Home Services reviews in Arlington, Massachusetts

4.8 based on 481 reviews Back to the listing
    5

    We had an excellent experience with Norman's Carpet Cleaning Service from the start, texting back and forth with Jonah to set up a time and talk about fixing the wrinkles in our carpet. He replied quickly, worked with our busy schedule, and the price was exactly as promised—no surprises at all! We really wish we had called them sooner because the value is amazing and our carpets look so much better now. We're already planning to have them come back to clean our carpets and tile grout. There was no pressure or pushy sales talk, just honest information and clear expectations, which was so refreshing compared to other companies online. Our job needed every room in our house to be restretched since the carpet wasn’t installed right before, but now everything looks great.

    5

    jonah did a great job. he was recommended by friends. i needed pet stains and odors taken out of my carpet and had heard from people online that it might not work well. jonah checked everything, explained what could be done, and was honest about the results. he pre-treated the spots, cleaned the carpet, and it turned out amazing. much better than i thought it would! call Norman's Carpet Cleaning Service and you’ll be happy. no hassle, quick and on-time service, no tricks, top quality cleaning, and fair prices.

    5

    I had a family room with a lot of dog pee stains from my two pups, but now it looks like I just installed new carpet! The difference is incredible. I was unsure if professional carpet cleaning would really help, but I thought, why not give it a shot? If it didn’t work, I could always switch to hardwood floors. Kudos to Jonah! He did an amazing job! He worked hard and truly loves what he does. You can see that it’s more than just a job for him. Plus, he explained everything he was doing during the cleaning process, which I found really helpful. In my opinion, he’s a star worker, and I hope Norman's Carpet Cleaning Service appreciates him! I’ll definitely be calling him back for more carpet cleaning in the future!

    5

    norman's carpet cleaning service gave excellent service and their customer service was really great. i called to set up a carpet cleaning and they were very flexible with my schedule. they told me they would come at 11:00am and arrived right on time. erick and jonah were super friendly and helpful. the estimate they gave me in person was exactly what we talked about over the phone, and they did an amazing job making my carpets and area rug look fresh again. even though i'm on a higher floor, they finished quickly and made everything easy for me. i will definitely use them again and highly recommend them over the big chain companies. 5 stars!

    5

    Once more, Jonah from Norman's Carpet Cleaning Service saved the day when I required our carpet to be cleaned before the Thanksgiving festivities when I'll be entertaining our family dinner. Norman's Carpet Cleaning Service is the sole carpet cleaning service we've employed consistently. Our latest encounter was yet again a pleasant one with Jonah arriving promptly and immediately beginning work. He is exhaustive and proficient, and our carpeted room and staircase look fantastic! As long as we have a carpet, this will be the service we always depend on.

    5

    I recently had an excellent experience with a carpet cleaning service. A furniture store suggested this company, and I am so glad they did! We had a beautiful rug that we bought years ago in Turkey, but it had gotten dirty due to our pets. The team did an amazing job cleaning the entire rug, removing all the stains, and even adding a new fringe to the edge. It looks almost brand new! My husband and I were truly impressed and delighted with the results. The service was performed efficiently and quickly, allowing us to enjoy the rug in our home just in time for the holidays. The professionalism of the staff was outstanding, and they were incredibly friendly and accommodating in ensuring we received our rug back for our festive celebrations. I would highly recommend this carpet cleaning service to everyone!

    5

    We had Norman's Carpet Cleaning Service come to clean our living room carpet, which had become dull and stained over the years. now the carpet looks almost brand new. they managed to get out old stains and dirt that had built up. it was dry enough to walk on after a few hours and fully dry by the next day. samuel was very careful moving our area rug and nearby furniture before cleaning, and made sure everything was put back nicely. the team cleaned up any extra water left on the floor, so everything was neat when they finished. i'm happy with how fresh and clean the carpet turned out. just a tip—when booking online, remember there’s a minimum charge, so it’s a good idea to add a few small jobs together if you want to get the best value from your service.

    5

    I am so impressed with the carpet cleaning service we received at our new home in Arlington after we had some repair work done. There was dust all over the carpets! Samuel made sure to clean every spot, including baseboards, window sills, blinds, floors, carpets, ceiling fans, and light fixtures. The carpets looked fresh and spotless. They even arranged some cute blanket decorations on our daughters’ beds, which made them so happy when they saw them! I can’t say enough good things about their work. We will definitely have them back every month and I am really looking forward to it!

    5

    i highly recommend Norman's Carpet Cleaning Service for any carpet or upholstery cleaning you need. my older pets had some accidents on the carpet, but erick was able to get the stains out with no problem. he kept in touch when he saw he might be late and let me choose if i wanted to reschedule or keep the later time. i really appreciated how respectful he was of my time. erick was very professional, friendly, and did an excellent job! i will definitely use their carpet cleaning again in the future.

    5

    erick is the best! my two young kids said 'he is so nice!' and that really means a lot. he managed to get the tough slime stains out of our carpet, and even helped us out by turning the water on when it had been shut off. on top of that, he also gave us a hand moving a desk into our truck while we were moving, just to be helpful. great customer service, super friendly, and you can tell he works hard and cares about doing a good job. i highly recommend norman's carpet cleaning service for anyone who needs their carpets cleaned or stain removal in their home.

