Reviews of local pros in Cambridge, Massachusetts

I was really impressed with how quickly they responded to my call for carpet cleaning in Cambridge. My carpets were heavily soiled and looked very dark, but after the cleaning, they looked better than ever! Randall did an amazing job explaining each part of the cleaning process and made sure to keep me informed the whole time. He clearly knows a lot about carpet care and included extras like odor eliminator and corner protectors, which was a nice touch. Randall was very professional and made me feel comfortable while he worked in my home. He also checked in to make sure I was satisfied before moving on to clean other rooms. The pricing was very fair and affordable for the quality of work provided.

I don't usually write reviews, but I felt I had to share my experience after having our dining room carpet cleaned. It's been a while since the service, but the results left a lasting impression. The team didn’t just clean our carpet—they made it look brand new. Our rug was looking pretty worn out, but after they finished, the colors popped and it smelled fresh, almost as if we had bought a new one. What really stood out was how professional and friendly Randall and the crew were. They arrived right on time, kept us updated throughout the whole process, and truly cared about making sure we were happy with the results. If you want your carpets to look their best and appreciate real quality work, this is the company to call in Cambridge. They clearly take great pride in what they do and always go the extra mile for their customers.

We had a big protein shake spill on our carpet in Cambridge and couldn’t get rid of the stain or the smell no matter how much we tried to clean it ourselves. After about a week of using our own carpet shampooer with no luck, we called in the professionals. Malachi was able to schedule us for a cleaning the very same day. He and his team were friendly, knowledgeable, and careful while working in our home. They explained every step of their carpet cleaning process, which really put us at ease. Because the spill had been sitting in the carpet for several days, they even offered to come back for a second treatment if needed. Their service saved us from having to replace our carpet completely. We are so grateful for their help and highly recommend their carpet cleaning services to anyone in the Cambridge area.

A couple of months ago, we hired a carpet cleaning company to handle all the carpet care for our property management business. We met with Malachi to go over our specific needs, including things like deep carpet cleaning, enzyme treatments, black light inspections, carpet stretching, patch repairs, and stain removal. After working with different carpet vendors for many years, I have not seen another company that can handle such a wide range of services with this level of quality. The results have been impressive, especially when it comes to getting out tough stains. We have a high volume of work, and they have consistently met our expectations, which is why we decided to work with them exclusively for all our carpet cleaning needs. Malachi is always professional, prompt, polite, and goes the extra mile to make sure our clients are satisfied. We appreciate the excellent service!

i contacted Advanced Carpet Cleaning in Cambridge after a friend suggested them, and i’m really glad i did. thomas got back to me with a quote in less than an hour, and every message after that was quick and professional. on the day of cleaning, he arrived exactly when we agreed and was super friendly and professional. my carpets look amazing now, and there were no issues at all. he even left a little spot cleaner in case i need it later. the price was better than other quotes i got, so i’ll definitely call them for my next carpet cleaning.

Advanced Carpet Cleaning is a fantastic example of a top-notch, family-owned carpet cleaning business. Malachi handled the spot cleaning and steam cleaning of the carpets in my home, which includes a living room, master bedroom, and two smaller bedrooms. They arrived right on schedule and did a thorough job—when I checked everything after they finished, I was completely satisfied with how clean and fresh my carpets looked. The prices were very reasonable too. If you’re looking for professional carpet steam cleaning in Cambridge, whether it’s for your home or business, I highly recommend giving them a call. You won’t be disappointed!

This was my first time getting my carpets professionally cleaned, and I can’t stop showing off the results to my friends and family! My initial appointment was rescheduled, but Malachi kept me updated the whole time and made it easy to find a new time that worked for me. Brantley, Thomas, and another team member did an amazing job with the deep carpet cleaning throughout my home. They also worked wonders on my area rug and made my upholstered couch look like it just came from the store. I’m looking forward to having them back again—my kids were so happy to see how fresh and spotless everything looked!

We had our carpets, tile, and grout cleaned for a home sale in Cambridge. since we had already moved, randall worked directly with our real estate agent to coordinate everything, which made it so easy for us. the carpets looked amazing after the cleaning—like new again. we could tell the difference right away and so could the people looking at the house. no one ever brought up the carpets during showings, which meant they looked perfect. julian and malachi were great to work with, and the price was very reasonable. because of the fantastic job, we received several strong offers on our home. the cleaning really helped us sell quickly. we highly recommend advanced carpet cleaning for anyone needing carpet cleaning done right.

Absolutely thrilled with our experience! We had both our carpets and air ducts cleaned, and everything turned out fantastic. Malachi started with the air ducts—he was friendly and professional, and made sure to explain what he was doing every step of the way. It was impressive to see all the dust and dirt he removed; our home felt fresher right away! Then Thomas came to take care of the carpets. He was also very pleasant and managed to get out some tough stains I didn't think would budge. We’re extremely happy with the results and will definitely use this carpet cleaning service again. Highly recommend to anyone looking for a thorough and reliable job!

