HVAC reviews in Newton, Massachusetts

4.8 based on 443 reviews Back to the listing
    4

    troy from champion heating & air conditioning was the technician who helped us with our heater repair in newton. he spoke honestly about what was wrong and explained the different options we had to fix it. before finding this company, we tried two other places about a problem with our heating system, but they both said it would be very expensive and didn’t give us good choices or fair prices. we also tried using a worry-free service from our energy supplier, hoping it would cover everything, but they only did a quick check and told us to find another specialist to actually repair the heater. after that, we decided to end the worry-free service. we got back in touch with troy, and he clearly explained all our options and what might happen with each one, without pushing us to pick the most expensive choice. thanks to the information he shared, we chose a long-term solution that fit our comfort and budget. he explained the repair plan and finished the work right on schedule. i would definitely call this company again because they are honest, straightforward, and really try to work within your budget to fix heating problems.

    5

    We had a great experience with Champion Heating & Air Conditioning! Troy and the team replaced our furnace as promised, finishing the heater repair right on schedule and within our budget. Everyone was friendly and worked carefully, making sure everything was neat and professional. It’s hard to find companies you can count on, but we truly trust and highly recommend them for any heater repair or HVAC service you need!

    5

    We had a great experience with our HVAC service in Newton. When the blower on our furnace stopped working, we called for help and Troy arrived at our home within 30 minutes. Troy was friendly and really knew what he was doing. He explained everything clearly after fixing the problem. Since our furnace and AC are older, we also asked Troy about replacement options. He said he would send us an estimate with three different choices and took the time to explain each one. We were very pleased with Troy’s service, and the cost of the repair was better than we expected. This was our first time needing HVAC help since moving in, and we will definitely call again when we need service!

    5

    i reached out to champion heating & air conditioning for help with my ac repair after getting some really expensive quotes from other places. troy gave me the best estimate by far, much lower than the big companies that just seemed interested in making money. troy and his team did excellent work—they showed up right on time to install my new ac unit, and then came back quickly to remove my old system. anytime i had questions, troy was easy to reach and always helpful. it was clear right away that i wanted to work with him. this company really cares about getting you cool fast, and they don't make you wait forever for an appointment like some others. i highly recommend their ac repair services.

    5

    I tried fixing my furnace problems on my own, but finally decided to call Champion Heating & Air Conditioning. Troy came out to my place in Newton and was very respectful and helpful. He quickly got my furnace running again and even cleaned the central air system. Troy went above and beyond what I expected for the repair. The pricing was also very reasonable. I'm glad I made the call and would recommend them to anyone looking for quality HVAC service at a good price.

    5

    We recently had our furnace replaced and were really impressed with the customer service from the whole team. Troy, who did the installation, took the time to explain how the new system works and was very friendly and knowledgeable. Another technician also came to check things out, and he was great too. It’s clear that the management has put together a team of people who care about their work and treat customers well. We felt truly taken care of!

    4

    I highly recommend Champion Heating & Air Conditioning to anyone in need of dependable furnace repair services. Troy is very professional and one of the nicest people you'll meet. He can quickly and efficiently diagnose and fix any issue. They treat your furnace as if it were their own. They also installed a furnace for my son a few years ago, and it's still running perfectly, just like it did on the day it was installed. I will certainly be recommending Champion Heating & Air Conditioning to all my clients and friends. You truly get the best of the best with them.

    5

    troy, your installer, recently worked on our furnace repair and did an outstanding job. his work ethic, positive attitude, and attention to every detail really stood out. he put in a lot of effort and showed great leadership throughout the process. the estimator, who came out to give us a quote, was the main reason we chose champion heating & air conditioning. he was friendly, professional, and explained everything clearly. another estimator i spoke with over the phone was also very helpful, patient, and knowledgeable about all of our questions regarding the furnace installation. he even stopped by after the job to make sure everything was working right, including helping us with a small electrical issue in the kitchen. we truly appreciate the hard work and dedication from everyone involved.

    5

    Troy came out to my house to work on my Fujitsu heat pump. In under an hour, he cleaned the indoor unit thoroughly, applied a mold-resistant spray to the ducts, vents, and fan blades, and checked the outdoor coils. Troy was very friendly, positive, and really knows his stuff when it comes to fixing and maintaining heat pumps. He also took the time to show me how to use the remote to get the best performance in both heating and cooling. I highly recommend Champion Heating & Air Conditioning for any heat pump service needs.

    4

    I had a really positive experience with this AC repair company. When I was looking for quotes to replace my furnace and air conditioning system, most other companies just wanted to swap in a new unit similar to what I already had. But Troy from this team actually took the time to look at my home's needs and figured out that my old system was too big for the space. Instead of overselling me, they recommended and installed the right-sized unit, which ended up saving me money. Later on, I called them again when I had some trouble with my air conditioner and another system after some siding work caused issues. Troy showed up right on time and fixed both problems in under an hour, even though the issues were caused by the siding contractors. They were fair with their pricing, worked quickly, and were very friendly throughout the process. I highly recommend them if you need any AC or HVAC repairs done!

    5

    I highly recommend Champion Heating & Air Conditioning for heater repair and related services. They are honest, reliable, and their prices are much better than others. All the installers did a great job when I needed to replace my entire furnace, and now I’m enjoying my new tankless water heater at a great price compared to other places that were charging too much. Troy helped me out big time. When city utilities told me there was a leak at my house, Troy went above and beyond—he went over, shut my water off, and found the issue while I was out of town. He really made things less stressful for me. You all are awesome!

