HVAC reviews in Newton, Massachusetts

Roger called us back after hours to answer our questions about our thermostat and was willing to come out if we needed extra help. He was very friendly, patient, and really knew his stuff. Roger explained all the features of our new heat pump's thermostat in simple terms, which made things easy to understand. The AC installation was done perfectly, and now our home in Newton feels so comfortable. We're very happy with the new HVAC system and feel confident knowing there’s a reliable team ready to assist us with maintenance and any technical questions. This company truly delivers top-quality service and expertise!

My thermostat wouldn’t let me raise the temperature, only lower it, so i thought it might be a thermostat issue but wanted to be sure, especially since i have a home warranty. i called Unified HVAC Service and they responded quickly, coming out to my place in Newton the very next day. camden was very professional and friendly, making sure to check everything with the hvac system thoroughly. the visit went smoothly, and the technician even took a few minutes to chat with me and made sure i was comfortable with how everything worked. i highly recommend their service and will definitely call again for any heating and cooling needs, including regular system tune-ups.

After having a poor heater repair experience with another company years ago, I called this team in Newton and they fixed the issue right away. Later, they installed a new gas furnace system and a heat pump for my upstairs, both from Lennox. When gas prices went up, I had them put in a high efficiency heat pump that works with my gas system as a backup, instead of using electric emergency heat. This upgrade made my heating bills much lower and the house feels very comfortable. The system has only needed one repair since then. They also removed my old A/C unit after the new heat pump was put in, and set it up in my daughter’s mobile home for a fair price—it still works great. Camden and the rest of the crew are true professionals who make me feel at ease having them in my home. Their work is top quality, and they are always honest and reliable. This is the only HVAC company I trust, and I’ve recommended them to many friends who have also had great experiences. Recently, I thought about getting a new humidifier installed. They came out quickly and explained everything. Camden was upfront and said that, for the price and limited use, my current vaporizer was actually a better option. It’s clear they care more about helping customers than just making a sale. This family-run business stands out from the big corporate companies. I trust them completely for any heater repair or replacement needs.

Here’s your revised review, following all your requirements and focusing on furnace repair: --- Second review! I called early this morning for help with my furnace, and within a couple of hours, Camden showed up at my door. It’s always great to talk to someone friendly on the phone and then see Camden arrive so quickly to help. He found the issue with my furnace almost right away, went to pick up the needed part, and was back in less than half an hour. The repair took just minutes, and soon I heard my furnace working smoothly again! This company is outstanding—fast, reliable, and honest. Those are qualities you don’t always find with every furnace repair service. They’re definitely my first call whenever I have furnace trouble! Previously, I had another company tell me my furnace needed to be replaced for thousands of dollars, but when I called here for a second opinion, Camden figured out it was just a clogged pipe and a bad switch, which cost me less than a hundred dollars to fix. My furnace was back to working in no time and it’s been running great ever since. They saved me a lot of money and were knowledgeable, professional, and fair with their pricing. This is definitely my go-to company for heating repairs!

When my heater broke down in Newton and the temperatures started dropping, i reached out to my friends to find a trusted company for heater repair. after hearing great things, i called Unified HVAC Service. i had already done some research myself, so i felt confident in my choice after getting a couple of estimates. all my questions were answered, and everyone was very professional and friendly. within a few days, i had a new, much more energy efficient heater installed and my home was warm again. i noticed right away that my monthly energy bills went down. now, when others complain about high heating bills during the winter, mine are consistently lower than they used to be. when it was time for routine maintenance, roger explained that i was using the wrong filter, which made my system work harder. after switching to the right filter, my heater ran even better and more efficiently. i highly recommend them if you want reliable service and peace of mind with your heating system.

I've been using Unified HVAC Service in Newton for furnace repair and maintenance for a long time. Roger is always very knowledgeable and professional when he comes to check my furnace. He’s honest, always on schedule, and keeps his word. Recently, Zachary led the installation of my new high-efficiency furnace. He did a fantastic job—very professional and patient with all my questions. The installation spot in my home was tricky, but Zachary and Camden handled it without cutting any corners and made sure everything was set up perfectly. Now, my furnace runs quietly and uses much less energy than my old system. I highly recommend their furnace repair and installation services.

We had an excellent experience getting our HVAC system upgraded from evaporative cooling to central air conditioning. The team, led by Camden, replaced both of our old units, including the furnaces, and had everything installed and operating smoothly in just one day. Since then, our home has been much more comfortable, with reliable cooling throughout. Camden and his crew were very friendly, knowledgeable, and professional during the whole process. On top of that, their pricing was much more reasonable compared to other quotes we received. Highly recommend their HVAC services for anyone looking for quality work and great value!

