Reviews of local pros in Brookline, Massachusetts

4.8 based on 468 reviews Back to the listing
    5

    My carpets always look immaculate, and on this occasion, I had my granite countertop serviced by Platinum Carpet Cleaning. The outcome was outstanding! It's never appeared more stunning! Jacob did a remarkable job making sure everything was thoroughly cleaned in Brookline.

    4

    Zachary and Clinton (I hope I got the names right, please correct me if I'm mistaken) were simply outstanding! I received a text alerting me when they were on their way. They did a splendid job today, thoroughly cleaning all my carpets in Brookline. Both were incredibly friendly and quick with their work. platinum carpet cleaning is a company I would highly suggest!!

    5

    We were truly impressed with the carpet cleaning service we received from Clinton in Brookline. His punctuality, professionalism, and respect for our property was commendable. Clinton was thorough in both the actual carpet cleaning and in explaining the entire procedure. He made sure to verify that we were content with the results and was ready to take any extra steps needed to guarantee our satisfaction.

    5

    For my first experience with carpet cleaning services, I was truly impressed with the work done by clinton and benjamin from Platinum Carpet Cleaning. They exceeded any expectations I had, especially when it came to dealing with pet stains and light spots that I had previously tried to clean myself. It was as if these stains never existed! My carpet now looks as good as new. All of this happened in brookline.

    5

    Benjamin was impressive! He not only arrived early but also was quick in making the carpets spotless and fresh! I now have the rest of my Saturday to relish with newly cleaned carpets and knowledge on how to maintain them. The next time I use Platinum Carpet Cleaning services in Brookline, I’d like to request Benjamin.

    5

    This is my second time having Zachary for my carpet cleaning needs and I will definitely be requesting him again, recommending him to all my friends as well. He's a real professional. I've been residing in Brookline for 28 years and he is simply the best. My white carpets have been restored to their original, brand-new appearance.

    4

    This morning, Jacob and Benjamin arrived to conduct a thorough carpet cleaning for me. The difference is astonishing! I took advantage of a discount offer, and both of them were polite and proficient. The fragrant deodorizing mist they applied left my Brookline house with a rejuvenating and immaculate scent. I am certain that I'll be utilizing their carpet cleaning services once more. Thanks a lot!

    5

    I had an unfortunate incident where I spilled red wine on both a carpet and a chair. Needless to say, I was devastated. The next day, a carpet cleaning company arrived, removed the carpet and the chair to their cleaning facility. They took care of shifting all the necessary furniture to remove the carpet, and placed it back before leaving. It took close to a week to rectify my blunder, but they accomplished an incredible job. To my surprise, I couldn't locate the stain when they returned the carpet and chair. They also took the initiative to move the furniture out of the way and replaced it, leaving me thoroughly satisfied. In addition, I had them clean the matching side chair for uniformity, and an upstairs gaming room which is a favorite spot for my grandkids. Benjamin and Zachary did a commendable job of cleaning everything. Benjamin made sure not to leave until he was satisfied with the job! It was the best experience I've ever had with a carpet cleaning service, and they're the only ones I'll be reaching out to for any future needs!

    5

    Excellent online booking system, sent a text to inform me that the carpet cleaner, Zachary, was en route. He was scheduled to arrive between 12-5pm, but was finished by 2pm, which was a pleasant surprise. The carpets look fantastic and there's a fresh scent in the rooms. They also cleaned the tile in the kitchen and it made a significant improvement. I would absolutely engage their services again, 10/10 experience in Brookline.

    4

    We've had experiences with different companies in the past that often resulted in late arrivals for appointments, causing us to expect such delays. However, Platinum Carpet Cleaning completely turned this around by showing up exactly at the scheduled time! Benjamin was extremely friendly and did an outstanding job on our carpets. It's clear that customer satisfaction is their top priority. We'll undoubtedly be using Platinum Carpet Cleaning for our future carpet cleaning needs in Brookline.

    4

    About four months ago, we moved into our new home in Brookline. Despite our carpet being high-quality, it was considerably dirty. It had visible stains, and the condition was exacerbated by our loved ones and pets. That's when Jacob from a renowned carpet and upholstery cleaning service intervened, and the change he initiated was amazing. Our carpets now look brand new and flawless. They give off a lovely aroma and feel soft underfoot. We will certainly be utilizing the services of this outstanding carpet and upholstery cleaning business again. Thanks...

    4

    We had an amazing experience with Platinum Carpet Cleaning after our home in Brookline had fire damage. They cleaned our carpets, furniture, and even the walls so thoroughly that when we returned, it felt like moving into a brand new place. You would never be able to tell there had been any fire or that firemen with hoses had been through the house. We are so grateful for how fresh and spotless everything looked, and we feel truly happy to have our home restored.