    5

    jonah was great to work with right from setting up the appointment. it was simple to get a quote for the carpet cleaning job while we were checking different options. the price he gave and his ability to fit us into the schedule made us choose him. our carpet needed stretching and trimming because there were several spots that had buckled. he did an excellent job! we were very pleased with the results. he also offers a strong warranty for his work. we would definitely hire him again.

    5

    I needed my carpet cleaned and chose Norman's Carpet Cleaning Service after reading their great reviews. My apartment carpet was in really bad shape! My daughter's room had all sorts of stains that I thought would never come out, and the dining area was a mess too. But when Jonah finished the job, I was truly amazed, just like he said I would be. Now my carpets look fantastic, and I would recommend this service to anyone needing their carpets cleaned.

    5

    Norman's Carpet Cleaning Service has been taking care of my large home for a long time. Jonah is always honest and fair, does a great job with spot removal, and never suggests cleaning areas that don’t need it. If a carpet or rug is too delicate for chemicals, he lets you know and uses the right method. He always keeps in touch once you’re on the schedule. I truly recommend this company. Their business card is the only one I’ve kept in my wallet for ages—if you see me around, I’ll show it to you! They also started cleaning tile grout recently, and my big kitchen floor looks better than ever.

    5

    I contacted a carpet cleaning company because I saw so many good reviews online, and I’m really happy I did. Erick and Samuel were very polite and friendly. They made sure my cat was safe before they opened any doors, which I really appreciated. They did an excellent job cleaning the carpets—my wife, who is very picky, said they look brand new. There was one rug with years of hair stuck in it, and they worked really hard to get it as clean as possible. It turned out pretty well, but they didn’t even charge me for it because they thought it wasn’t perfect. I would have paid anyway! I’ll definitely use their carpet cleaning service again.

    5

    I have used carpet cleaning services in Arlington for some time now, and I am very happy with the care my carpets received. The team is professional and reliable, always standing behind their work and offering personal service. They even came to my workplace to pick up my carpet. My rug had a tough pet stain that other cleaners couldn't remove, but Jonah made sure the spot was completely gone. I highly recommend these professionals to anyone who wants their carpets treated with real care.

    5

    I can't recommend Norman's Carpet Cleaning Service enough. The team here are the best at carpet cleaning and a pleasure to deal with. Erick is wonderful—friendly, quick, skilled, and really knows his stuff. He took my stained and dirty carpet and made it look like new again—I didn't think it could be saved! He really went the extra mile. The price was very fair, especially for such high-quality work. If you need your carpets cleaned, definitely give them a call. You won't regret it.

    5

    I recently reached out to Norman's Carpet Cleaning Service to get my carpets cleaned. The owner responded to my call quickly and explained what services could be done for my home. After scheduling, Jonah arrived right on time and took a good look at my carpets. He was very straightforward, letting me know he could remove about 80-90% of the stains and dirt, which included juice spills, food marks, and spots from shoes. Jonah's work really impressed me—he managed to get almost all the stains out and my carpets looked fresh and felt soft, almost like they were new again. We did a walk-through together at the end and I was very happy with the results. I’m planning to use their carpet cleaning services regularly to keep my carpets looking this good.

    5

    I highly recommend Norman's Carpet Cleaning Service! We had Jonah come out to our place in Arlington to check out our carpets because we really weren’t sure what was wrong with them. He took a close look, explained clearly what the issue was, and showed us exactly how he would clean a section by doing a quick spot treatment right there. Jonah was super friendly, very professional, and worked really hard to make sure we understood everything. After seeing the results, we knew we wanted to have our whole carpet cleaned. A little while later, Jonah returned and did an incredible job. The previous homeowners had used the wrong kind of treatment on the carpet, which left it looking dull and marked up, but now our floors look spotless and fresh. If anyone in Arlington needs carpet cleaning, this company is reliable, offers great prices compared to others we checked, and they use gentle cleaning solutions instead of harsh chemicals. Our carpets look fantastic and we couldn’t be happier!

    4

    Norman's Carpet Cleaning Service came highly recommended by many people. I recently scheduled them to clean the carpets in my family member’s apartment. When Samuel arrived, he was incredibly polite and professional. After taking a look at the carpet, he let me know that a cleaning might not be the best option since it looked like the building would probably want to replace it soon anyway. He was honest about it and didn’t even charge me for coming out. You don’t find that kind of honesty and professionalism every day! If I could, I’d give more than five stars.

    5

    After reaching out about getting my carpets cleaned, I got a call back within a week. I needed the cleaning done during a short window while I was away, and Erick was able to schedule it right when I needed. He arrived promptly at 9am as promised, and my neighbor let him in. He took care of about 600 square feet of carpet and finished the job in just a couple of hours. Erick also picked up some personal items from the floor that I didn’t get to before I left, which was a big help. The service was fast, professional, and very reasonably priced. I was really impressed with how thorough and accommodating everything was. If you’re in Arlington and need carpet cleaning, I highly recommend them!

    5

    Erick and Jonah did a fantastic job cleaning all the carpets in my home. They arrived right on time and kept me updated before the appointment with helpful reminders, which I really appreciated. Both of them were friendly and acted very professionally throughout the whole process. They paid extra attention to even the toughest spots, and the results were better than I expected. My carpets have never looked so clean—this is by far the best carpet cleaning service I’ve ever had. I highly recommend their work to anyone looking for a thorough and dependable carpet cleaning team.