Constraction reviews in Auburn, Massachusetts

Craig and Chris built beautiful patio for me with amazing fire pit! Also put in new walkways and stairs that are just beautiful!

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Craig recently built a wall to divide our finished basement, and we couldn’t be happier with the results! He exceeded all of our expectations and truly went above and beyond to make sure everything was done perfectly. The workmanship is excellent and the finished space looks amazing.

Craig is professional, dependable, and very reasonably priced. He showed up when he said he would, communicated clearly throughout the project, and paid attention to every detail. I would absolutely hire him again for future projects and highly recommend him to anyone looking for a skilled, reliable local contractor.

This team was the best and made sure to check with me on everything they had to make sure I was happy. Everyone should use this company as it was more about me than them. I was in a mess after my fire and then made sure I can sleep in my own bed. Dave answered all my questions and quick response to all my concerns. Thanks for all your help guys and gals. Peggy

If it weren't for Dave and his team, I wouldnt have gotten through the clean up from a fire.He organized every contractor that came through. I highly recommend Quality Contracting. You really cant go wrong

We had to put in an insurance claim due to some water damage in our basement. Quality helped us through the entire process. Ken Minh Ta was our project manager. He and the mitigation team came out right away to get the process started and get everything dried up. There were a few bumps in the road trying to locate a professional that would install the same exact flooring that we had, but Quality was able to provide the service we needed. It did take a bit longer than expected but any time that I reached out to them for answers, they were always there to help us through the process. They did hire a moving company to get all of the furniture out of the basement for the repairs, and they were not as careful as I expected a moving company to be. As soon as I reached out to Quality with some of my concerns, Ken was right on top of making sure we were satisfied. All in all, we received good customer service from the Quality team and the floors came out beautiful.

Following flooding caused by a plumbing mishap inside the wall of our bathroom, the insurance company had Quality Contracting of Auburn come to handle the mitigation stage of damage. Under the supervision of Khang ("Ken") Minh Ta, all the bamboo flooring in our master bedroom, living room, hallway, 3 closets, as well as all the ceramic tiles in the affected bathroom were removed when water was found to have seeped underneath them. Fans were brought in and left running for 2 days until everything was completely dry. Ken's team were very efficient, thorough, professional, and polite. They moved all the furniture in the affected areas, removed all debris, and cleaned up after the work was completed. My husband and I were very impressed with the quality of their service. Ken kept us informed throughout the process, and was both accomodating and reachable. Now we are waiting for the insurance company to designate a contracting company to complete the repair stage -- laying down new flooring and repairing the hole in the bathroom wall. We would be pleased to have Quality Contracting be the one they select.

I want to thank Jim Reinke, project manager, Quality Contracting for a job well done. Six months ago there was a water leak from the attic which destroyed my kitchen Once the cause was addressed my next door neighbor recommended Quality Contracting and I am so glad she did . Under Jim's management the process went so smoothly with all of the subcontractors doing their work in a timely and professional manner. Jim went above and beyond to make the process a smoth one and I will highly recommend Jim and Quality Contracting in the future .
Martha Ryan. Acton ma

Quality helped us after a tree hit our house and smashed one of our first story windows. They showed up within an hour of us notifying our insurance company. They were very professional and courteous. I highly recommend them.

The Quality Contracting crew were professional, friendly, on time, and cleaned up every day after their mold remediation work. They helped us handle a difficult situation as well as possible. Great job, people!

We had a major water disaster at home and Quality Contracting came to my rescue as within the same week I had surgery and recovering at home. Jesus and Yamiel worked quietly as I rested. Very caring and wonderful company to work with. Many thanks to Dave as well being there as well answering my million questions. Thank you guys for everything

Walter was very professional and courteous when he recently managed our issues with a ceiling repair. The office staff was helpful and friendly. It has been a pleasure to be assisted by informative and caring employees of Quality Contracting, Inc.

I had a pipe burst in my home and it flooded the cellar. My insurance company recommended Quality Contracting. And I'm glad I did. They are pros!!!! I had a great group experience with everyone of the employees. The office staff, the contractors were all great. They know what they are doing. They cleaned up every thing and replaced the floor, the electrical, and the plumbing. All in one company. I highly recommend Quality Contracting.
JH

Dave, the project manager was wonderful in contact right away gets an answer and gets back to you immediately so concerned about the job being done right very professional and very friendly. I also liked Mike he was a hard worker and very nice all of them very polite loved Jesus. He got me answers right away when I needed them and made sure everything was the way I wanted it came into my home with lots of respect all of them. I also loved Walter’s personality. He’s very friendly good people person can’t wait to work with him some more. He’s going to finish up the job. I also had a special liking to Hunter. He was very respectful, kind, polite, and genuinely a hard worker. He was so friendly to my daughter who was so upset because I was going to take her and leave, and she wanted to be with her new friends, they were all very polite to my very active little girl she doesn’t sit still, and she loves to make friends with everyone But Hunter stood out. He went the extra mile. He even left her a little treasure map because he put her baby at the end of the treasure Map that she left on the floor.
And all the men pitched in and even washed on my floor before they left. Cleaned up everything.
I would definitely hire them again for any project that I have in the future

Amazing team from start to finish

Not only was Christopher’s work excellent to the last detail, he was very professional, always alerting me every step of the way what the next step was going to be, informing me of what was next, and finishing the job promptly and efficiently. I would highly recommend. Additionally, Mike and Chris at the mitigation services were very courteous and did all the due diligence needed. The job was exceptional and they always kept me informed about everything. Thanks.

