HVAC reviews in Newton, Massachusetts
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Right on time. Excellent service. Fixed the heating system and reasonably priced.
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Andrey was professional, prompt, smart, thorough and exceedingly pleasant. We are likely switching our current HVAC company to Green Flow.
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Next day service, Good communication and fair pricing! They were in and out and we are fully back up and running with our thermostat.
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$600 charge to replace a $100 control board that takes 10 min to swap. You be the judge.
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In an industry that often fraught with contractors taking advantage of homeowners, Andrey was honest with his assessment and willing to install a product acquired elsewhere (most want that margin themselves), patiently answered my questions (I’m an engineer so like to understand what’s happening), and proactively offered practical maintenance suggestions.
He’s my go to for any future HVAC needs. -
Outstanding service! The technician was not only skilled but also very communicative, providing regular updates about their ETA. The service was incredibly fast, and they resolved the issue efficiently. Great experience overall—highly recommend for reliable and professional HVAC services!
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The text message communication does not line up to when the tech arrived. I received a text message within a few minutes of the predetermined time but then waited an hour and 15 mins for him to arrive. Overall the service was satisfactory.
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Great service - my air conditioning failed after hours on a Sunday. I could schedule the appointment online for Monday morning and the technician quickly diagnosed the problem and fixed it. Super helpful- will use them again!
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always available, easy to get a hold of, as a property manager I get lots no heat emergency, usually get to it same day or next day
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We used Andrey to replace the HVAC system. He was quick, efficient and knew what he was doing. I would surely recommend him.
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Our 26-year-old A/C unit was only blowing air, and two companies immediately pushed full replacements—both costly and high-pressure, with no real attempt to diagnose or repair. One even refused to leave and insisted no one would repair it. Then we found Green Flow. Andrey and his team were honest, professional, and focused on saving us money. They found the leak, custom-fit a copper pipe, made the repair, and recharged the system—all within two hours and at a fair price. So grateful we found them!
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My furnace stopped blowing out heat on a Saturday night during the winter and these guys came over in an hour! Andrey identified that a part had broken (high limit switch) that needed to be ordered. Fortunately for us, he was able to find a workaround solution that would still let my furnace work over the weekend. He came back a few days later after ordering the part and fixed everything. I was highly impressed by his professionalism, speed, and knowledge. Would definitely recommend them!
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I hired Green Flow for their quick availability. Don't buy if they say the plumber is in your area or the plumber is on his way. The plumber was a no show for the first day and late 2 hrs next day. The plumber opened the boiler door and found that the heat exchanger and exhaust pipe needed cleaning.
Since the plumber (likely a subcontractor) had his truck in shop, he was gone for 2 hours ( 2pm-4pm) to purchase a brush and assembled a new shop vac upon arrival. He worked less than 2 hours (4:15 to 5:50pm) yet the bill from the office was $620 with no itemization. I am not happy with the overcharge with no estimate or hourly charge informed ahead when the diagnosis and the scope of the work was determined already.
Mostly improtantly, the plumber did not contain the area while inappropritely using the shop vac instead of soot snoot vaccum and thereby contaminated air to the point of thick smoke with the health hazardous calcinogen in the entire finished basement and stairwell to the first floor.
My husband moped the floor a dozen time for 3.5 hours from 6 to 930PM with no supper starting right after the plumber left. When he came upstairs to take a shower he looked like a coal minor from a coal mine except that he did not have any protective gear beside a thin mask. He breathed in soot dust for 5.5 hours.
Please never let your plumber use a shop vac to clean the oil furnace. Fine dust of sticky soot known to cause lung cancer contaminated air and everything in the entire finished basement with a bed, sofa, deck, bookshelves, storage shelves, foods, supplies, dressers, sport equipment and laundry. We may have to spend several months cleaning all objects in our finished basement with 10 gallons of 70% ethanol which turned out to be the only agent that works.
Green Flow was sloppy from appointment to final bill. Most serious problem was spreading the lung carcinogen into the air and objects of the whole finished basement. I suspect that they hired a subcontractor to do the job.
Hire Green Flow if you don't mind that they may send you a subcontractor days and hours later and if you don't care of your pocket and your lungs. Your boiler may get the service at some point by likely a subcontractor, but your family's lungs would be irreversibly contaminated heavily with concentrated amount of carcinogen. -
HVAC technician was punctual, followed up well, completed quick repairs, ensured the issue was resolved, and provided helpful recommendations.
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Fantastic timely service and maintenance from Green flow. They came in and assessed our problem, then within 48 hours had resolved our issue. Amazing, professional service who will we will continue to use for maintenance. I do want to thank our technician, who was on time and his communication about time was excellent. Very rare these days.
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I called Green Flow Solutions in a hurry to diagnose and fix an AC unit in a commercial condo unit. They responded quickly, arrived urgently and performed an excellent job on the repair needed. Communication 10/10, professionalism 10/10 and quality 10/10.
I will be recommending Green Flow Solutions to other clients in the future. Thank You -
I had a breakdown of my cooling system and Hanna at Green Flow responded to my request right away. They scheduled me same day.
The team at Green Flow was easy to communicate with over phone and text. They kept me updated on delays on arrival of the technician, so no surprises.
Max showed up, diagnosed what was going on and got the system up.
Nice work! -
Our attic unit was leaking - Green Flow dispatched someone right away - and they fixed the problem. It was great. Will use them again if need arises.
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Excellent service as usual.
Needed to have my heating checked out and Greenfl Flow was able to schedule an appropriate and resolve right away. -
Andrey from Green Flow came out exactly when he said he was going to and fixed a simple problem with the heating system at my rental property. Really appreciate the quick turnaround and fair pricing.
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Andrey was very efficient, professional and on time. The team had fast response to questions. Price to do heatpump maintenance was reasonable.