Reviews of local pros in Canton, Massachusetts
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I am beyond impressed and so happy with the work Capital Construction did on my home. The first person I met was Paul. The patience and time he took to show me what kind of work Capital Construction does and what they can provide for me with re-siding my home made me feel 100% confident in choosing them for the job and I am so glad I did! Jay was amazing! He went above and beyond! He was always available, knowledgeable, communicative, and overall, a genuinely nice guy! He is very trustworthy and took the time to explain the process and steps on the renovations on my home! Eduardo and his team are incredibly talented! The work they did on my house is beyond amazing! They are very skilled at what they do and were very meticulous throughout the project! I cannot express how grateful I am for the entire Capital Construction team! I highly recommend this company! If you are looking to renovate and do some re-siding on your home, do not waste your time looking anywhere else! Trust me! This is as good as it gets!
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They get 2 stars because so far we love our deck.
However, that's where the positivity ends. Overall, we chose Capital Construction since we perceived them to be reputable, but several items in hindsight have left me feeling regret for having used them.
First, they no-showed our initial meeting for a quote. We gave them the benefit of the doubt and rescheduled that meeting to two days before the end of the month and squeezed us with specials that "expire at the end of the month". The sales rep offered a small discount as a make good for this, so we proceed with the project.
The deck, as designed by the sales rep (who claimed to be an expert), was meant to be built as a free-standing deck that would then be lashed to the house. Brian, our expert, said that this would be the way that he would build it if he was building at his own house. This was to include 6 footings.
After the old deck was demolished, the subcontractor (oh, I forgot to mention that they used subcontractors for every job but claim that all of their workers are Capital Construction employees. More lies. I specifically asked if they use subs and they said no) dug 5 footings on the outside edge of the deck, which was not to the plan we agreed to.
When I pointed this out to the supervisor, he said that he never heard anything about the original plan (deflection). When I reached out to my sales expert to express my concern, he claimed that an engineer had changed the plans (deflection). The truth is that they never sent out an engineer to inspect the job and they never sent me revised job plans. Essentially, since the holes were dug, they refused to build to plan that they originally set out and I basically had to go with their current plan (which again, I never signed off on). They did, however, agree to provide a credit for the extra footing that was not installed.
I also watched the Subcontractor supervisor take the box of color match Trex fasteners from the job site after construction was completed. These were materials that I PAID FOR, that he essentially stole. If I wasn't home and confronted him, he would have took the rest of the extra materials too. Again, these are MY materials since I paid for them. He had no right to take the fasteners, let alone anything else.
Great work if you're willing to jump through hoops, but buyer beware, they'll take advantage of you and steal your building materials if you let them. -
From the beginning, our experience with Capital Construction has been even better than our salesman Matt said it was going to be. Matt came to our home promptly, which I appreciate, and spent the whole afternoon explaining everything about the company and the product we chose, "James Hardy," as well as answering all our questions in language that both my wife and I could understand.
Secondly we met Anthony. Anthony was just as accommodating as Matt was. My wife and I both felt very comfortable working with him. Anthony was our project manager. Through out the project he would touch base with us to make sure everything was going well. Towards the end of our project I had a little misunderstanding with him. I thought the project was done and when I walked around and inspected the whole job there were a half dozen things I was not 100% satisfied with. When I contacted Anthony, he was so calm and confident that they could take care of everything that it really put me at ease. The very next day, Anthony and Lucas were at the house early in the morning. After showing them the issues they worked all day to address all of them. During this whole process, Lucas and his partner worked unbelievably hard. They started early and worked late through snow and temps in the 20's. I really have an amazing respect for what they did and how well they did it given the circumstances.
All in all, between Matt, Anthony, Lucas and all the friendly women we dealt with over the phone from the office , Capital Construction get sour 100% satisfaction for sure.
Thanks for everything!!
Ken Colombo -
Great bussiness
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I do installation's for them and they have very happy clients
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Called them many times, I have been promised service details with estimates twice, but no response. They did not get back to me by phone or email as promised. Very unprofessional.
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Purchasing and installation of new house backup generator went very smoothly and done at a reasonable price on and on time.
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Great and reliable company. The communication is great and their emergency service is spot on. I would recommend 100%
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Great experience with this team! Knowledgeable and trustworthy, couldn’t recommend enough!
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Did a great job sourcing & hooking up my new 100 KW emergency backup power generator at the hotel.....I would definitely use them for future projects!
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I called FM Generator twice and both times I was informed someone would get back with me; weeks have passed and no one has called back.
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Terrible customer service. They over-billed us and acknowledged that they’ve done so, but won’t return our call to make the correction and issue a new invoice.
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Basic Major service. Came not only on time! But actual earlier than stated. Boys were in and out with no problems, tuned up the unit and got it ready for a Massachusetts winter.
Also came back two weeks later after unit running a little rough, fixed the problem in 5 minutes, and runs great now. -
FM Generator replaced our previous generator repair company and has been a step up ever since we made the switch. The are knowledgeable, proactive about communication and professional.
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Karl Anderson is very
Professional. I highly recommend this company -
My husband and I are very satisfied with FM Generator. From start to finish very professional workers, they did an excellent job. Thank you FM Generator.
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FM Generator bought out the company that I purchased my Generac generator from. I am extremely pleased with the service I’ve received from them ever since! I’ve only needed general maintenance to this point, but I trust that if I need more, FM Generator would be right there!
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Great company. They've been doing my generator service and maintenance for years. Nice informative techs.
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we have had some issues with our generator this year but every time we called FM Generator they sent someone right out and the techs were very knowledgeable and professional. I would recommend them to anyone.
Kathleen Kiley -
Work was executed quickly and was updated with the repairs that was done
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I called FM to service my generator after the old company I used went out of business. They came on time and was very thorough. The serviceman was friendly, professional and very knowledgeable about generators.