HVAC reviews in Needham, Massachusetts

After receiving a high-usage alert from the gas company, I needed someone to check my furnace and also update the ventilation on my gas water heater. I called for heater repair based on a family member's suggestion, and I was really happy with the service. Shawn and Jace arrived right on time—none of that long waiting window like with other places. They were professional, polite, and finished all the heater and ventilation repairs quickly. The price for the work was fair, and I’ll definitely reach out again if I need heater help in the future.

I highly recommend this service to anyone needing heater repair or installation. I was really pleased with the quality of their work and the fair pricing. The ductwork on my repaired furnace looks great—everything is clean and neatly finished. My heater was installed perfectly level, and all the wiring and connections were done carefully. Shawn and the team worked as if they were fixing their own homes. They even made sure to clean up everything afterward, leaving my basement spotless.

My furnace blower stopped working, so I called Harmony Heating & Air Conditioning in Needham for heater repair. Another company had told me it would cost $1500 to fix, and even pushed me to buy a new unit for $3600. But Shawn replaced the blower for just $750—half the price! He gave me an honest assessment of my furnace and didn't try to upsell me on a new system I didn't need. The service was fair, honest, and very friendly. I highly recommend them for any heating repairs and will definitely use them again in the future!

really great heater repair service from Harmony Heating & Air Conditioning. shawn spent plenty of time answering all my questions about fixing my heater. the next morning, the crew showed up right on time. oliver was very professional, respectful, and worked quickly. clayton handled the work outside and always made sure to explain things to me. the third team member kept everything organized and worked hard so the repair went smoothly. i was really impressed with how skilled they all were and how well they fixed my furnace. at the end, we set up the thermostat together, went over the schedule, and finished all the paperwork. my whole house now feels warm and comfortable, and the heater runs quietly. the price was fair too. i’ve already gotten a couple of follow-up calls to check how things are working, so i know i made a good choice.

for 3 years now harmony heating & air conditioning has given us excellent ac repair service. we first contacted them when our air conditioner wasn’t working right, and also had them do a few maintenance visits. later, they replaced our old heating and cooling system that was over 20 years old and not working well. their maintenance plan is really good. prices are fair, and the service can’t be beat. shawn is super friendly and always explains what he is checking, fixing, or replacing. he’s very customer-focused and professional. really happy we went with harmony heating & air conditioning.

harmony heating & air conditioning is outstanding when it comes to furnace repair. from the knowledge that shawn showed about different furnace systems to the smooth scheduling process, everything went really well. their communication was clear from the beginning to the end, which helped ease my worries. before calling them, i went with my contractor’s suggestion and used another vendor for a furnace installation in needham. unfortunately, that company made a mess of the job and my system didn’t work right. shawn came out and really knew his stuff—he offered helpful advice, was very polite, and fixed everything quickly. i appreciate the professionalism and care shown throughout the repair. i won’t use anyone else for furnace services in the future!

The team was very professional and communicated well. I needed heater repair and scheduled a yearly maintenance check for my furnace. They gave me a four-hour window for when they would arrive and called me 45 minutes before showing up. I also received an email with a photo and brief background of the technician, which made me feel comfortable. Shawn wore shoe covers to keep my floors clean, was very friendly, and explained additional options for my heating system. I decided to get a surge protector for my furnace, and he installed it right away. Shawn was very thorough with the work. The team is clearly dedicated to making sure customers are happy and take action to solve any issues quickly.

We recently had a new furnace installed by Harmony Heating & Air Conditioning in Needham. The whole experience was great. During the initial consultation with William, he provided clear information and helped us pick the right furnace for our home's needs. He explained the different options, answered all of our questions, and made sure we felt comfortable with our choice. On installation day, the team arrived right on time. They worked efficiently to remove the old furnace and set up the new system without interrupting my work-from-home schedule. The technicians, Jace and Oliver, were friendly and took the time to show me how to use and maintain the new furnace. At the consultation, I mentioned that I would need a new AC unit soon. There was no pressure to buy it right away, and they said we could talk about it again in the summer. The installation team made sure to leave enough space for the future AC install, which I really appreciated. We’ve relied on this company for years and they always do a fantastic job.