In 2020, we had a fire and the house had be rebuilt up from its framing. We had fire and smoke damage, water damage, mold removal, asbestos removal and to top it all off, wind damage from a tree falling on the driveway. We chose Quality Contracting because they had a good reputation with our insurance company.

From the beginning, I could always see that Quality workmen were proud of their craft and delivered solid professional work. As an ex-engineer, I truly appreciated their dedication to not cut corners.

The only fly in the ointment was the first project manager who was incompetent. Luckily for me, he left the company midway through the project and Jim Reinke took over.

Even though I knew that he was a busy man, he always returned my calls promptly and we marched through the ToDo list of items remaining. At the end one item remained.

The driveway, which was redone, was done poorly. By this time Quality had been paid in full and I was concerned that they had no incentive to stand by their 3 year warranty on all work. But I was proved pleasantly wrong. Jim came, saw and agreed that the driveway defects had to be fixed.. As I write this, the driveway has been repaired. Jim oversaw the work to ensure that it was done properly this time.

Thank you Jim Reinke and Quality Contracting. You have shown me that good, old-fashioned American dedication to quality is still alive and flourishing.

We highly recommend Quality Contracting without reservation. In May of 2022, we had a serious house fire which damaged our entire house. After doing some research, we chose Quality Contracting to do the restoration work.

We don’t have words to express the amazing job they did putting our home back together. Quality guided us through this project from start to finish. Throughout the process, we were struck by the caring and compassion exhibited by everyone with whom we had contact at Quality. They treated our home and belongings as if they were their own. How fortunate that Michael Bonnette was assigned to us as project manager. His attention to details, his ability to keep the project moving and his consistent availability made a very difficult situation much more manageable. Mike was also personable, a great problem solver and extremely detail oriented.

Under Mike’s supervision, Quality packed up and stored our salvageable belongings, and discarded everything that wasn’t to be saved. They were invaluable in their counsel to us in negotiating with the insurance company. Mike brought in people to rebuild whose work was outstanding. John Ellis, who was excellent, began as lead carpenter during the mitigation and structural rebuilding. Steve Henry took over for the remainder of the project. It’s hard to describe how much Steve and his assistant, Alex, cared about their work and about us. Steve not only followed the plan, he was also present and willing to suggest things that we found so useful and which enhanced the rebuild tremendously. The craftsmanship in rebuilding our home reflects so well, the name of the company. Using their patience, skills, knowledge and precision, they put our house back together and it is safe, sturdy and gorgeous! The Quality team showed up everyday, their sub-contractors were extremely reliable, materials were of the highest quality and here on time. To top it all off, they finished ahead of the anticipated timeline expressed by the insurance company.

We enthusiastically recommend Quality Contracting without hesitation.

Peggy and Larry Kohn

Water pipe leak; damage to over 5 areas; damage on two floors and basement.

Fast response, all workmen were respectful of us and our property. John, the project manager, was professional, patient, always available for questions and surprisingly sensitive to the reality that we were “invaded” by a group of strangers. No doubt that his attitude set the tone for a peaceful (if we can call it that), albeit necessary, tearing up of our ceiling, walls, rugs. Both he and each of the workmen helped make a horrible situation more tolerable.

Dave and his team were called by my insurance company to clean after a small kitchen fire we had at our home. From initial contact Dave showed extreme professionalism and empathy for my family’s current situation. Like most people who are met with a house fire, we were unable to prepare, leaving our house a mess. When Dave and his team were finished not only was my kitchen cleaned but my ENTIRE house was cleaned better than when we first moved it, legitimately!

I would say Quality lived up to their name, but that would be an understatement. They provided us with a fresh start that came from an unfortunate circumstance, and for that my family and I will be forever grateful!

Thanks Dave!

- Tim

I'd like to say that dealing with the Auburn Quality Contractors team has been the best experience I've encountered as of yet. The Manager, Dave and his assistant, Gio and their team have gone above and beyond for me during the mitigation process with the utmost respect, professionalism and quality of work ethic that I could have ever asked for.

I am a recent widow, and had a few things that needed to be removed from my house. They offered to help me out with these things, and made sure I was completely satisfied from beginning to end.

Everything was explained to me about the process, which made it so much easier and the quality of work was excellent.

I would definitely hire this crew for any project in the future and highly recommend this excellent team of professional contractors who care about the quality of work and also care about your feedback as well.

All in all a great experience, and would definitely hire them again.

When the team came out to finish our basement, they did a great job, and got it done in a timely manner. Thank you very much!

Couldn't be happier with the work Michael and Matt have done.
I also want to thank Gio who came to the house and explained step by step the repair process that Michael and Matt would be working on. They did everything that they could to reduce construction mess.
Both teams were pleasant and made an effort to keep the level of inconvenience to us as low as possible.