Reviews of local pros in Concord, Massachusetts

working with javier and thermaCare Heating, Air & Electric was honestly the best experience i've ever had with an hvac company. every part of the process was handled really professionally. for example, they carefully measured my home in concord to make sure the new system was the right size—turned out my old system was actually too big by a ton. javier suggested a new setup for the equipment in the attic, which made the airflow much better. they also installed a top-notch variable speed heat pump, which is way more efficient and keeps my home so much more comfortable than my old single-speed system. they offered great financing options and always answered my questions quickly and politely. new return vents were added, which made the air feel more balanced throughout the house. the installation was done expertly with no problems or confusion at all. i'm very happy with my new hvac system, and my electric bills have gone down a lot. i will definitely call them again if i need anything and have already recommended them to friends. recently, bruce did a really thorough check of my system for me and took the time to explain everything and answer all my questions.

The team was very quick to respond to our initial email, and they continued to answer all our questions promptly over email throughout the process. We didn't have to call them on the phone at all, which made things convenient for us. Patrick came out for the first walkthrough and estimate. He was friendly, professional, and took his time looking over our old heating system. He explained the options for upgrading in simple terms while checking both the house and the yard. When it was time for installation, the crew did an excellent job putting in our new air conditioning system and replacing the gas furnace. Javier was very professional and walked us through his measurements and planning before starting. Leonard handled the system startup testing and was also a pleasure to have in our home. The electrician did a neat and tidy job setting up the new circuits and wiring. The entire installation took about 10 hours, and the AC has been working great ever since. Although there was a manufacturer issue with a high-pressure switch on the new furnace, the team quickly ordered the part and came back to fix it. Since we weren't using the heat at the time, it wasn't a problem for us. The mechanical inspection went smoothly with no issues. We're very happy with the service we received and plan to use them for future maintenance and HVAC needs.

During a recent heat wave in Concord, our air conditioning stopped working. When I contacted the HVAC company, Patrick responded quickly and was able to come by within a few hours. He carefully inspected our system, explained different repair and replacement options, and provided a clear quote that laid out each option and price. The whole process was very clear and easy to understand. Since both our furnace and AC were old, we decided to replace them. The installation was booked for the next week, but since it was very hot in the house, Patrick kindly offered to lend us a window AC unit the next day. He personally delivered and installed it, which made a big difference while we waited. On installation day, Leonard and Theodore arrived right on time. They were professional, respectful, and worked efficiently to replace our old HVAC system. Everyone was knowledgeable and made sure everything was done properly. I highly recommend this HVAC company to anyone in Concord looking for reliable heating and cooling services.

When our furnace stopped working, I first called a different company for help. They quickly told me the furnace was unsafe and needed to be replaced, which sounded expensive. Wanting to be sure, I decided to get more quotes and found another HVAC company. When Patrick arrived to give me an estimate for a new furnace, he asked about the situation and listened carefully to my concerns. Patrick was surprised that no one had actually tested the furnace, so he suggested their technician, Leonard, should come by and take a proper look. Leonard did a thorough inspection and found that the furnace could actually be fixed with just a new circuit board and motor capacitor—at only a small fraction of the price I was expecting for a full replacement. I was so relieved! This company really put my family’s needs first instead of just trying to make a bigger sale. They showed honesty and care, proving that customer service matters most to them. If you need HVAC service, don’t take chances—choose a company that puts people first.

I had a fantastic experience with ThermaCare Heating, Air & Electric when I needed my old furnace replaced. Leonard came out to my home to give me an estimate for a new, energy-efficient furnace system. My original heating setup was over 20 years old and was costing me a lot on my electricity bills. Leonard was very knowledgeable, friendly, and professional throughout the whole process. After getting quotes from a few other companies, I found that this company gave me the best information and a fair price. The positive reviews I read about them were definitely true. On installation day, Leonard and his team arrived right on time, carefully laid down tarps to protect my floors, and got straight to work. They were very polite and kept everything neat and tidy. The whole furnace installation was finished by the afternoon. Leonard took the time to explain how my new system works and showed me how to use the thermostat, which I really appreciated. I’m extremely satisfied with my new furnace and the whole process. If you need furnace repair or installation, I highly recommend them.

New furnace installation. These guys are real experts!! Bolts Heating and Cooling did a fantastic work. Would highly recommend this company for quality and value.
Positive
Responsiveness, Punctuality, Quality, Professionalism, Value
Services
HVAC system maintenance, Repair HVAC, Install AC

The team efficiently installed new ducts and vents drastically improving our homes airflow Their professionalism and attention to detail were outstanding

This team truly impressed me with their attention to detail and efficiency during our heating system check-up. Everything was explained clearly, and the technician wrapped up in just under an hour. Highly recommend!

I AM MORE THAN SATISFIED WITH THE OUTCOME AFTER C & P HVAC REPAIRED OUR BROKEN AIR CONDITIONER! THE TECHNICIAN WHO CAME TO OUR HOUSE WAS VERY GENTLE AND COURTEOUS! HE WAS TRULY THE BEST.

Thorough maintenance. They caught a small problem early. Dependable.

The technician from C & P HVAC Concord described my problem, fixed it and advised me some helpful tips to keep it at its best. Love that they charged me a friendly one and no hidden cost with my deal.

I am rating this wonderful company of C & P a perfect one. The staff that answered our call was very accommodating so is the technician who did the repair. He was very nice. He deserves a raise! thank you for your service!

Excellent service with professional communication and repair.

I contacted this company 1.5 weeks ago and scheduled an appointment for them to service the HVAC systems in my home. We scheduled an appointment for today at 10am.
The time came and went. I called at 11am and was told the technician would be contacting me and arrive shortly. 12pm--nothing. I called at 12:30pm and before I could say anything, was disconnected. I called back and told them not to come, if they were planning to come at all.

Bad business practice. I scheduled my morning around this appointment and could have gotten another more reliable company to service my HVAC systems. Now I have to start over, but will definitely not be recommending or ever using C & P HVAC. Boo.

My experience with Heating & Air Conditioning HVAC was excellent. Technician was very helpful and knowledgeable in repairing my issue. He explained what he was doing the whole time and completed my repair in a fast yet efficient amount of time. The cost of was repair was reasonable as well. I will definitely be using Heating & Air Conditioning HVAC for any of my future needs.

Heating & Air Conditioning HVAC has made me really happy. The technician was efficient, informed, and kind. He promptly fixed our heating system and provided a thorough explanation of the issue. I appreciate the honest service and excellent results. Heating & Air Conditioning HVAC will be my first call for all future HVAC issues. Strongly advised!

When my air conditioning started acting up, their team arrived swiftly and performed a thorough check-up. They explained everything clearly, and now my unit runs smoothly again. Highly recommended for peace of mind!

Our heating system stopped working unexpectedly, and the technician arrived promptly, diagnosing the issue within 30 minutes. Their expertise and friendly demeanor turned a stressful situation into a smooth experience. We're grateful for the efficient repair and cozy warmth restored to our home.

After a quick consultation, the skilled technician arrived promptly, ready to tackle my thermostat installation. Within an hour, the job was done, and my system was up and running efficiently. They explained everything clearly, leaving me confident in using the new setup. It's refreshing to find such professionalism and expertise. Highly recommend for a seamless experience!

After noticing that the kitchen felt warmer than usual, I called in a professional for help. The technician arrived promptly and quickly identified issues with our ventilated ceiling. Their thorough repairs have made a noticeable difference in airflow, and I couldn’t be happier with the comfortable improvement.