HVAC reviews in Newton, Massachusetts

i came home one winter night to find my furnace not working, and with the cold in newton, i was worried i wouldn’t get help quickly. i reached out to several furnace repair companies, but most couldn’t come out soon. when i called, they said their technician was off the clock but would check if he could still help since i live a bit outside of town. to my surprise, zachary showed up within an hour, figured out the problem with my furnace, and even though it was his day off the next day, he came back early in the morning with the needed part and got everything running before it got really cold at night. his extra effort really meant a lot to me, and i’ll definitely use them again for any furnace repairs in the future.

I needed a full heater system replacement, including the furnace and water heater. I got three quotes from different heater repair companies, all for Rheem equipment. Out of all of them, this company gave me the best price, and their quote process was really simple and easy to understand. I never felt rushed or pressured, and Roger answered all my questions patiently. That made my decision to choose them really easy. The installation went smoothly, with no problems and everything finished right on schedule. Roger even checked in with me afterwards to make sure my new heating system was working well. I’m very satisfied with my new setup and would definitely recommend this company to anyone looking for heater repair or installation, especially in Massachusetts where reliable heat is so important.

We hired Unified HVAC Service to install our heating and AC system. The team did an excellent job—quick, thorough, and the price was very reasonable. We also used their service to keep our HVAC system running smoothly. Roger, the technician, came out to check the furnace before winter and returned in the spring to look over the AC. He went above and beyond, making sure the AC unit was spotless. I highly recommend this company for anyone needing honest advice and fair pricing for AC repair or installation.

The team that worked on our HVAC systems is fantastic! We've relied on them for both of our homes in Newton, which have a mix of old and newer construction. Our heating and cooling setup is pretty complex, with several furnaces and air conditioners. They've done a great job repairing older units and installing new HVAC equipment when needed. They also give helpful advice to keep everything running smoothly and efficiently. Everyone we've dealt with, including Camden, Zachary, Roger, and the rest of the crew, has been professional, knowledgeable, and friendly. It’s reassuring to know we can count on them to do excellent work and stand behind their services!

i recently needed heater repair after having some trouble with my heat pump, and the team that came out was really understanding about my situation. i let them know that i was in bed due to being an amputee, and both my son and i appreciated how respectful and considerate they were. my bedroom door faces the hallway, so i could see roger and the other technician working, going up and down the ladder as they handled the installation. whenever i had questions about the heater or the repair process, they answered right away and explained everything in simple terms. they also showed my son how to take care of the system to avoid the same issues i'd had before. the whole job, including installing the new system and neatly covering up some old exposed wires, took about four and a half to five hours. i was really impressed by how knowledgeable and polite they were, and if i could give them a score higher than 10, i definitely would. great job, very professional!

I’d give even more stars if I could! Roger installed my new AC unit this morning, and he’s the most knowledgeable and helpful HVAC technician I’ve ever met. He was patient with all my questions and explained the process as he worked, which I really appreciated. The whole team is great and truly cares about their customers, making sure everything goes smoothly from start to finish. I’m definitely signing up for their annual maintenance plan to keep my AC running well. Also, the person who answered the phone was super friendly and got me scheduled really fast. You’ll be glad you called for your AC repair and installation needs!

When my heater kept shutting off and needed to be restarted several times a day, I called for heater repair help on one of the coldest days. Even though many people needed emergency service, they were able to send someone out the next day, which I appreciated. Camden came by and quickly found and fixed the issue that two other HVAC companies had missed before. Camden really listened when I explained what was going on and figured out it was an electronic problem, not just a filter issue. I’m very happy with the service and will definitely call them again for any heater repairs.

About a month ago, our ac stopped working and we couldn’t figure out how to get it running again. we had camden come out to check it. he could have done a full repair and charged us a lot more, but instead he gave us the option to just get it running again for a fair price. later, when our ac started blowing warm air, i called back and got connected with camden again, since he had helped before. he explained what the problem might be and even told me how to try a simple fix myself. he sent me pictures so i could see what to look for. i was able to fix the ac in just a few minutes, and i wasn’t charged anything for the help over the phone. i really recommend unified hvac service for anyone needing honest and helpful ac repair.

