HVAC reviews in Needham, Massachusetts

We recently needed a new blower motor. Needham Oil staff worked efficiently to order a new one and Jim came out to install it. He was personable, professional, and consummately competent. He thoughtfully answered all my questions and occasionally introduced a bit of humor. We were up and running again in just a few days. Since switching to Needham Oil nearly five years ago, we've been very happy with their products and service. Ed D.

We woke up Friday morning before a long weekend to 50 degree temps in our house and an alert on my phone that the heat had failed in the middle of the night. Although I had never used them before, living in Needham, I called Needham Oil in the hope that a local shop would be able to get someone to us sooner. When I called the main number, I was told that gas heat was handled out of a different office, in Franklin no less. When I called the Franklin office and told them our situation, Barbara told me that with the current stretch of cold weather she was completely booked up throughout the day, she didn't see anywhere she could fit us in, one tech already had 7 calls, etc. But then she asked for my contact info and address, and said "okay, someone will be there between 8 and 12." I guess at the same time she was telling me how busy they were, Barbara was working her Rubik's cube of a schedule. And at 9:30, Jeremy showed up at our house. It didn't take too long for Jeremy to identify that there was an issue with the control panel. He then spent considerable time trying to determine if he could salvage the existing panel as he didn't believe he could get a replacement before the weekend. No luck with that. But Jeremy was not done, he found a replacement at a nearby supply house. Once the new panel was in place, one zone still was not operating properly, but Jeremy tracked down the issue up to the air handler in our attic and solved the problem. We are grateful to Barbara for her efforts to get us on the schedule and to Jeremy for the quality of his work on site. Complete Heating and Cooling has gained a new customer.

We recently purchased a two-stage furnace and ac unit. Jayden, Joe and Tyler did an excellent installation job in cold weather. They worked hard and were extremely easy and pleasant to communicate with. We are exceptionally pleased with the installers and the company.

Fantastic team! They always arrive within 24 hours of my call and are consistently punctual or even early! They installed a new furnace and AC unit for us in just one day! They kept everything super clean throughout the process. They prioritized the work since we have a little one at home. William, Clayton, and Oliver handled the installation, and Oliver was the one who assessed our need for a new unit. They are incredibly friendly and take the time to explain everything they're doing! The office staff is fantastic and very kind. Since inspections are scheduled with just a day's notice between 8-5, they made sure to keep us updated on our place in line so we could step out for a bit if needed! I would highly recommend them 100%!

Our go-to team for furnace repair and maintenance has always been the one we've been using for years. Just the other day, our furnace stopped producing warm air. I got in touch with Clayton, and they had someone at our home in less than half an hour. Turns out, we had a faulty capacitor. But no worries, it was replaced swiftly and our heat was up and running within an hour of contacting Clayton. We've relied on this team for quite some time now, and their service has always been top-tier and trustworthy. I would strongly endorse them for your furnace repairs and installation.

I don’t usually write reviews, but I felt this one was well deserved. I had an appointment scheduled with Harmony Heating & Air Conditioning to have my furnace checked and repaired. I was happy to get a call from the technician, Jace, before the scheduled time to let me know he was on his way. Jace arrived, took a look at the furnace, and found a fuse that needed to be replaced. After swapping it out and testing the power, the furnace worked for a few minutes but then stopped again. Jace did more troubleshooting and discovered the problem was with the module. He replaced the module, but the first one didn’t fit. Luckily, he had another module in his van, and this one worked perfectly. We left the furnace running and the heat was back! I really appreciate Jace’s hard work and dedication to finishing the job, especially since I had another company tell me that repair wasn’t possible and tried to push me into buying a whole new furnace. Jace was honest about the real issue and explained each step as he fixed it.

Our heat pump wasn't cooling on a really hot day. We reached out to several companies that provide emergency services, but most were fully booked for days. Harmony Heating & Air Conditioning sent Shawn to our house in less than an hour. He quickly diagnosed the issue, found the necessary part, and returned the next day to fix it. Shawn kept us updated on his arrival time, and our AC was running smoothly again in under 24 hours during a heatwave. We couldn't be more pleased! Harmony Heating & Air Conditioning has definitely earned our trust.

