for all the great support. It's wholeheartedly appreciated.

Look them up! Hire them! I highly recommend! You'll be glad you did!

Regards,

Lloyd

The initial visit was diagnostic and determined that my ac motor was gone. Rick, my technician, explained the ordering process and timelines. The office kept me advised of the status and set up installation when the part arrived. Rick returned and installed the part within 45 minutes. Thank you Rick and team for such great service.

I am highly impressed by the service. The tech was on time and fixed the issue. He even let me know about the 30 day warranty. I will be recommending this company to all my friend and family. Thank you Bennett Air!

Bennett Air came out to my house right away to repair my hvac unit. Barbara went above and beyond the call of duty several times to advocate for me with the warranty company. The rep that came out was awesome as well. This company truly cares about its clients.

Bennett Air, LLC installed a humidifier for me. They kept me abreast of when it came in. Called to set up an installation date, and they communicated by way of text messaging. I was able to track the technican's arrival. After installation, the technician explained its functionality. I was very pleased with everything. And would us Bennett Air, LLC in the future.

Josiah was very professional and thorough. Really appreciate the honesty and no sales pitch. Highly recommend.

My technician (Josiah) looked at my unit and saw the issue immediately. He cleaned some parts but repaired the unit quickly!

I love Bennett Air!!! My AC went out , I
called and they arrived at my house the next morning. The technicians are Best in Class. They always inform you what is going on with the ac and give prices upfront. You will not find any company more honest. Always on time and reliable. Give them a call and I can assure you won't be unhappy. More then a five star business.

I’m grateful for your service and consideration after AHS put the blame on you for the delay in finding the necessary part needed to repair my air conditioner. AHS took about 15 days in the extreme heat of the season to get my AC repaired because they could NOT find the part. Whereas, you took less than 5 days to find the part and even scheduled the work on a Saturday. Josiah, the tech, has fixed the AC and as of today I am enjoying my home. It has been exhausting, but I now say Thank You and I thank God for your care.