Plumbing reviews in Peabody, Massachusetts

Called them off hours to clear a floor drain that was connected to our dishwasher at my restaurant. I tried to snake it but couldn’t fix the blockage. They came super fast and fixed the drain quickly and saved our dinner service. Very reliable and reasonably priced for weekend
Emergency service. Highly recommend.

Excellent service, would highly recommend! With in 24 hours of calling to inquire about getting a service, we were rescheduled and problem resolved! The job ended up not being as straight forward as expected and Quality even referred us a plumber to come assist and they tackled the job together the same day. Everything was left clean. Super professional and reliable company.

Russ came to my house for a second opinion and saved me a lot of heartache with his experience. I already had a camera inspection and thought I needed to dig my main sewer line. Russ thought from pictures that he could repair it from the inside and did so. He helped locate an outside cleanout access line while he was here. Would highly recommend and will be using again in the future.

What great service! I received a quote on an emergency call and the issue was taken care of all within a few hours. Russ identified another problem that also needed to be taken care of. He fully explained what needed to happen but did not pressure me to make any decision then and left me with relief even if I left it as is. You have gained a repeat customer!

Russ was AMAZING! I noticed water spraying out of my main in the basement and had no idea what to do. A friend suggested I call Quality Sewer & Drain. The receptionist said they were closed for the day but would ask Russ if he could swing by. Not only did he swing by within the hour (mind you this was 7pm) but he diagnosed that my water meter blew and called the town to come out and replace it. He even waited around until the town came to my house. I honestly can’t say enough good things about Russ and Quality Sewer and Drain! They are by far TOP NOTCH! With all the bad that happens in the world, it is great to know there are still some pretty phenomenal people out there! Thank you Quality Sewer and Drain!

There was a plumbing issue (loud gurgling drain) in the town house that I rent. The property manager brought his own plumber out to fix it, but the issue still persisted. Russ of Quality Sewer and Drain Cleaning was then called, and was able to figure out & fix the problem right away. He is extremely knowledgeable, friendly & courteous. I would highly recommend him for anyone with plumbing issues.

We have had constant backups in our sewer drain. Russ and his team came out and not only relined our pipe but identified and fixed shoddy work done by a previous contractor that installed a second sewer line some years ago. I couldnt be happier with the professionalism and the work performed. I was kept in the loop about all aspects of the job. And when it was done, they filled the trench back in such that it looks like it was barely disturbed. I highly recommend their services for any of your sewer and drain needs!

Russ was awesome. Came home to a frozen sewer line. He spent 15 minutes on the phone giving my some things to try until he could make it out. He answers all your questions and walks through everything he's doing if you want him to. Very reasonable prices. He'll be my first call for any issues we have in the future. Highly recommended!

Russ and his team are excellent. Highly skilled and reliable. Definitely call Quality Sewer & Drain for any issues with drain lines. I also highly recommend calling them for preventative maintenance. Very reasonable pricing and just a pleasure to work with all around.

Russell came to my house today clear a clog in our bathroom sink. He was quick and professional. He left the bathroom (not just the drain) cleaner than when he arrived. I would absolutely recommend him to anyone in need of these services.

Excellent service! I received communication right away on a Sunday for my clogged kitchen sink. Russ was there Monday morning. Fixed the problem and gave me some great advice. Super friendly and didn’t mind my barking dog.

I contacted Quality Sewer and Drains to investigate a smell coming from our basement near the sewer line. They did a video inspection and a smoke test, both which reassured us that there were no issue with our line. Russ was extremely responsive which is always a plus! Would recommend, and will use again.

Russ and his team provided and exceptional experience for my wife and I in our new home. They were at our house on time and diagnosed our problem very quickly. They were very thorough and explained everything every step of the way. Great experience and definitely would recommend! Thanks guys!

Russ and his team is the best and honest person , i had a issue with the sewer line for more than two years and i paid the others a lot of money and I had the same issue, when i called Russ i explained the situation he came over to the house and resolved the problem and he was honest on everything. Thank you Ross pleasure to work with you

Called Russ to inspect slow-moving main drain in a commercial building, after a camera inspection he determined the cause to be a broken pipe and root intrusion. I was able to watch live on the camera screen with him and he saved the video so that I could have it for future reference. He proposed a no-dig repair solution which was ideal based upon the location of the break. He was on time, went over the whole process in a clear and concise manner, and performed the work professionally. I would not hesitate to use him again or recommend his services to others. Both Russ and his employee Brian are pros.

WOW - What quick and punctual service! Needed our tub and bathroom sink cleared as our drains were obviously backed up and slowly moving water through. Russ came Highly recommended from a friend, I can see why. Very professional, on time, fair pricing and honest. I would highly recommend the services of Quality Sewer & Drain Cleaning. If you are looking for a professional who takes pride in their work, Call them today! I am so glad I did! Love supporting local businesses!

Russ, the owner of the business, returned my call on a Sunday afternoon to discuss the problem that I was having at my house. Water was seeping into one corner of my basement right near where my sewer pipe left the foundation. He came out the next day and inspected the line, and sure enough, he found a crack in a portion of the pipe for which he quoted a lining solution at a very reasonable price. The whole operation took less than four hours and I no longer have water seepage in my basement. I could not be happier with Russ and his company for this work. I would absolutely recommend Quality Sewer & Drain to anyone that is experiencing sewer issues.

We had a persistent clog in our toilet that required 4 visits in total. Turns out the toilet was fine, we had a faulty teenager. Russ was very responsive, came when he said he would, was reasonably priced and great to do business with. I hope I never see him again...but if ever we need a plumber from now on, he's the guy I'd call!

We were referred to Russ at Quality to reline our sewer even though they are based in Massachusetts and we are in Nee Jersey. Can’t speak highly enough about him and his team - they were able to save us thousands by repairing with trenchless technology vs having to dig up the property. If you want quality work, professionalism and value no need to look any further.

Russ and his team at Quality came out to our home and installed a trenchless sewer pipe liner after we have been having sewer issues do to roots and a broken section the kept creating backups. Quality was the 3 company to come out and they videoed the line and came up with a permanent solution without digging up our driveway! Russ took the time to explain some of the option and made us feel completely comfortable with our decision—Definitely give them a call!

1/10/2019
Russ from Quality Sewer and Drain was communicative, prompt, professional, effective and the cost was reasonable. I used Google Maps to contact Russ on a Saturday afternoon and was able to book a Monday morning appointment to clear our drain. Russ provided a rough estimate and after doing significantly more work than a normal drain clearing came through with a very fair rate.

We had a clogged drain that ended up being ~60 feet from our house. Russ cleared the roots that were the problem and gave us a set of recommendations for how to deal with it going forward.

I will be recommending Quality Sewer and Drain to everyone I can, as I couldn't be more satisfied with the service Russ provided!