My spouse and I had an extremely positive encounter during our at-home assessment for a new furnace and central air system. The quote was competitive with those from two other reputable family-owned HVAC businesses in Needham. However, our choice to proceed with Harmony Heating & Air Conditioning was a straightforward one. This was due to the superior quality units specified in the quote and the knowledge and professionalism of their representative, Shawn. His honesty and integrity were evident, and his communication skills and sincere concern in addressing our situation were greatly appreciated. *** Edit / Update *** The Harmony Heating & Air Conditioning team did an outstanding job installing the new furnace and AC units, even in 98-degree heat. Shawn arrived with bottles of refreshing drinks for the crew. They worked together seamlessly. Everything is flawless. I would enthusiastically recommend Harmony Heating & Air Conditioning to anyone considering a new furnace and/or AC unit.

The service I received for my furnace repair was very professional, from the initial cost estimate to the team that worked on replacing the ductwork under my mobile home. They even sent me pictures of the completed work via email. The owner, Clayton, personally inspected everything and took the time to discuss the job with me. This company truly stands out for its professionalism in heating and cooling services. I had previously dealt with a few other companies that lacked knowledge, were not prompt with appointments, and did not do the job right with improper installations. I’m so glad I chose this company instead! They are definitely a trusted and knowledgeable option for furnace needs. I'm a very satisfied customer, and their work is guaranteed.

I needed a full AC system replacement in my home, including a new central air unit, furnace, humidifier, and hot water heater. I reached out to Harmony Heating & Air Conditioning, and Jace came by to explain the whole process in simple terms. He let me know exactly what to expect and scheduled the installation for Monday at 8am. Right on time, the crew arrived, removed all the old equipment, took it away, and installed everything new. Jace even checked in during the installation to make sure everything was going smoothly. The team was very professional, neat, and organized, and the total cost was even better than I thought it would be. When I had some questions about the new AC system, I gave Jace a call, and he came back to answer everything clearly. The service was excellent from start to finish. I would highly recommend them for any AC repair or replacement needs.

Clayton from this furnace repair company provided expert consultation on our complete home overhaul and extension. It was truly enjoyable to collaborate with him. He supported us in various aspects such as energy modeling, duct design, specifying a system, and quality control for our main contractor's work. Other furnace repair service providers, including our main contractor, dismissed the idea of installing an air source heat pump. However, Clayton understood our vision and played a crucial role in making our electric home come to life. If you're considering installing a heat pump, you should definitely consider working with this furnace repair company. They come highly recommended.

i had heater repair work done at my home. the quality and speed of the job were both excellent. the team installed the wiring and drainage lines for the heater just where i asked, and everything looks neat. william, the technician, did really clean work and ran all the wiring through the ceiling. after finishing, they stayed to show me how to use the heater controls, which was super helpful. overall, i'm very happy with the service and would use them again.

I'd like to express my gratitude to the team and technicians at this fantastic heater repair service. I've been a loyal customer for over a decade and can't praise their services enough. Special thanks to Jace for his unwavering support and expert advice. He took the time to detail all the services and equipment they offer. This is a company I'd readily suggest to anyone looking for stellar heater repair services. They take pride in their work and consistently deliver top-notch service. You can't make a mistake choosing them for your heater or air conditioning needs. They're simply the best in the business. An undeniable 5-star service.

I reached out to several heating companies, and Harmony Heating & Air Conditioning was the only one that responded quickly with an estimate to replace my furnace. They gave me a fair quote for a top-quality furnace and installation. Although I received a higher quote from another company for a lesser furnace, I decided to go with Harmony Heating & Air Conditioning. Within a short time, my furnace was replaced with a very professional installation. I highly recommend anyone looking for home heating services to consider them!

