Constraction reviews in Auburn, Massachusetts

4.8 based on 148 reviews Back to the listing
    5

    We had a pipe break which led to flooding in my daughters bedroom. It was awful coming home to find this.
    My insurance company recommended Quality Contracting so I went with them and I’m very glad I did!
    They are professional, dependable, very polite and courteous. They have a plan and keep you updated and informed. Very nice work and they clean up after themselves!
    We are extremely pleased with the team at Quality and thankful for them.

    5

    David P coordinated the damage mitigation work to our house after a tree crushed the roof. Communication regarding scheduling was good. Over the course of several days, multiple repair crews arrived on time, were very polite and professional, and got the work done efficiently. We were very happy with their work.

    5

    I experienced severe water damage in my kitchen, laundry room, linen closet floor, and garage. My insurance company sent Quality Contracting out to assess the damage and they came within 24 hours. Dave and his assistant Gio worked quickly measuring the damages and explaining the remediation process to me. The team which arrived shortly afterwards, removed what was necessary and set up drying equipment to ensure the damage went no further. For the past two weeks, the mitigation team of Devon, Matt, Mike, and Hunter have worked quickly, efficiently, professionally, and thoroughly. They arrived on time every day and cleaned up and removed the debris at the end of the day. They were very polite and answered my questions and addressed any concerns that I had. Dave Persuitte was the mitigation manager and was always available to help with any questions about this project. I wholeheartedly recommend Quality Contracting for their work and attention. I trust them and their expertise.
    The work has been completed and I couldn't be more pleased. The Project Manager/Estimator Walter Hewett was in control of all phases of the construction. I found him to be knowledgeable in all of the areas that needed to be repaired, and reassuring and patient in addressing all of my concerns during the project. Also, he was quick to reply to texts and phone messages.
    The team of painters, plasterers, and floor installers that Mr. Hewett chose were first rate. They were detail-oriented, respected my property, and meticulous with their work. The quality of their work was excellent. Everything was in perfect order and immaculate when the work was completed, not a drop of paint or plaster anywhere !
    I am extremely satisfied. Thank you to Mr. Hewett and his excellent team. Virginia Carmignani

    5

    Recently I had a small fire inside my house. After contacting my insurance company they sent Dave and his crews from Quality Contracting to come and clean the mess, clean the rugs and to repair the damage that was done. Dave and his crews did an outstanding job, were polite and courteous and did whatever was needed with no problems at all. Professionalism at its finest. Highly recommended.

    5

    Excellent Service! Great Communication & Follow along with quality workmanship. I highly recommend’.

    5

    Quality was notified by my insurance company to contact me due to a water pipe burst during that freezing spell in February..David was the lead and immediately contacted me and arranged to bring his crew and equipment to start the water abatement.
    He kept me up to date with all details right up to when the place finally dried up. Noticing mold from the moisture he opened the walls and floors to continue the drying.
    Guess what they discovered asbestos in my floor.
    Immediately David went into action and got approval by the insurance company for this process.

    What could have been a nightmare turned out to be efficient and as seamless as it could taking all worry from me.

    Thank you David and Quality crew.
    PS he even made arrangements to move my furniture from.the room to get the space empty for the work.

    1

    We experienced a water leak in our kitchen in July, and our insurance company required us to use Quality. The remediation was handled promptly, and David P communicated clearly and daily. However, when we tried to use Quality for the kitchen replacement, issues arose immediately. A new project manager, Walter, was assigned, and we faced a lack of communication, unclear pricing, and poor knowledge about their own company.

    We were assured that Quality had a kitchen designer, but after months of requesting a meeting, we were informed they only had software to create designs and no actual designers. We hoped to have our kitchen ready before Thanksgiving but were then told it might be ready by New Year's. After a month of no communication, we found our own kitchen designer and requested pricing from Quality. The project manager showed up without the pricing and walked off when questioned.

    Ultimately, Quality contracting dropped us, forcing us to start over with new contractors. Had we known this back in July, we might have had a kitchen by New Year's. Due to the shortage of contractors, we had to wait until May—almost a year—without a fully functional kitchen. Thanks, Quality!

    5

    Great service. My insurance company recommended them after a tree fell on my pool. They came out to assess it same day and were out to remove the tree the next day. They were fast and efficient. Would recommend to anyone who needs tree removal.

    5

    Working with this company was great and all aspects. The general contractor was amazing and very responsive. I would recommend company.

    5

    I had the pleasure of working with Quality Contracting after water damage in my home. Presently the work is in process. Everyone who has come to assess the damage and plan the repairs has been knowledgeable and professional. They are very organized and never leave a mess. They are respectful and explain everything. I feel that my repairs are in excellent hands. So far this has been ja 5 star process!

    I want to add an update as my work has been completed. I was 100% satisfied with the work. Dave was helpful and communicative during the take down process and ensured minimal disruption. The workers were a pleasure. Walter was in charge of the construction and I was again 100% satisfied. Everyone came when they said they would, and they were also a pleasure to have in my home. Walter was always available by phone and always answered my questions (no matter how often I asked the same ones!). The finished work is beautiful! The most important thing to me was their availability. If Walter didn’t answer, he always called me back, and I did call Walter a lot! I highly recommend Quality Contracting. I will absolutely call them when I have another project, regardless how small.

