HVAC reviews in Washington, Maryland
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Their drivers are reckless. The driver of W L Gary Company, Inc. (a work van) cut me off in traffic, not using a turn signal, nearly smashing into my vehicle. The car behind me almost rear ended me because I had to slam on my brakes and swerve left (almost hitting another vehicle).
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WL Gary proudly says they've been in service for 120 years but they still never learned how to work with customers.
My advice to you before you work with this company is to ask for a free estimate. This way you can get a quote on how much it will cost and their recommendation so that you can compare it with other companies. If they don't provide a free estimate, other companies will. Take your hard earn money else where.
I made a mistake of having them come without asking for a free estimate. They failed to let me know that the visit will cost money, they failed to tell me that there will be a service charge, and they failed to tell me what their rate is. I ended up having to pay for their visit despite: (1) never telling me what their rates and service charges are or that there will be one and (2) giving me the wrong diagnosis and wrong recommendation.
I was having water leaks because of condensation. WL Gary recommended I replace the whole HVAC unit and hungrily wanted to charge me $4,000+ and that this was the only way. I had another company come give me a free estimate and this other company said I just needed to replace the insulation around my pipes for $300+ and adjust my water pan. I decided to go with the other company and have the insulation replaced. After replacing my insulation and adjusting my water pan, it fixed my leak 100%.
After their poor customer service which was a huge red flag for me and lack of interest in giving back money they charged me for doing nothing other than give me a wrong recommendation, I am really glad I did not trust WL Gary.
Beware of this company and make sure you get a free estimate from different companies. -
We have very old plumbing and use this company frequently. They are always knowledgeable, friendly, and very reasonably priced each and every time. We have had them come to deal with various issues over half dozen times in less than a year. Each time a different problem they easily solved. Their customer service is friendly and return calls quickly if you have to leave a message. Absolutely a solid five stars plus.
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WL Gary has extremely competent plumbers who know how to get the job done and go the extra mile to take care of major plumbing clogs and leaks. They also have an excellent in-house staff who stay on top of your situation and put things forward so you get the service you need and deserve.
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In years of using plumbers both personally and professionally I've never encountered pricing policies as opaque as WL Gary's. They charged over $250 for the plumber to buy basic toilet repair parts. They charged for the plumber's time to generate an invoice even though it's automated. They charge for a full day's rental of a plumbing repair device that's stocked on the truck and was used for less than an hour. The basic quality of the real plumbing work appears to have been good, and the plumber was pleasant to deal with, but he did have to return to fix a problem with that expensive toilet repair. All in, I can't recall having felt so gouged by a company's pricing and will never darken their doorstep again.
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Had a great experience end to end and a beautiful product with the install of my quilt units
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The Quilt units have been a complete game changer in our rowhome. Our upstairs bedrooms were extremely hot in the summer and our central air system could not keep up! Brad and Brian proposed the Quilt system as a way to solve this problem. Not only are the units energy efficient, but they look great and are extremely quiet. Brian and Khyree are also are the most responsive project team and were efficient with the installation and left the place extremely clean.
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My 100 year old house is difficult to heat and cool equitably. Working with Nightingale Air, I am now comfortable year round. They helped to balance the humidity and dryness in my home as well, which my house plants love, especially my orchids which are almost year round. We can control the system on each floor, sometimes by each room. The recommendation for radiant heat floor in the basement/guest room en suite ensure our parents are comfortable when they visit. I am spoiled by such a thoughtful approach and level of comfort.
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This was my first time getting my air ducts cleaned inside my townhouse, and Duane explained everything that was done. I feel much better now that the issue is resolved. Great job, and keep up the fantastic work!
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Jorge showed up a little early, which was great. He was super nice and professional. As a courtesy to us, he did a little extra and cleaned our fan blower for cleaner air. We would endorse them for any or plumbings needs. New! More ways
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tony & sons air duct cleaning are reliable and proficient. their team, which includes andrew, jeffery, and micah, arrived on time in washington, neatly dressed in their work uniforms. they successfully cleaned and fixed the air ducts in one visit, armed with all the required parts. they even provided a discount. i highly recommend them. i've employed their services multiple times and will continue to do so whenever i need air duct cleaning.
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Fantastic experience! Scheduling my air duct cleaning appointment was a breeze, and they arrived at my Washington location the very next day to carry out the job. Ruben and Justin were meticulous and offered their services at a fair price. I will undoubtedly rely on their expertise again in the future.
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Quick and reliable service. Our service technician, Jeffery, was amicable and proficient. He quickly identified the issue with our air ducts and promptly carried out the necessary repairs with efficacy. Collaborating with Jeffery was an absolute pleasure, as he exhibited a wonderful demeanor! This air duct cleaning company really delivered in Washington.
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Andrew from Tony & Sons Air Duct Cleaning delivered an exceptional service! He repaired the air duct in my attic and performed a comprehensive cleaning as well. Andrew was professional, tidied up after the job was completed, and ensured everything was functioning correctly once he was done. Phenomenal service from Tony & Sons Air Duct Cleaning in Washington!
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I recently had an air duct cleaning service done in Washington by Andrew from a highly reputable company. I feel compelled to share about his outstanding skills and qualities. Andrew was thorough, friendly, well-informed, and considerate. His ability to clearly explain what he was doing throughout the air duct cleaning process was exemplary. I wholeheartedly recommend him!
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They provided excellent service with a high level of professionalism and left my space spotless. I highly recommend their air duct cleaning services. They clearly explained the issues and resolved everything effectively. Now, my dryer operates much more efficiently, and there were no unexpected charges.
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Great experience. Our specialist, Duane, was knowledgeable and reliable. He had the air duct spotless in roughly 15 minutes and was extremely personable. We contacted a renowned air duct cleaning service in Washington on Tuesday to arrange an appointment and they had Jeffery with us by Wednesday afternoon! They were swift and responsive. I can't recommend them highly enough.
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Ruben and Tristan were incredibly patient and thorough while cleaning our air ducts. They went above and beyond with the repairs, which really impressed us. They dedicated a lot of time to the cleaning and repairs, and the pricing was very reasonable.
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I've utilized their services several times for various air duct cleaning needs. Each task performed by Justin and his team has been top-notch. I've been extremely satisfied with their air duct cleaning services. They are a great team to work with in Washington.
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This team is fantastic! Tristan and his crew went above and beyond what we expected. Our air ducts were in terrible shape, but by the time they finished, everything was spotless and free of dust. I highly recommend their air duct cleaning services to anyone who needs cleaner, healthier air at home.
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Jeffery and Andrew demonstrated exceptional professionalism and did an amazing job! They efficiently eliminated coffee stains, which was a big bonus for me! I'm thrilled about them coming back to service my living room air ducts in Washington. I opted for a standard air duct cleaning and steam cleaning service from Tony & Sons Air Duct Cleaning as I couldn't remember which one they carried out, but regardless, they did a superb job.