Plumbing reviews in Salem, Massachusetts

George from ASAP drains was awesome. On time, explained what he thought the issue was, explained the pricing structure, and have advice on how to prevent further issues. Got the issue resolved quickly and cleaned up the mess. Great service, highly recommend.

Geoff came out in less than an hour of being called. He took care of our clogged main water line in the basement. He was friendly, knowledgeable, and very reasonably priced especially at 10pm on a weeknight! We highly recommend this supreme level of service to anyone needing a solid drain cleaning! Thanks Geoff!

Geoff from ASAP Drains did an excellent job! He came promptly and unplugged my drains thoroughly and professionally. The work was done efficiently, everything was left clean, and the issue was fully resolved. I really appreciated his reliability and attention to detail. I would definitely recommend ASAP Drains and would use them again.

I own an old house, which means old pipes and continuing problems. ASAP Drains has saved me every time. This was by far the best experience with them. I highly recommend using ASAP with your plumbing and pipe issues. They're friendly, pleasantly answer all of my questions and clean up well after they resolve my issue.

Dave our technician was exceptional, polite,courteous knowledgeable and you could tell extremely experienced. He took the time to explain. Spent 2+ hours clearing the drains, sub freezing temperatures in the garage. This kind of service he provided does not exist, very rare. I will mention the price was extremely fair.
Pleasure to have Dave straighten out the problem couldn't be more thrilled. By the way I'm almost 70 years old and I've never written a review. That tells you how great this experience was Thanks again

My basement utility sink was backing up, the plumber I called suggested I try ASAP Drains, and I’m really glad I did. I called and got a same-day appointment with clear, upfront pricing. When the team arrived, they were incredibly polite and friendly. They took the time to explain what was happening with my drain and advised me to follow up again in a year. They even went the extra mile, grabbing a tool to help me clear some ice from my driveway. Excellent service, 5/5 :)

George was excellent! He did a great job of explaining things, and he showed me the roots he pulled out of the drain line when he was finished with the job. He’s very down to earth and approachable and represents your company well.

Thank you to George and to Melissa who took my original call and was also friendly and very helpful in coordinating a same-day service call for me.

Overall, I am very pleased with the fast, efficient, and friendly service I received today from ASAP Drains.

Kind regards,
Kathleen

I had an outstanding experience with ASAP Drains and our technician, George. I called them after discovering water in my basement, and the woman who answered the phone was incredibly kind, helpful, and reassuring. She was able to send someone out right away.

George called ahead to let me know he was on his way and gave an accurate ETA. When he arrived, I explained that we had recently moved into our home and didn’t know much about the plumbing, just that we suddenly had water in the basement. George was patient, thoughtful, and very clear in explaining the process. He answered all of my questions and made sure I understood what he was doing every step of the way.

I let him know I was working from home and would be upstairs for a call. He was extremely respectful and communicative; he even texted me when he found the issue so I could come down and see it for myself. After clearing the clog, he called me back down again to show the finished result and explain what had happened.

George was personable, down-to-earth, and incredibly kind. The entire experience from the initial phone call to the job being completed was smooth, reassuring, and handled with real professionalism.

I had the best experience with both George and ASAP Drains, and I would highly recommend them to anyone!

Atendimento maravilhoso

Fast service as always.

Didnt have part I needed

Very helpful counter guys

Very helpful customer service

The counter is always great

This is where the professionals go and it professionals inside of your help you with any problem I come to the plumbing and accessories

Overpriced. Staff doesn't have any knowledge of the products they are selling.

Very unprofessional
Prices are not as advertised
Poor costumer service

Absolutely worst supply house around. Does no stand by there products at all.

Excellent staff and a wide range of products for your bath.

Awful experience don't expect help from the counter guys if your a retail customer. I give zero stars

They had the flair fitting I needed for my water supply . Great service in Salem mass web