    5

    I want to thank Dave P. and his mitigation team (Mike, Matt, Hunter, Antonio, Louis, Jamal, Gavin, Jesus, Griffin and Gio). I had a leak in my basement which caused mold and water damage. Quality Contracting was contacted by my insurance company to access the situation. They arrived within days and immediately resolved the mold issue. They returned to address the water damage and did everything they could to make my home livable. The communication I received from Dave and his team was exceptional. They are very professional, reliable, respectful and accommodating. My questions and concerns were always addressed. They went above and beyond to make this difficult time less stressful. It was truly a pleasure to work with everyone at Quality Contracting. This experience has reminded me that kind and helpful people still exist. I highly recommend Quality Contracting.

    5

    Great company I had to work with Dave and Michael twice in four years. My basement was flooded on Saturday late afternoon.
    Dave sent me his crew 30 minutes later
    They remove the water from and set up their equipment. They made my life so easy, Michael show up to my house on Saturday night, even though his wife is pregnant and almost having a baby, but he didn’t hesitate to come to my house to help me.
    Dave was constantly communicating with me through texting and phone calls. He always respond right away and always have professional knowledge explanation for everything I had to ask for.
    I highly recommend those guys because absolutely they are the best around They saved me twice in critical time
    I can’t express it enough

    5

    We recently had the pleasure of having Quality Contracting remodel our kitchen after water damage. It was a complete mitigation and rebuild.
    Derek was the project manager and it was a pleasure to work with him. He was always friendly, professional and eager to please. He responded quickly to our texts with questions and/or observations. He advocated for us with our insurance company even when there were some unexpected problems.
    Every person that worked on our project, the mitigation crew, the designer, carpenters, plumbers, electricians, and painters, were friendly, professional and meticulous. The workers were very neat and always cleaned up after their daily work was complete.
    We have had so many compliments on our new kitchen and we are happy to tell them that Quality Contracting did the work!
    Well done to the whole team!!

    5

    The Quality Contracting mitigation team came into our home and handled a water damage problem we had in our kitchen and bathroom. They were very kind and respectful, and they took the time to answer all of our questions and concerns. They tore down walls, assessed the damage, cleaned up mold that had accumulated, and even helped us pack up our dishes, food, and other items so they would have room to work! They took good care of us in a way that was beyond our expectations. We would like to give a heartfelt thank you to the whole team. 💗

    5

    I have had a great experience with Quality Contractors during my home mitigation, abatement, and follow-up subfloor installation. Everyone involved in the mitigation, abatement, and flooring phases was great to work with—kind, professional, and respectful of my home. Dave Persuitte, our project manager was communicative, helpful, accommodating, and always thoughtful in how he supported me through this challenging period of time. Their team made a difficult process feel much smoother, and I’m truly grateful. Highly recommend!

    4

    Following water damage to our first floor and basement, our insurance company assigned Quality Contracting for the mitigation process. We were impressed by their immediate response, as Dave and his team arrived first thing in the morning. The majority of the mitigation work was carried out by Mike and Sam, who were both hardworking and effective communicators throughout the process. Overall, we appreciate their prompt and professional service during a challenging time.

    5

    We had a tree fall on our shed and destroyed it. Our insurance company, Mapfre, sent their preferred contractor, Quality Contracting, Inc. We spoke with Dave he he was very helpful and responsive. He promptly schedule the removal of the tree and made the process very easy, allowing us to focus on getting our new shed. I would highly recommend this company!!

    5

    We had a great experience working with Justin as our project manager for our restoration project. He provided clear explanations of the process and timeline from the beginning, which helped set the right expectations. Justin consistently demonstrated attention to detail and made regular visits to check on the progress of the work. He was always patient, respectful, and professional in his communication. We’re truly grateful for the dedication and quality of work delivered by Justin and his team.

    5

    Excellent work and very capable and creative and credible. . Great to have such a strong and talented team. Johana and Jose worked together extraordinary well and were very disciplined. Sorry to see them leave!

    5

    We had a toilet leak off the kitchen, no apparent reason (at least Rodenhiser couldn't give us one) and were fortunate enough to have Quality Contracting restore and renovate our bathroom, kitchen, and basement drum room, more beautifully than I could have imagined. We are delighted with the masterful level of craftsmanship, the elegant quality of the work, the skilled attention to detail and the integrity of the crew and honestly, couldn't be happier with the experience. The work they've done will be enjoyed and admired for the rest of our lives in this home (hopefully many!). It takes awhile and it takes a lot of people a lot of work, but it's so worth it in the end. Thanks for a great job, Lori&Doug McCray

    5

    Quality Contractors came within hours of being notified by our Homeowners insurance company of a hot water heater mishap. We didn't realize how much we needed them until they brought out the dehumidifiers and fans, removed insulation and boxed items that we hadn't realized were saturated with water, and other items that we hadn't noticed were damp. Matt and Michael were a superb team, highly professional and thorough. We recommend them without hesitation.