I called to get a quote for AC repair and Zachary showed up the same day, which was really convenient. From the very beginning to the end, the whole experience was smooth and stress-free. I have a bit of a mechanical background, and Zachary took the time to explain everything clearly, making sure I understood what kind of cooling system would work best for my home. Zachary and his team replaced my old AC unit, installed a new furnace, put in a tankless water heater, and even set up a water softener. Any questions I had were answered quickly and in detail. After the installation, I asked for an extra line to be added to the water heater, and Zachary took care of it at no extra cost and with no hassle. The price was much better compared to some of the bigger companies around, and the quality of the work was excellent. I would definitely recommend their AC repair and installation services to anyone looking for reliable and friendly help.

I had a great experience getting my furnace exhaust chimney cap replaced on a very steep, high roof. Roger handled everything smoothly and made sure the new cap was installed properly to keep out birds and prevent nests and clogs. The team was professional and took care of the job safely. Their furnace repair service was reliable, and I was happy with the result. I would recommend their furnace repair work to others.

Camden was fantastic. From the first visit to give us a quote all the way through the heater repair and installation, everything was handled carefully and professionally. We had a few other companies look at our heater before, but no one was as detailed as Unified HVAC Service. They really listened to what we needed and answered all of our questions. The installation crew was also great—very polite, worked quickly, and kept everything tidy, leaving our home in excellent shape. They made sure we understood how to use the new heating system and are always easy to reach if we have more questions. I feel confident that our new heater is top quality and will keep us warm while helping us use our old furnace less. I definitely recommend them for heater repair or installation.

I needed quick furnace repair, so I called for service and was impressed with how fast and responsive their customer support was. They were able to book me for an appointment the very next day, which was a huge relief. When I called another local company, they couldn’t fit me in for two more days, so I decided to stick with this company. Before arriving at my home in Newton, two technicians—Zachary and Camden—gave me a call to let me know they were on their way. They arrived right on time, were friendly, and clearly knew a lot about furnace repair and heating systems. One of my furnaces needed a coolant top-up, while the other just needed some routine maintenance. They also replaced two old thermostats for me, recommending good options without pushing the most expensive models. After finishing the work, they made sure both furnaces were running smoothly, and they took the time to explain some helpful tips for ongoing maintenance and when I might want to consider future replacements. The pricing for labor, parts, and time was very fair. I’m very happy with the service and plan to use them for any future furnace repairs or maintenance in Newton. If you need reliable furnace repair, I highly recommend giving them a call!

I’m very pleased to share my experience with this heater repair company in Newton. We have a large home with over 4,000 square feet, and our heating system was just not keeping up during the colder months. We tried reaching out to several contractors, but many didn’t want to take on such a complex project. Even the original installers weren’t interested in helping us upgrade our system. One contractor even suggested we just add more insulation and curtains, but with so many windows, that would have been expensive and would have blocked our beautiful view. Eventually, I found this company and scheduled a visit. Roger came out and spent a lot of time carefully looking over our current heating setup and asking questions about our needs. He worked closely with his team to design a custom solution just for our home. In the end, they installed two advanced heat pump systems and integrated them with our existing air handlers. The installation was tricky and required special parts, plus extra electrical work, but they handled everything professionally. Because our home is also a vacation rental, it’s very important that everything works perfectly for our guests. The team always responded quickly, even on weekends, whenever we needed adjustments or had questions. Roger and his team made several trips out to Newton to make sure every detail was perfect and the systems were running smoothly. Camden, who manages the office, was always easy to reach and even provided a direct number for urgent questions. I can’t say enough good things about their service and dedication. If you need heater repair or an upgraded heating system in Newton, I highly recommend this company. Their expertise and customer care are truly impressive!

I'm not usually one to write reviews, but when my furnace stopped working, I needed help fast and wasn’t sure who to call for repairs. I ended up choosing this company, and I’m so glad I did! They responded quickly, offered excellent customer service, and the price was very reasonable. Roger was the technician who came out—he was friendly, explained everything clearly, and took the time to answer all my questions about what was wrong with the furnace and how he was fixing it. I would definitely recommend this company to both my family and friends. If my furnace ever needs repairs again, I’ll be calling them for sure!