I first worked with this HVAC company years ago when they installed a furnace for me, and I was really pleased with their work. Recently, when my furnace started acting up, I reached out to them again. They responded quickly, were professional, and really knew their stuff. Jace immediately identified the heat exchanger issue, which turned out to be a manufacturer defect. I was also happy with their quote for adding a heat pump, so I decided to have a dual furnace and heat pump system installed. They made sure everything worked smoothly with my Nest thermostat. From start to finish, everyone I dealt with—from the office staff to the installers—was great. I highly recommend this HVAC company for anyone looking for reliable heating and cooling service.

I noticed that my bedroom and bathroom were not getting as much warm air as the rest of my house. The technician, Clayton, checked everything and found that the trunk lines needed to be redesigned for better airflow. They offered a fair price for the job. The work was scheduled quickly and finished on time. Now, the temperature in every room is much more comfortable, and the furnace doesn't have to run as often. I would recommend calling them for any furnace or air conditioning issues. We are very happy with the results!

My furnace started acting up, cycling on and off and only blowing cold air. After a rough night, I reached out to Harmony Heating & Air Conditioning for help. William arrived quickly, fixed the furnace the same day, and made sure to show me the damaged parts so I could understand the issue. I really appreciated how he took the time to explain everything, since not every company does that. The service was excellent and the price was fair. I plan to have them maintain my furnace from now on and will recommend them to others. Great job!

When our furnace stopped working right as the colder weather set in, we knew we needed quick help. We reached out to Harmony Heating & Air Conditioning, and Clayton came by our house to give us a quote on a new Lennox furnace. We were originally scheduled to have the installation done later in the week, but thanks to a cancellation, the team was able to come out a day early and install our new system in just one day. The technicians were extremely professional and clearly knew what they were doing. After getting the new furnace up and running, they carefully removed the old unit and left the work area spotless. Clayton even took the time to help us set up our new Wi-Fi thermostat and showed us how it works, which was a huge help. We really appreciate the fast, friendly, and knowledgeable service we received!

This company has been taking care of our AC repair and maintenance needs for several years, and we couldn’t be happier with their service. They also handled the installation of our air conditioning system and have always been reliable and professional. During our home remodel in Needham, we needed some adjustments to our baseboard radiators for a better cabinet layout in the kitchen and bathrooms. Jace and Oliver were both very knowledgeable and made sure everything was done just right. Their whole team always arrived on time, worked efficiently, and left our house clean after finishing the job. It was definitely worth it to have the radiators moved to fit our new design. We are very pleased with the friendly service and quick responses. Excited to see our home project finished!

After meeting with several AC repair contractors in the area, we decided to go with this company because they truly understood what we needed for our home’s cooling and heating system. William was very knowledgeable and listened to our specific requests. The estimate was fair, and we were able to get everything we wanted, including the installation of a new high-efficiency AC system, new gas lines, and an upgraded water heater. They made the process super easy by handling all the paperwork with local energy-saving programs, which saved us a lot of time. The team was always on time, kept the work area clean every day, and kept us updated throughout the job. Even the inspectors for electrical and plumbing commented on how well the work was done. We are extremely happy with the whole experience and the professionalism of everyone involved. We would absolutely recommend this company to anyone needing AC repair or HVAC services in the future.

i had a fantastic experience with my recent ac repair and mini split installation. the technicians arrived right on time and took the time to explain the process before starting. oliver and clayton led the team and made sure every detail was covered. the crew spent two days at my place and did a super careful job with both the installation and the cleanup. they even asked for a mop to make sure the floors were spotless, which really impressed me. what stood out most was how well the whole team worked together and helped each other out, especially when it came to troubleshooting some tricky parts of the job. it's clear the crew is well-trained in all aspects of ac repair and installation, which made the experience smooth and stress-free for me as a customer. i really appreciate the great service and would definitely recommend them for anyone needing ac work done.

