Home Services reviews in Arlington, Massachusetts

This company has done a great service for us to remove 5 trees and cut branches for a big tree in a very difficult position. Roberto is really awesome guy and with a very fair price. The job was completed within few hours, and they cleaned up after the job! He was spot on with diseased trees that looked good from outside but inside the tree trunk was already rotten. We are just so glad they removed these hollow trees before the next storm. Definitely the go to company to hire for any tree related services with such great fair price! Just hired them to do the tree removal for a different property!

we recently bought a new house in arlington and needed the carpets cleaned before moving in. i reached out to norman's carpet cleaning service to see if they could handle the job while we were still out of town. jonah was super helpful and explained the process, giving us a clear estimate over the phone. the actual price matched the estimate closely. the technician arrived right on time and was very professional. the whole experience was easy and stress-free, and i was able to pay by phone. when we got to our new place, the carpets looked spotless and smelled fresh. i would definitely recommend their carpet cleaning services to anyone looking for reliable and friendly help.

i have used this carpet cleaning service for many years and trust them so much that they even have a key to my house! samuel is an incredibly hard worker and always manages to make my carpets, area rugs, and upholstered furniture look like new. tough carpet stains, pet accidents, and all sorts of spots are no match for him—he's fixed everything for me. i recommend this company to all my friends in arlington. samuel is reliable, thorough, honest, and a really friendly person. one holiday, when we had guests and pets on white carpet, he came quickly and saved the day by making everything spotless. if you want your carpets to look their best, definitely call them.

I can’t say enough good things about Norman's Carpet Cleaning Service and the way they helped my wife and me with our carpet cleaning needs after a water leak caused some damage. Samuel was the person who came out to give us an estimate, and right from the start, he was open, friendly, and clear about what needed to be done. We had a previous bad experience with another cleaning company, but Samuel and his team really restored our trust in finding honest and reliable folks to work with. We were originally just planning to get the stained areas treated and some spots cleaned, but after talking it over, we decided to have the whole carpet professionally cleaned to make sure everything matched and looked fresh. It was definitely worth it for the extra peace of mind and the fantastic results. Samuel and the team handled every step quickly and kept us informed the whole way. They were respectful of our schedules, especially since we work from home sometimes, and made sure to minimize any disruptions. The pricing was fair and much better than other quotes we had received. Now, our carpets look brand new and the whole house feels cleaner. We’re extremely happy with the service and will be calling them again for any future cleaning needs.

I wasn’t sure about hiring a new carpet cleaning company in Arlington since I had always gone with a different one before, but I needed my carpets cleaned quickly and my usual service wasn’t available. I’m really glad I gave this company a try. Erick did an amazing job—he paid close attention to every detail and made sure my carpets looked spotless. The quality of the cleaning and the customer service were both excellent. I’m so happy with the results and will definitely stick with this company for future carpet cleaning needs.

I’m very happy with the carpet cleaning service. We got a new puppy, and I could smell urine in our dark carpet but could not figure out where the spots were. Erick came out with a black light, found every problem area, and treated them thoroughly. He also explained the cleaning process, the spot treatment, and how the carpet fibers would dry and freshen up afterward. The carpets now look clean, smell fresh, and feel much better. I even checked the treated areas closely to be sure, and the odor was gone. Erick was efficient, professional, knowledgeable, and fairly priced. I highly recommend this service for carpet cleaning, stain removal, odor treatment, and overall floor care in Arlington.

I hardly know where to begin. Norman's Carpet Cleaning Service truly went above and beyond, not just with the carpet cleaning work, but also with the real care, honesty, and follow-up throughout the whole situation. We had just moved into a rental in Arlington with young kids and a baby on the way, and on move-in day we found the home in very poor condition. The carpets were heavily soiled and had strong pet urine odor, and with allergy and asthma concerns in our family, it was a very stressful time. Erick took the time to listen, walked us through the options, and came out right away. He was prompt, professional, and very straightforward about what deep carpet cleaning and odor treatment could and could not do. He explained clearly that the carpet, padding, and even the subfloor had serious contamination, and he did not make promises he could not keep. That honesty meant a lot to us. Even so, he did everything possible to improve the carpets, using his cleaning experience and best effort to help the indoor air and overall condition. He also spoke with the property owner and tried to explain the situation clearly. What stood out most was how much he cared about helping our family, not just finishing a job. He checked in afterward, followed up with us, and showed real concern for how things were going. It is rare to find this level of customer service, professionalism, and genuine compassion. For any future carpet cleaning or upholstery cleaning needs, we would absolutely use this service again and confidently recommend it to anyone looking for thorough work, honest advice, and someone who truly cares.

i really appreciate how honest and friendly the team is. they are reliable carpet cleaning technicians with a fast response, and every visit has been smooth and professional. I have used their carpet and upholstery cleaning service for quite a while, and from my experience i would gladly recommend them to friends and family. After trying other carpet cleaners before and not being happy with the results, I decided to give this company a chance. I happened to meet samuel one evening and asked for a business card. Long story short, the techs arrived on time, explained the cleaning process clearly, and did an excellent job on my carpets. The rooms looked fresh, clean, and well cared for, and the whole service felt easy from start to finish. i have been very happy ever since and would not change it for the world. it is great to support a small local business that takes pride in its work, and i highly recommend them for carpet cleaning in Arlington.

David and his coworker did an amazing task on the carpet and grout/tile. curtious and professional.

Eduardo was our repairman today. He was excellent! He put his heart and soul into cleaning and the results were fantastic. Would recommend!

