Reviews of local pros in Needham, Massachusetts

4.8 based on 1080 reviews Back to the listing
    5

    They provided excellent service at a fair price.

    5

    They treated my home with respect and care.

    1

    These were the most unprofessional con artists I have ever come across.
    They quoted me one price and quadrupled it when they came to my house.
    I specifically asked them to make sure one area was clean and they completely ignored it.
    When I called them back they said they never even knew who I was they never came to my house etc.
    These are just some young men I wouldn't even call them men who are out to steal your money.
    Nickel and diming for everything.
    My old carpet cleaner retired and he did an amazing job for a very reasonable price.
    These conmen have no integrity no ethics and will charge you close to $700 for something that should have been less than $ 100.
    It was disgraceful for them to not even be customer friendly when I told them that they promised to clean an area that they didn't, by saying to me " I don't know who you are I never came to your house"
    I called the Better Business bureau and I'm hoping that these con men get stopped.

    5

    I had a great experience with Magic Steamers. Their team was efficient and friendly, and my carpets are now spotless. The cost was fair, and I appreciate the excellent service. I'll definitely use Magic Steamers for future carpet cleaning needs.

    5

    Exceptional carpet cleaning service! They thoroughly cleaned and restored our carpets, removing even the toughest stains. The team was professional and friendly, and the results were outstanding. We were delighted with the freshness and cleanliness of our carpets. Highly recommend their services.

    1

    I was told on the phone the cost of the cleaning was 95$ however when the young man arrived he said there’s 3 different options, I went with the steam/shampoo cleaning obviously because that’s why I called them originally, which was 330$. I figured it was alright but then he literally spent 15 minutes cleaning my giant sectional couch and then left saying the stains would come out when the couch dried. They did not. I contacted another carpet cleaning company who said I had gotten scammed and that based on the size of my couch it is a 2-3 hour job. I’ll attach a photo of what the couch looks like now. DO NOT USE THIS COMPANY!
    ******
    Response to owner.
    The job was booked under the name Charles. I tried calling this morning and the phone went to voicemail.

    5

    Magic Steamers did an outstanding job on my carpets! The team arrived on time, was extremely courteous, and worked with great attention to detail. They removed stains I thought would never come out, and the whole house smells fresh and clean. The service was quick, affordable, and high quality. I’m very satisfied and will definitely use them again! Highly recommended.

    5

    They moved fast and did a great job. Very professional. Would definitely recommend.

    5

    Came on time, very professional, and a pleasure to work with.

    5

    The technician Jean and his helper did a great job cleaning my outside vent. Once I called for service they were at my house the next day! Very professional, prompt, friendly and polite!

    5

    Great service

    5

    Great experience!

    5

    Quick and easy to book. Friendly workers and excellent service! Plus, they all spoke English! A major plus! They spoke other languages, too, but that’s fine with me. I was mainly concerned with communication and quality of work, which were both excellent! So, five stars!

    5

    This company is great! They are punctual, kind and move about your house so quietly you’d hardly know they were there! Our house always feels so fresh and smells so good and looks spotless when they leave! I would recommend them to friends and family!

    5

    Amazing experience with Maidpro, really great people and clients to work with! Great environment and great energy! Hard working individuals as well.

    5

    Great experience! Always on time and leave my home feeling so fresh.

    5

    "PRO" pretty much says it. Michael and Monique are professionals, as business owners and service providers. They really do have a 49-point checklist! Very impressive. (And a great accent from Down Under.)

    5

    Had a great experience with MaidPro. I had my condo cleaned in preparation for a new tenant and the staff did a great job with cleaning every corner of the place. I would highly recommend.

    5

    Monique and her team do a wonderful job. It’s so easy communicating with them. More importantly they never leave without having you walk through to be sure everything is as you like it.

    5

    We just moved in to our new rental and discovered it hadn't been properly cleaned before our arrival. With the movers coming the next morning, we needed everything cleaned ASAP. Michael responded right away with availability, and they were here ~2 hours later. They stayed for hours, cleaning our new place from top to bottom. Couldn't be happier!!

    5

    Mike and Monique are the best. We use them to clean our office space and they are great to work with. Good communication, on time, thorough work. I'd recommend using them if you are thinking about it!