Plumbing reviews in Salem, Massachusetts

Excellent customer service and super fast response! John performed a smoke test for us to locate the source of a septic smell in our home. He was friendly, knowledgeable and professional. We will definitely call this company again for service with our drains or vent pipes. Highly recommend!

I highly recommend ASAP for any plumbing needs. Their service has been exceptional every time we've called them. They respond quickly, often on the same day, and even arrive early, which is a rarity among plumbers in the area.

Randy, their plumber we worked with, is outstanding. He's friendly, knowledgeable, and works fast. He was able to diagnose and resolves our issues quickly, making what could be a stressful situation much easier to handle. I'm thoroughly impressed with his expertise and professionalism.

Moving forward, I wouldn't consider hiring anyone else but Randy and ASAP for our plumbing needs. They've earned our trust, and we couldn't be happier with their service.

Great experience with ASAP in Salem, MA! They came quickly to resolve our drain problem and provided great service, while charging less than we were expecting to pay and giving a 30 day guarantee. Our technician, Otis, was excellent at his job, explained our issue, and fixed it quickly, on top of being super friendly and reassuring. We'll be using ASAP from now on and recommending to others!

Very responsive and they do great work. Melissa in the office is great to deal with.

I have used ASAP Drain Cleaning for over 15 years. They have always been extremely reliable, professional and willing to do the extra work most people wouldn't notice. A true asset for anyone who needs Drain Cleaning Services ASAP.

Great first experience with ASAP. We had an emergency with a clogged drain pipe and needed someone here quick. ASAP was here quickly and within the estimated wait time that they had given us. We had Otis and Byron as our technicians and they were wonderful. Communicated everything to us very clearly and price was reasonable! Would definitely recommend them and I’m sure we will use them again at some point.

Fast and reliable. The ladies in the office were very helpful, and made it very easy to make an appointment. The tech came out in the window given, and took care of the issue right away, and was very knowledgeable.

ASAP has done great work for one of my properties. Very professional and responsive. I recommend them highly!
Tim Noonan - Great North Property Management

Great experience with ASAP Drains, Salem, MA. Tom, (tech/plumber) accessed the situation and went to work! He was efficient, thorough and tidy! I would totally recommend them, and him.

Outstanding service! Tom and Dave worked very hard to clear a extremely clogged drain in our house. They're kindness and professionalism did not go unnoticed. Would recommend them and the ASAP team in a heartbeat. Thanks!

we had the main house drain backup what a nightmare. Called my plumber who recommended ASAP. Called and they were there the next day! Thomas the plumber was excellent....even cleaned up the backed up downstairs shower (and it was nasty) Highly recommend, They are coming next week to jet out my drains

What a great company! My main drain was clogged on a Sunday night, called ASAP Drains (referred by a plumber). Geoff came out next day morning and arrived one hour earlier than the scheduled window (he also called to confirm before arriving). After explaining to him what happened, he was able to quickly identify the issue and began to work on it. It took him about two hours to fix the issue properly. During the whole process, he was super nice and answered all the questions I had. My basement was messy due to the nature of the issue, and Geoff tried his best to clean up after he finished. With such great service, I even paid a very reasonable price! Although I hope such incident won’t happen in my house any time soon, I will definitely reach out to ASAP Drains if needed. P.S.: Melissa in the back office is also super nice and extremely helpful.
In sum: I would strongly recommend ASAP Drains to anyone! You can’t go wrong with this company.

Today I had Brandon come out to unclog the main drain from nasty tree roots. He was so great to work with! A very pleasant, friendly, and professional guy. He explained the entire process, from beginning to end, and suggested I call annually to have the drain checked, since it has occurred a few times in the past. He removed the clog from the roots in just a few minutes! I highly recommend ASAP, and techs such as Brendan will also assist YOU as needed!!

Our kitchen sink had a partial clog from buildup and was draining slowly. We got a few quotes from different plumbers and not only was ASAP Drains the best price, but their receptionist was the most pleasant and easy to work with. Angel arrived right on time and did a great job, solving the problem in under an hour. The price was the same as the estimate which was such a relief because I'm always worried about having it changed on me last minute! Thanks for doing such a great job all around.

I couldn't be more happy with this company. Sunday 9:30 a.m. I called they answered Tom called me I gave him my address told him what was going on he said he'd be there right away and he was here right away. Very professional, clean, told me the step by step process to fix the problem as he was fixing the problem. Tom knew exactly how to fix the clogged sewer line. Made some great recommendations for future maintenance. I will be sure to call and have Tom come back. I was referred ASAP Drain and Sewer I'm glad I got the referral. Thank you Tom you did an amazing job it was a pleasure working with you.

Tom is great. Very personable and professional. Clearly cares about his work. I hope I never need my main line cleared again, but if I ever do, I will use ASAP solely based on my experience with Tom. If the rest of your team is like him, you are very lucky.

On a weekend from call to job completed about 2 hrs. No access to main drain cleanout, was able to remove toilet, snake the main drain, remove the obstruction, with a large heavy piece of equipment in a confined space on a hot day on the second floor. Then reinstalled the toilet.

I reach out to ASAP Drains and sewers twice a year for a preventative drain clean out due to some trees on the property. They are professional, pleasant to deal with, and have very reasonable prices.

We called ASAP Drains, who arrived within an hour and prevented my home from being flooded with wastewater gushing out of my kitchen sink.

Thomas from ASAP Drains was very professional and demonstrated outstanding character. He quickly identified the cause of the issue and suggested a long-term solution that would also save money for the condominium.

I can't thank ASAP Drain enough for their fast response; it truly saved my home.

Brandon from ASAP Drains has been incredible! We've had several issues with our apartment and he has come every time (same day) to fix them. He's very personable and educates us on ways to prevent further issues from happening. Highly recommend!

Tom came from ASAP drains to handle the big pipe, which gets done every year since the flood in the basement. He was excellent, and so I highly recommend ASAP. He was professional and took time to describe what he recommended and so on. There are a lot of plumbers and companies who pay for fake reviews. I know times are tough, but paying for fake reviews is something that represents desperation. And it's underhanded!!