Furnace Repair: We became homeowners in 2013 and just recently made the decision to replace our outdated furnace and air conditioning unit. We requested quotes from three different service providers. The most affordable and superior offer was from Harmony Heating & Air Conditioning. Clayton, the representative who visited our property, was punctual, amicable, and did an excellent job of explaining our most suitable options. He displayed an impressive level of knowledge and didn't exert any undue pressure. Once we decided to proceed, the financing and payment process was straightforward. Installation was scheduled exactly one week after we made our purchase. A team of two technicians, Oliver and William, successfully installed our system over two days. The first day was spent removing the old units and installing both the furnace and air conditioner. By the end of day one, the AC was up and running, keeping our house cool during the remainder of the installation. The furnace was fully operational by the end of the second day. Oliver and William were relaxed, helpful, clear in their explanations, and neat. They were genuinely pleasant and easy-going guys! The available financing option (with 32 monthly payments and no interest) was truly beneficial. We chose Harmony Heating & Air Conditioning because of their commendable reputation and competitive pricing. We wouldn't hesitate to recommend them for all your furnace repair needs!

I hired Harmony Heating & Air Conditioning to install a new high-efficiency furnace at my home. The team was very professional and knowledgeable about what I needed. They completed the entire job in less time than I anticipated. They even had to run new ductwork to ensure proper ventilation, and they did an excellent job. The crew was friendly and left everything clean before they departed. Their prices were competitive with other reputable companies in Needham. I highly recommend Shawn and the team, and I will definitely choose them again if I need furnace services in the future. 5 stars!!!!!

I highly recommend Harmony Heating & Air Conditioning! The day before a big snowstorm in Needham, our heater broke down. I tried calling a few other places, but they couldn’t help for at least a week. When I called Harmony Heating & Air Conditioning, Shawn arrived in just 15 minutes and quickly fixed our heater by replacing the ignition. He was friendly and got everything working again fast. Don’t waste your time with anyone else—these folks really keep your home warm when it matters most. I’ll always call them first for any heater repair or heating issues!

i can't say enough great things about the ac repair service! clayton and jace did an amazing job at our home. it was a two day job and they were on time and friendly both days. the entire team, from the office staff to the technicians, was professional, knowledgeable, and very patient with me. finding out you need a brand new hvac system right after buying your first home isn't fun, but they understood all my questions and concerns. we had a full install of a new outdoor ac unit, furnace, and a new hot water heater, and everything turned out perfect! i highly recommend this ac repair service in needham and will definitely be a customer for life!

William and Clayton arrived promptly and installed our 19.1 SEER efficient heat pump along with three mini-split units in the same week. We are grateful for your excellent service and for sourcing the extra parts we required! Your honesty and dedication to quality are truly valued! We had another fantastic experience that saved us a significant amount compared to what a larger HVAC provider quoted. They tried to pressure us into replacing our system with false claims. William and Clayton utilized their advanced testing equipment to verify that our heat exchanger is in perfect condition, and confirmed that the oxygen and carbon monoxide levels in the exhaust are correct, with no airflow issues when the blower fan operates.

We observed Oliver, a Harmony Heating & Air Conditioning technician, do something truly remarkable for a service professional. We'd contacted Harmony Heating & Air Conditioning about our broken-down furnace that needed a replacement. Upon his arrival, Oliver investigated the situation and presented us with two potential solutions - we could either replace the blower motor and possibly the gasket too, or we could opt to purchase an entirely new system. The cost of replacing the motor was only a fraction of the price of a new furnace. We chose to replace the blower motor and, thankfully, Oliver was able to reuse the existing gasket. Harmony Heating & Air Conditioning has really raised the standard for customer service. They genuinely put themselves in the customer's position and communicate accordingly. We're grateful for their excellent service.

I called after hours and left a voicemail about my air conditioning not working. Shawn got back to me quickly by text, letting me know he received my message and asking for more details. He was clear about how soon he could come out—just 1-2 days—which turned out to be accurate. When Shawn arrived, he explained to my wife exactly what was wrong with the AC system. He showed us that the unit had overheated because some parts were dirty and the safety switch had tripped to protect the motor. Shawn not only fixed the problem but also took the time to teach us how to clean the components to help prevent future breakdowns. Now our home in Needham is cool and comfortable again! I really appreciate the prompt and helpful service.