I've been using this HVAC company in Newton for a long time, and every experience has been great. Over the years, I've had my furnace serviced and replaced by their team, and they even installed a whole-house ventilator system that helps with fresh air exchange. The technicians, especially Zachary, really know their HVAC systems. It's impressive to see how he double-checks everything, like measuring the current draw, making sure the natural gas pressure is right for the furnace, and verifying other key specs right against what the manufacturer recommends. As someone who enjoys understanding how things work, I appreciate the attention to detail. Thanks to their thorough work, I feel confident that my home will stay cozy all winter, which is important in Massachusetts. When spring comes around, I'll have them look over the air conditioning as well. Zachary also shared some interesting facts with me, like how the roll-out flame sensor is placed on the other side of the burner array from the ignitor to make sure the whole furnace lights up correctly, and how it works by detecting the ionization in the flame. I never knew that before! I like to give detailed feedback when a company does a good job. I noticed someone left a low review for them without any real details, but based on my own many positive experiences, I trust this HVAC team to keep my home comfortable all year round.

I had a fantastic experience with the furnace repair service in Newton and would definitely recommend them. I live in an older apartment complex where the heating system didn’t have individual thermostats, so I always had to adjust the temperature by turning the furnace on and off by hand. This made things a bit tricky, especially during the cold Massachusetts winters. For years, the building wouldn’t allow new thermostats since it would have required a lot of wiring work. Now, with wireless thermostat technology, it became possible and approved by the complex. I reached out to several furnace repair contractors for quotes, but some didn’t really know how to handle the job. Then I contacted this company after reading some great reviews. Camden, the technician, came to my apartment, quickly figured out what needed to be done, and explained everything clearly. He had done similar furnace upgrades in other old buildings, so he really knew his stuff. Camden finished the installation smoothly, and the results were even better than I expected. Now, adjusting my heat is super easy and the system works perfectly. I highly recommend this company for their expertise, professionalism, and great service.

Here’s your revised HVAC customer review, following all requirements: Update to previous review: Our regular HVAC maintenance was just completed for our two heating and cooling systems. As always, our technician, Camden, handled the inspection quickly and efficiently. Earlier, the team installed a high-efficiency 18 SEER variable speed air conditioning system to replace our old unit, and also put in a Mitsubishi ductless mini split system for the garage. The equipment works great, but what really makes this company stand out is their team. Camden, Zachary, and Roger are very skilled, friendly, and always explain everything clearly. We’ve relied on this HVAC company since moving to Newton, and we highly recommend them to anyone looking for reliable heating and cooling service.

Here’s your revised review, following all the requirements: I had an amazing experience with Unified HVAC Service when I needed help with my old furnace. I called and spoke with Camden, who was very friendly and set up a time for Zachary to come check out my furnace. Zachary arrived right on schedule and quickly figured out what I needed for a replacement. He even told me there was an unexpected opening the next morning and asked if I wanted my new furnace installed then. Since I had to be at work, he said it was no problem if I left a key—they would handle everything. When I got home that evening, my new furnace was already installed and running perfectly. I had also asked if it could be connected to my Nest thermostat, but later found out that my Nest wasn’t compatible. I called Camden again, and she arranged for Zachary to come back and help me remove the Nest and install the new thermostat. I was really impressed, because most companies might charge extra or say it’s the homeowner’s job, but they took care of it for me at no extra cost. With the weather being chilly and damp in Newton, I was so grateful to have heat again so quickly. The service from start to finish was outstanding, and I highly recommend them for any furnace repair or installation needs!

We had a new furnace installed by Unified HVAC Service and recently scheduled our annual heater maintenance and cleaning. The technician, Camden, arrived right on time, thoroughly cleaned and inspected our furnace, and quickly found a minor issue. He was very efficient, got the needed part, and returned the same day to fix it. It was a huge relief to have everything handled so fast, especially with the cold Newton winters. We also asked for a dryer vent cleaning during the same visit, and that was taken care of without any trouble. It's great knowing there's always someone friendly to answer the phone and help us whenever we have questions or need service. Reliable and organized service like this is hard to find these days. The technicians are always professional, knowledgeable, and take the time to explain any concerns we have. This time, Camden and Zachary helped us out, and they were both excellent. We're so glad to have found a dependable company for all our heater repair and maintenance needs!

I recently needed heater repair and was really impressed by the professionalism and skill of the team. From my first call, they delivered excellent service and made sure my heater issues were completely taken care of. Roger was very knowledgeable and took the time to explain each part of the repair process to me in simple terms. Their focus on detail and dedication to making sure I was satisfied really stood out. Now my home is warm and comfortable, and I don’t have to worry about my furnace at all. I highly recommend their heater repair services to anyone looking for reliable and friendly help. Their expertise and customer care make them the best choice for heating repairs in the area.