When our furnace stopped blowing warm air on a cold morning in Newton, we reached out to Unified HVAC Service early in the day. Within minutes, Camden got back to us and was extremely professional and kind. Even though it was a busy day, he made time to come out that afternoon, which was a huge help since we needed the house to stay warm for my husband, who just started chemotherapy and is very sensitive to the cold. Camden quickly diagnosed the problem with our AC and heating system and fixed it right away. He made sure our home was warm and comfortable before he left. The care and attention he gave really made a stressful situation much easier for us. We are so grateful for the quick response and expert service. Our home has never felt more comfortable.

Unified HVAC Service went above and beyond with my furnace repair from start to finish. When I called about my furnace not working properly, they were very responsive and managed to fit me into their busy schedule quickly. Roger, the technician who came out, was extremely knowledgeable and took the time to explain everything about the repair and maintenance my system needed. The service was thorough, friendly, and professional. I felt that the pricing was fair, and they didn’t try to sell me anything extra or add unnecessary charges. I really appreciated how respectful and honest they were. I will definitely use their furnace repair services again and highly recommend them to anyone needing reliable HVAC help.

Camden at this HVAC company in Newton is very knowledgeable and experienced. I had my old heating and cooling system replaced with ducted mini-splits, and the comfort in my home is so much better now. When there was a small issue with one of the compressors, Camden responded quickly and made sure it was replaced right away, showing great customer service. The whole crew was clean, professional, and did a fantastic job. They were careful to keep the work areas tidy, even wearing booties inside to protect our floors. I highly recommend this company if you need HVAC work done—they made the whole process easy and we are very satisfied with the results.

We have been using this company for regular AC service for many years. Every time, they are professional and quick to respond. When our old AC unit needed to be replaced, we got quotes from a few different places, and this company gave us several good options that fit our budget. The installation was smooth and the team was very knowledgeable, taking the time to explain everything to us. Recently, our AC system started having issues with refrigerant pressure and wasn’t cooling as well. We called them again, and they explained all the new AC technology and helped us choose the best system for our home. The new AC is much more energy efficient and easy to use. Camden and the team made sure to explain how to use the new thermostat and went over all the features. They were patient, friendly, and made sure we felt comfortable with everything. We’re very happy with the service and would definitely recommend them for anyone needing AC repair or replacement in MA.

when it came time for a new ac unit and furnace in our home in newton, roger was the lead installer and made the whole process so easy. from the first day he arrived, roger kept us updated on every step, answered all our questions, and made sure everything was done just right. he was friendly, reliable, and really cared about doing a great job. the attention to detail was impressive—from the way he set up the wiring to the neat soldered joints and custom metal work for our ducts, everything looked and worked perfectly. it's clear that roger is an expert in ac repair and installation, and you can really trust his work. i highly recommend this company for anyone needing ac repair or a new system in newton!

We recently had Unified HVAC Service install a high-efficiency boiler system in our home. We got estimates from three different HVAC companies in Newton, and this company truly stood out from the rest. Zachary visited our home several times to thoroughly assess what heating solution would work best for us. He even brought Roger, who specializes in hot water installations, to help figure out how we could set up two separate heating zones—one for our main living area and another for the rest of the house. Zachary carefully explained the pros and cons of three different options, making sure we understood everything and helping us feel comfortable with our final choice. By the end of the process, we felt confident we were getting the system that truly fit our needs, not just something they wanted to sell. The installation went smoothly, and the team was respectful of our space, leaving everything tidy when they finished. If you're in Newton and need help with heating or cooling, I highly recommend this company for their expertise and attention to detail.

After reaching out to several local companies in Newton to get quotes for replacing our old furnace, we decided to go with a team highly recommended by a friend. We were also impressed by the great reviews for the American Standard furnaces they offer. The installation was completed quickly in just one day, with a follow-up visit the next day for some adjustments. Everyone we interacted with, including Zachary, was friendly and professional throughout the process. Our new furnace runs much quieter than our previous system, and we are very happy with how everything turned out. Looking forward to seeing how it performs when the colder weather arrives in MA.