Clayton came out to fix my heater less than a day after I first called. He was very professional and friendly. Even though my heater problem was small, he made sure it was taken care of right away. Clayton was also really kind to my dogs, who seemed to like him a lot, and he took the time to listen to all my concerns about the heating system. I can't recommend their heater repair service enough. Clayton also explained the value of their annual heater maintenance plan and the benefits of having their team check our system regularly to keep it running smoothly, especially during the cold Massachusetts winters. I’m planning to talk to my husband about this cost-saving plan and will definitely call them again if our heater needs any work.

I recently had a great experience with an AC repair company. Oliver came out to give us a quote for a new mini-split air conditioning unit. While he was there, he noticed a gas leak that our previous HVAC company hadn't fully fixed. Oliver made safety a priority—he immediately shut off the gas, went out to get the right part, and quickly capped the leaking pipe. Within an hour and a half, his team arrived and replaced the entire 12-foot section of pipe that had rusted out under our deck. We were so impressed with how fast and professionally they handled everything. Since then, we've had their team come back to help connect a new appliance and fix a small plumbing leak. Jace worked efficiently and was very straightforward with us. We’re really happy to have found a reliable AC and plumbing company we can trust for all our future needs.

I called for furnace repair in Needham because the heat wasn’t coming out strong. After spending a lot with other companies and not having much luck, Shawn showed up and took a look at the system. He took his time to check everything, and after about 15 minutes, he found that the coils just needed cleaning. Before and after cleaning, Shawn checked the temperature at the vent to make sure there was a real improvement. A previous company told me I needed expensive refrigerant, but Shawn was honest and said it wasn’t necessary. Once he cleaned the coils, the air pressure was much better and the furnace worked great. Shawn was friendly, knowledgeable, and trustworthy. I’ll definitely call this company again for any furnace issues!

With the heat index around 95 in Needham today, our air conditioning system suddenly stopped working. After checking things out, I realized the issue was with our thermostat, but since we have a water furnace, replacement parts aren’t always easy to find. I called a local HVAC company to see if they had a compatible thermostat in stock. Shawn answered my call and was incredibly helpful—he patiently walked me through troubleshooting steps over the phone. Thanks to his clear advice and guidance, I understood what to do and was able to pick up the right part from a local hardware store. I fixed the problem myself for only $80. I was really impressed by the support and honesty. Instead of just pushing a service call, Shawn helped me get our AC up and running again during a hot Massachusetts day. I truly appreciate the extra effort. I’ll definitely be reaching out to this company again for all of our HVAC system needs.

From beginning to end, the team was prompt, courteous, and very professional. Shawn arrived right on time, quickly gathered all the details he needed about our AC unit, and sent us an estimate the same day. He also checked in to make sure we received everything, but never made us feel rushed or pressured. Oliver, who handled the AC installation, was also punctual, polite, knowledgeable, and did a great job. Our air conditioning system was in a tight spot, but Oliver managed the installation smoothly, taking care to protect our home and making sure everything was cleaned up afterward. The whole experience was excellent, especially compared to previous HVAC work we've had done. If you're looking for AC repair or installation, we highly recommend this company!

I recently had a great experience with a local HVAC company in Needham. I was lucky enough to win a furnace installation at a charity fundraiser, which was something my home really needed. On installation day, William came by to take measurements and clearly explained everything that would happen with the new furnace setup. William and the rest of the team were professional, friendly, on time, and kept everything clean throughout the process. I’m very happy with my new, efficient furnace, and the whole process was smooth from start to finish. I highly recommend this company to anyone in Needham looking for reliable heating and HVAC services!