    5

    Benjamin and Clinton arrived at my home today for a carpet cleaning. They were very polite, professional, and understanding. I felt at ease with them and was really pleased with the results of their work. They thoroughly explained everything and didn't pressure me into any additional services I wasn't interested in at the moment. I will definitely be using this service again. I'm confident that all the staff are equally skilled, but I would definitely choose to work with these two again without a doubt.

    5

    I can't say enough good things about this carpet cleaning service. I recently had them clean two rooms in my apartment. To give you some background, I have an 8-year-old daughter who enjoys painting and playing with slime. Unfortunately, she managed to get slime and chocolate milk stains on the white carpet in several spots. I tried everything to remove the stains, but nothing worked, and the carpet looked terrible. I honestly thought those stubborn stains would never come out. I was pleasantly surprised! My carpets look even better than when I first moved in. This service does an outstanding job. I'm really thankful to them for helping me save my deposit and making the carpets look brand new. I've tried various carpet cleaning services before, but this one truly stands out as the best.

    5

    I had an excellent experience with a carpet cleaning service. The technician, Clinton, called ahead to confirm his arrival details and went over the cleaning services before starting. He was very considerate of my home. Before finishing up, he provided instructions on how to handle any spots that might come back, leaving behind some spot remover and deodorizer, and also explained the warranty. Clinton was friendly, professional, and knowledgeable. I appreciated the follow-up call from the company too. I would definitely recommend their services!

    5

    Clinton’s work really went above what I expected with my carpet cleaning. I thought the stains were permanent from the previous homeowners who had a big family, plus I have two large dogs, but now all the black and brown spots are completely gone. Clinton arrived right on time, called me half an hour before getting here, and was super friendly and got straight to work. The carpets dried quickly, just like they promised. I’m a new customer and after seeing all the good reviews for Platinum Carpet Cleaning, I wanted to see for myself—and I’m glad I did! I’m honestly not sure what I liked more, how clean my carpets look or the great price. I’ve saved the contact and will definitely use this service again. If you’re looking for carpet cleaning in Brookline, just give them a call—you won’t be disappointed!

    4

    We received outstanding carpet cleaning service from the moment we called about a tough stain in our living room carpet. Benjamin quickly understood the issue when we described the problem and gave us a clear estimate for the cleaning. Zachary helped us schedule right away and called the morning of the service to let us know the team was on their way. Clinton and Benjamin arrived right on time, checked the carpets, gave us the final price (which matched the estimate), and got started right away. They were friendly, professional, and made sure to keep everything tidy during the work. Before leaving, they made sure we were happy with how clean and fresh the carpets looked. We really appreciated their honesty and strong work ethic. Highly recommend Platinum Carpet Cleaning for anyone in Brookline looking for top-notch carpet cleaning. The results were amazing!

    5

    I have used this carpet cleaning and restoration service twice due to water leaks in my basement. Each time, Clinton and his team quickly removed the water, dried out the area, checked for mold, and replaced the carpet and padding when needed. They also repaired and repainted the walls as necessary, making my basement look just as good as it did before any damage. Clinton took the time to explain all my options, let me know how long each step would take, and guided me through the whole process. The team was professional, honest, and kept me well informed. I would definitely recommend this carpet cleaning service to anyone.

    5

    Platinum Carpet Cleaning did a fantastic job! I truly didn’t think my rug could be saved after years of neglect, but now it looks almost brand new. Clinton took extra care to clean every stain and even reattached the backing to make sure everything was perfect. I’m so happy with my fresh, clean rug and would definitely recommend their carpet cleaning services to anyone who needs their rugs revived. The team is friendly, skilled, and really went above and beyond my expectations.

    5

    about a week ago, a carpet cleaning company came to clean my really dirty carpets. after setting up all their carpet cleaning machines, jacob found out that the main motor wouldn’t start. turns out, some mice had chewed through the wires overnight. once the repair shop fixed the problem, jacob called me to set up a new appointment. today, jacob gave me a call about thirty minutes before he got here, and he arrived right when he said he would. he is a knowledgeable, professional, and friendly guy. he did an amazing job—my old 17-year-old carpets now look almost brand new. because of the delay last week, they gave me a 25% discount off the original price, which was a big help since i’m retired and on a fixed income. i’m really happy with the whole experience and the customer service. if you need your carpets cleaned, i definitely recommend this company.

    4

    The owner is always very responsive and polite, making sure that the customer is happy with their carpet cleaning services. There was a time when the carpet cleaning technician, Benjamin, might not have fully understood my expectations for getting the carpets extra clean, especially since I had already tried some baking soda on the stains before they arrived. Even though the stains didn't come out completely at first, I asked if Benjamin could go over those areas again. The owner quickly arranged for him to return, and after the second cleaning, everything looked perfect. Communication between the customer, owner, and technician is really important, and they made sure to listen and follow through. The owner truly cares about building a great reputation and always aims to give the best carpet cleaning service. The cleaning process they use works wonders!