Jaime and his son Logan were good to job with. They were on time, pleasant, did a superb job, and gave new life to my carpets. recommend!

they were fantastic! i required a last-minute move-out carpet cleaning service, and they managed to come out early. even in the midst of a thunderstorm, erick did a great job cleaning the carpets. i regret not taking before pictures, but there were black stains from cigarette ashes and spilled beverages on the living room carpet. erick, however, managed to eliminate all the stains. despite the carpet's age, i should've called them earlier! i'm definitely suggesting their services to everyone i know. their prices? absolutely affordable, hands down!

I used to hire carpet cleaners who promoted their services through online deals. Despite the appealing offers, the work was always subpar. Within a week after the cleaning, the dirt would always return. Then I found a flyer from Norman's Carpet Cleaning Service and decided to give them a try. It was worth it. Their cleaning process seems to leave no residue on the carpet, which prevents dirt from adhering to it. Moreover, they are extremely professional in their service. I've had experiences with other cleaners where they would accidentally spill cleaning solution on my furniture and walls. However, I never had such incidents with Norman's team. Their cleaners, samuel and erick, are very thorough in their work and don't rush the job. Lastly, they don't try to scam you. They only offer services that they see as necessary. They are now the only carpet cleaners I consider, and I've stopped looking for deals on carpet cleaning. I would recommend Norman's Carpet Cleaning Service without any hesitation. jonah was especially helpful.

jonah is amazing, there’s really no other way to say it. he explained to me which carpets are best for easy cleaning. jonah was very professional, respectful, quick, and super helpful. i even had questions about rugs before buying them, and he was honest about which ones would be easiest to keep clean. there aren’t enough good things to say. i highly recommend jonah for any carpet cleaning or related services. i’ve told a lot of people in arlington about him. my rug looked incredible after he picked it up, cleaned it, and dropped it back off in just two days!

AMAZING!! I received a couch and a rug from friends that had never been cleaned before and were covered in stains. I called a few places, but Norman's Carpet Cleaning Service was the only one that actually showed up on time. The technician was very friendly and professional, calling to confirm the appointment. The sofa looks better than new, and I hardly recognized the rug—it looks brand new! Everything smells so fresh and clean. I can't thank them enough for saving my sofa and rug and helping me save a lot of money. I will definitely use them again and have already told all my friends about the great service!

I’m so happy to have discovered this carpet cleaning service! The pricing and booking on their website are super clear, with no hidden fees or tricky upsells. I have small tiles with white grout in my kitchen, which can be really hard to keep clean. I tried everything to remove the stains and finally realized that I needed a professional. After reading great reviews, I decided to reach out, and I’m really glad I did. Samuel was very communicative and helpful. He completed the job quickly, and my tiles look sparkling clean, almost like new! He even sealed the grout to help prevent future stains. I’m very satisfied with the quality of service and can’t wait to work with them again for carpet cleaning and upholstery services!

I only trust Norman's Carpet Cleaning Service for my carpet cleaning needs! I've used their services multiple times, and they always do an outstanding and thorough job. Their carpet cleaning prices are fair, unlike some other well-known companies with outrageous rates that feel like a total rip-off. This is exactly why I prefer to hire a small, privately-owned service instead of a big franchise! I look forward to calling again for more excellent service!

The owner/operator was extremely friendly and explained what to expect for my carpet cleaning service and how long the process would take. He also shared detailed insights about different types of carpets and their construction. I learned that my carpet was a Turkish handmade piece, and he provided an appraisal of its value, which pleasantly surprised me as I discovered it was quite valuable. Although I can't recall its exact age, I was thrilled with the information. He even added a pocket strip to the back of the carpet since I wanted to hang it instead of having it on the floor. When I brought my carpet in, it was really dirty from years of being displayed without cleaning. Just look at the attached picture! It looks amazing! It's so clean now that I'm proud to show it off and let people get a closer look or even touch it. Norman's Carpet Cleaning Service did a fantastic job transforming this hidden gem into a beautiful piece for my wall! They are true professionals!

where do i begin! jonah from norman's carpet cleaning service did an amazing job on my carpets and tile. he tackled tough pet stains, strong pet odors, dirty grout, and stained tile—making everything look brand new, just like when we first moved in. jonah was very professional from start to finish. he came to my home for a quick inspection and gave me a quote right away. my appointment was scheduled easily, and he kept in touch with me the whole time. the team went above and beyond, and i am extremely happy with how clean everything turned out. i highly recommend their carpet cleaning services!

Two professionals, Samuel and Erick, showed up punctually from Norman's Carpet Cleaning Service. I have an old carpet that's a favorite spot for my elderly dog. The carpet was extremely dirty and I was considering replacing it. However, I knew my old dog would just soil a new carpet, so I decided to have it cleaned before considering a replacement. I wasn't really hopeful about getting all the stubborn stains out, I just wanted it to be cleaned. To my surprise, the carpet now looks almost brand new. I'm extremely satisfied with the results and would suggest their services to anyone. I regret not taking before and after photos. I'm really thankful for their excellent work.

samuel and erick did an excellent job cleaning our carpets. when they arrived, they mentioned our carpets were in good shape, and i joked that it was thanks to the carpet cleaning team keeping them fresh, even though they are about 30 years old! they arrived right on time and walked through the house with us to confirm what areas needed attention. they made sure to treat the carpets with enzyme cleaner, just as we asked, and were very thorough and careful, especially with cleaning around the couch and under two bed frames. we have cats that like to hide under the beds, so those areas are hard to reach, but samuel and erick made sure to get them really clean. after finishing, they cleaned up their tools, put the furniture legs on blocks to protect the carpet, checked that everything was tidy, and gave us helpful advice for drying the carpets. this carpet cleaning service is always my top choice because they do a great job, arrive on time, and listen to what the customer needs. both workers were very professional and did a wonderful job.