HVAC reviews in Medford, Massachusetts

Great experience, first time there. Got what I needed quickly with a friendly staff. Thanks!

They are pretty good.doing business with them fir past 5 ears and so far very good.

Always helpful and efficient in finding what I need.

Jake from outside sales is and has been the greatest salesman I have ever dealt with the company I work for has been a Johnstone customer for a while, and when we have to deal with there inside equipment techs they are simply the best in the game!!! Dave Darling in particular

not taking new customers

You guys have the best roast beef sandwiches around

Just be aware that if they come to your house to fix an issue, only spend 10 minutes because they don’t have the part and then come back in a week and spend about 30 minutes installing the new part they will charge you for 2 separate service calls at $189 each plus the cost of the part.

Great job , Nice people I never go anywhere else

I would highly recommend Ranco in Medford for any plumbing, HVAC, Heating, etc. The employees are very knowledgeable, friendly and efficient!
Also, Maureen in the office is exceptionally helpful!
Thank you very much!

Trying to charge for a "technician" to come out and do practically nothing. Highly incompetent, misleading, and expensive. Ranco will provide plenty of excuses but at the end of the day, they will overcharge and do practically nothing. Do yourself a favor and go somewhere else. There's plenty of other HVAC companies to choose from.

I can't say enough about Mark and his team Nick and Tyler. They were prompt, communicative and professional. They left my home neat and clean which is all I can ask for. They are there when you need them and I would highly recommend this company

Stay away from this company that’s all i have To say, poor service and poor workmanship and they don’t back up there work. Installed 2 split Mitsubishi AC units and every other year have to come in and fix a leak in the line and recharge , this is unacceptable
This time they want to charge me and i have No problem paying if it’s unrelated to the previous service calls but wanted credit card up front and $209.00
Ray (the owner) i am Sorry but i will Not do any business with your company again. Very unprofessional

I had the good fortune of being directed to Ranco Enterprises when I contacted Trane Heating and A/C Products for a list of their recommended installers. I needed to replace my old Trane a/c condenser and evaporator that had served me well and decided to go with the same brand again to match my Trane gas furnace. I was given contact information for 3 installers. All came out to my home and supplied me with estimates for performing the necessary work. This is how I met Mark and his team from Ranco. After reviewing all the estimates and meeting the different installers, I chose Ranco and could not be happier. They came out on time and did exactly what I needed in a timely professional manner and did an expert installation. I highly recommend this company and its employees if you need HVAC work. They are a great full service company and a pleasure to do business with.

Love mark and the whole team. Always attentive and available, respectful, fair prices, great work and good service. They've done everything for me from late night emergency service immediately to replacing heaters, oil tanks, gas conversion and installing a new heating system through a multi family. Always great to work with them and Maureen in the front office.

It is really hard to find contractors you can trust these days. That being said, Mark is great and I would definitely recommend him and work with him again. He is professional, efficient, knowledgeable, and always gets back to you. We had issues with a Massave rebate that dragged on for months. He contacted them multiple times to get it resolved.

Very disappointed with this company. They severely overcharge for minimal service. The technician stayed less than 10 minutes, didn’t even inspect the thermostat, couldn’t identify the issue, and offered no solution. I had to hire another company who found and fixed the problem quickly. Despite the brief visit, I was billed as if they worked for 2 hours. When I called to dispute the invoice, the manager didn’t even bother to speak with me or address the overcharge. Completely unprofessional, stay away from this company!

Breathing fresher air thanks to expert care.

Effortless AC installation with excellent attention to detail!

Appreciated the fast response and professional attitude. The technician diagnosed the problem quickly and fixed it without delay.

Having new ducts installed was a breeze with their expert team. Arrived promptly and finished within an hour, leaving everything perfectly tidy.

The team arrived right on time and worked efficiently to install our new AC. Their expertise was evident as they navigated some tricky spots in our home with ease. We appreciated their professionalism and the thorough cleanup afterward. Our space is now perfectly cool and comfortable. Highly recommended!