    5

    Troy came out to my home to check on my AC system. I was getting ready to move and needed help resetting my NEST thermostat. The next day, I had a small issue with the thermostat, but the office called to follow up on the service, which I really appreciated. When I mentioned the thermostat problem, they quickly reached out to Troy. He FaceTimed me right away and walked me step-by-step through the setup, fixing the issue fast. Troy was very knowledgeable, patient, and professional. He really went the extra mile to make sure everything worked perfectly. I highly recommend Troy for any AC repair or service needs!

    5

    Champion Heating & Air Conditioning recently fixed my furnace, and I couldn’t be happier. After diagnosing the problem, Troy explained my options for repair and replacement without any pressure. I was given a few good choices and plenty of time to decide. Once I chose to replace the whole furnace system, a crew showed up right on time and got the heat running quickly and smoothly. They were professional, careful, and made sure everything was clean before leaving. Throughout the process, Troy and the team were respectful, friendly, and explained everything clearly. All the timelines and estimates were accurate, and the service was focused on making sure I was comfortable and informed. I’m really impressed with their up-to-date knowledge and customer care. Honestly, they deserve more than five stars—if you need furnace repair, this is the company to call!

    5

    On one of the hottest days in Newton, my air conditioning stopped working. I called Troy for help, and he quickly helped me figure out the problem over the phone. We met at his shop so I could pick up the part I needed to fix my HVAC system. Even after moving to a new place in Newton, I recently had another issue with my air conditioner during a hot weekend. I reached out to Troy again, and he was just as helpful as before. We talked about what might be wrong, and I bought a replacement part from him. Thanks to Troy’s guidance, I was able to repair my AC and cool down my home fast. The service was friendly, knowledgeable, and very convenient—highly recommend for anyone in Newton needing HVAC help!

    4

    After our furnace stopped working, we got a few estimates from different companies. We ended up choosing this team because their quote was fair and Troy took the time to really understand our heating system. He asked about things like how many vents we had and whether we noticed any rooms that were colder than others, which no one else bothered to do. The warranty they offer is excellent too, covering both parts and labor for a long time. Once we agreed to move forward, they scheduled us quickly. The crew removed our old furnace and installed the new one much faster than I expected. They were all polite and professional, explained how the new system works, and made sure to clean up everything before they left. Since the new furnace was installed, our home has been warmer and every room stays at a consistent temperature, which we’ve never had before. We are so happy we went with this system and would absolutely recommend this company for anyone needing furnace repair or replacement!

    5

    We had an excellent experience with Champion Heating & Air Conditioning. They provided us with an estimate for a new central air conditioning system and handled the installation smoothly. When we experienced some issues with the AC during a stretch of really hot weather in Newton, we called and got a friendly response right away. The team scheduled us for a quick appointment, and Troy arrived promptly the next day. He checked out our system, identified a small issue, and fixed it at no extra cost. Every visit, the technician was professional, polite, and really knew their stuff about HVAC systems. We highly recommend their services to anyone needing heating and air conditioning help.

    5

    i had Champion Heating & Air Conditioning come out to my place in Newton to check on my ac system. a friend in sales recommended them, so i went ahead and scheduled an appointment. troy, the technician, was very professional and took the time to inspect my ac thoroughly before letting me know everything was in good working order. even though i had a couple of small issues the next week—like my smart thermostat not being reset and the air filter being left out a bit—troy was quick to help me over the phone and walked me through getting the thermostat set up again. he also sent me the pictures he took during the visit and even cleared out some leaves from around the unit. overall, i’m really happy with the service and will definitely use them again for any ac repair or maintenance needs.

    5

    I noticed a knocking sound coming from our AC unit, kind of like a tennis shoe tumbling in the dryer, though it wasn't very loud and only happened now and then. Just to be safe, I decided to call for an AC repair technician to check it out before it turned into a bigger issue. Troy came out to my place in Newton and was very professional and friendly. He took a good look at the unit and made sure everything was working as it should. I had to rearrange my afternoon schedule, but it was worth it for the peace of mind. Everything turned out well, and I really appreciate the excellent service and hard work. Highly recommend for anyone in Newton needing AC repair!

    5

    About two years ago, Champion Heating & Air Conditioning installed our heater. Last winter, it worked better than our old system, but this year we started noticing some issues. A technician came out and checked the heater, but within a week, the problems returned. We called again, and this time Troy came to help. He could tell something still wasn't right, so he said he would talk with the company to see if there was anything else he could do. Troy came back a few days later, took a look in the attic, and quickly found the root of the heater problem! He really went above and beyond, making sure everything was fixed properly instead of just doing a quick check and leaving. Now, the heater is working much better, and we feel confident it will keep our home warm here in Newton.

    5

    After we bought our house in Newton, we had issues with our AC not cooling properly. We reached out to a few companies for help. Most of them said we needed to replace both air conditioning units right away and gave us expensive quotes. But when Troy from Champion Heating & Air Conditioning came, he took the time to really check out our system. He tested the units, added some refrigerant, and put new caps on the lines. Thanks to his honest work, our AC kept running well for several more years before it finally needed replacement. When it was time to get new units, we knew exactly who to call. We've relied on this company for AC repair and maintenance for over a decade, and they always do a great job. I recommend them to anyone in Newton looking for reliable, trustworthy AC service.

    5

    i've relied on this company for ac repair and related hvac work for a long time. one night, when our air conditioning stopped working during a tough storm, we called several places but they were the only ones who came out right away to help. when it was time to replace our old ac unit, we compared bids and they gave us the best price, plus the service was excellent. after moving to a new home that needed a full hvac upgrade, including switching heating systems, we trusted them again. we planned the big installation for the fall, but when our ac broke down in the middle of summer, troy and the team showed up fast, found the problem, and got it running while still sticking to our schedule and budget. when the time came, they ordered everything and finished the installation quickly. everyone was polite, careful with our house, and really went the extra mile. i'm so happy with the way troy and his team handle everything. we always recommend them to friends and family needing ac repair or hvac work.