When our old heater started to have problems, I reached out for help. I spoke with Camden, and he quickly arranged for a technician to come out and take a look at our heating system. After the inspection, Camden got back to me with their honest assessment and explained that putting more money into our old heater would probably just be a temporary fix because of its age. I appreciated that he wasn’t pushy and helped me consider a few options for replacement. Camden provided clear details about different heater brands and helped us choose the best fit for our home, all at a fair price. He ordered the new unit and scheduled the installation right away. Roger, the lead technician, called before arriving on installation day. The whole team was skilled, friendly, and kept everything clean while they worked. By the end of the day, our new heater was up and running perfectly. Camden even stopped by during the installation to make sure everything was going smoothly, and both he and Roger answered all our questions with professionalism. We chose this company because our previous heating service didn’t respond, and we were so happy with how reliable and attentive this team was. It’s great to find such dependable heater repair and installation service, and we couldn’t be more satisfied with the results. If I could give more than five stars, I would!

I had a great experience with a heater repair technician named Troy. He was very professional and honest in his work. Unlike other companies we contacted, Troy took the time to explain everything in detail. He was friendly and offered reasonable prices. Some other technicians we had come to our home made us feel uneasy with their scare tactics just to charge us extra. In contrast, Troy suggested simple solutions for cleaning our vents, and we followed his advice. Now, our vents are spotless! He also assisted us with installing a smart thermostat and included that in the overall price for the new air handler installation, which was a nice bonus. It’s clear that he genuinely cares about his clients and isn’t there just to make a quick buck. Overall, I highly recommend his services for heater repairs.

We were really pleased with the time Troy spent with us before we decided on our furnace repair options. He listened carefully to what we needed for our heating system and provided very helpful and cost-effective suggestions. Troy and his team were professional and completed the work efficiently and on time. Our furnace looks great, and our family's comfort has improved significantly this season! They even went above and beyond without raising the cost and offered advice that was incredibly beneficial. The office staff was very helpful, and we received clear paperwork to simplify the process of claiming our energy efficiency rebates. A few weeks after the installation, we had a question, and one of the crew members came to our home the same day to help us. Troy has consistently encouraged us to reach out with any questions or concerns. We feel confident in the work that was done and believe we are valued as customers. Our monthly bills have decreased, and our whole family is excited about the comfort level. The pricing was fantastic.

i called champion heating & air conditioning for heater repair in newton. troy gave a clear and detailed estimate, which helped me understand what was needed. before the repair, he came by to double-check measurements and answered all my questions about the process. the team showed up right on time, were polite, and worked efficiently to fix my heater. they cleaned up everything after finishing and made sure to explain how the repaired system works. i'm really happy i chose this company for my heater repair.

From the initial interaction with Troy to the knowledgeable and friendly service he provided, my experience with Champion Heating & Air Conditioning was impressive. Troy was clear and informative, providing timely service on his first visit for my furnace repair. The job was completed proficiently and promptly. Troy was outstanding, explaining the repair process and how to use my newly repaired furnace. I highly recommend Champion Heating & Air Conditioning for any furnace repair needs. They are a breath of fresh air compared to previous companies I dealt with, who didn't seem to prioritize follow-up or customer service. I'm hopeful that I've finally found a reliable, family-owned business in Newton.

our first experience with champion heating & air conditioning showed us we made a great choice. troy quickly fixed a problem we had been having with our ac system, and there were no delays. the work was finished exactly when they said it would be. troy put in all the new parts, and everything went smoothly on the scheduled day and time. his experience and technical skills were clear. he was also very friendly and explained everything he did, answering all our questions. the thermostat replacement was handled especially well. we are very happy the job was done so fast and plan to use them for regular maintenance and any future issues. the staff was polite, helpful, and professional. we appreciate everyone who helped!

The team was awesome! They provided excellent customer service, had friendly attitudes, and even wore shoe covers inside while working on our AC. After a previous diagnostic from another company, we wanted a second opinion. Champion Heating & Air Conditioning responded quickly to my request, and when Troy and the crew arrived, they found that the earlier recommendation would have only solved part of our AC issue, which could have cost us more money. Not only did they take care of the main problem, but they also went out of their way to get new feet for our outdoor unit. Our air conditioning is running perfectly now!

When my heat pump needed repairs in Newton, I called for help and was very pleased with the service I received. Troy came out and not only fixed my AC quickly, but also found and removed some old, used piping left behind by a previous installer, going above and beyond without me even asking. Later, when my rental property needed a new heat pump, I trusted them again. They installed the new unit fast and made sure everything was working perfectly. I would definitely recommend their AC repair and installation services to anyone in Newton.