We recently bought a new house in Cambridge, and the carpets needed some serious attention before we could move in. The previous owners had three dogs, so there were pet stains and odors everywhere. I called for carpet cleaning, and the whole scheduling process was super easy. They fit us into their schedule and arrived right on time. The team brought a special black light to check for hidden pet urine stains, and it turned out there were quite a few spots. You could definitely notice the smell before they started. I chose a carpet cleaning package that included deep cleaning, urine extraction from both the carpet and the padding underneath, and treatment to remove bacteria. It took a while, but it was totally worth it. malachi and thomas worked hard all day, taking care to use shoe covers and corner guards to protect my home. The carpets look like new now, and the bad smell is completely gone. i'm really happy with how professional and dedicated the team was. I would definitely recommend their carpet cleaning service to anyone in Cambridge looking for quality work!

I called at 9pm and they were at my house by 8:45am. So far they’ve been great to work with- it only took 2 hours to set up initial mold remediation and Nick, Wilson, and Alfredo were friendly and professional.

Raffi & the crew were fantastic when we had a mold outbreak in our apartment. Raffi personally spoke to both my wife and myself about how we should proceed as renters and also made a case to our landlord for doing the job properly. We really appreciate the quality service and would absolutely recommend them to anyone with an issue.

The Belmont/Cambridge division of Servpro superceded my expectations, they were efficient, honest and knowledgeable. I am a realtor and needed their services within a very small window of time and Mike Pridham and his team led by Sergip were amazing. In addition to having a wonderful work ethic they were reasonably priced. I recommend them highly.

Michael and his crew are truly lifesavers. On 2 occasions we have used their services and I cannot say enough about how quickly they responded and did a thorough and excellent job. We used them for mold remediation and pest eradication and removal (Yuck). Outstanding Service!

The team at Servpro of Cambridge / Belmont did an awesome job to repair damage from a major washing machine accident at our summer home in Gloucester. They were very prompt and did a thoroughly professional job! We are extremely pleased with the results!

We have 3 generations living under the same roof in the mid of COVID. Water damage in the toilet could be the worst thing that ever happens during this time. We identified water leak, called Servpro and got an inspection the second day, on site cleanup and mold removal in the following week. They are one of the most responsive and efficient water damage companies out there, which is exactly what we need. The owner, Raffi, was very nice and walked us through the insurance process and made the water damage situation not so bad after all. Highly recommend the company.

ServPro responded to a basement flooding incident, cleaned us up and dried us out very quickly, moved all the furniture upstairs while we put down a new floor and then moved it all back in place. Quality of what they did and their responsiveness were terrific.

On time, very professional, hardworking team.
Just what I needed to help me out and clean out my basement that was full of sewer water. I highly recommend Servpro to clean up your problems

I would like to give both praise and a thank you to Mike Pridham the owner of Servpro and his assistant Sergio. I own a building in Cambridge with 8 Apts and 4 stores. Due to the accumulation of snow and ice, I developed a water leak from my roof which created water damage to the 2nd and 3rd kitchens and rear halls. I called my roofer, brother, and Servpro and they all showed up very quick. After the leak was diagnosed and repaired, Mike and his helper then went through all the tests for water damage inside the building.
A few days later after the leak was stopped, Mike, Sergio, my son and the Arbella Insurance adjuster went through all the damages. Because of Servpro's assistance, my problem was resolved with the insurance company in a very prompt and efficient manner.
Again thank you George Sbordone

My daughter attends college in Cambridge, MA and broke her ankle on May 5th - right before finals week. We live in Arizona, 2500 miles away, and ran into a bind and needed help fast finding a company to pack out and store my daughters items over the summer. Her roommates backed out sharing a facility, the night she broke her ankle, and we needed to find something fast. I've worked with Servpro many times in Arizona and thought I would call the local Servpro in Cambridge/Belmont to see if they could recommend a pack out company to assist. I called thier office and left a message with the answering service. Within 5 minutes, I received a call from the Servpro owner, Michael Pridham. I explained the situation with my daughter and asked if he knew any pack out/storage facilities in the area. Michael first apologized about my daughters situation and then said they would take care of everything for my daughter! Oh, by the way, Michael called me while on vacation in California. He told me his assistant Sergio would call and handle everything. Within 10 minutes, I had a call from Sergia - amazing! Sergio and Michael bent over backwards making sure my daughter was taken care of while my wife and I dealt with our daughters medical condition- again, 2500+ miles away... Sergio brought her boxes and assisted with packing as well. Little to say, everything was handled quickly, professionally and our anxiety was short lived.
I've never worked with the Servpro franchise in MA but they were awesome from start to finish. Michael and Sergio bent over backwards to help and we can't thank them enough.
I've always believed that good people make a business successful. When you have a franchise owner and an employee that care, good things happen. I can certainly say without a doubt, Servpro of Cambridge/Belmont made our lives much easier.

Thanks again Michael and Sergio - you certainly made a difference in our lives.
Dan and Terri L - Gilbert, Arizona

Servpro of Belmont/Cambridge is extremely reliable and trustworthy. Sergio showed up at our house within a couple hours of our call to assess damage and set up equipment. He was very knowledgable and left me feeling confident in his work. I hope I don't experience a flooded ceiling again, but if I do, I know who to call! Thank you Sergio and Servpro of Belmont/Cambridge!