Reviews of local pros in Saugus, Massachusetts

Nicholas came at the promised time. He was efficient and listened when i described the stains on my furniture. He removed several of them. He was all I’d hoped he would be.

Latasha was polite, professional and attentive to detail. I was impressed by the result of both the carpet and upholstery cleaning. looked brand new when finished! I would absolutely endorse his task and his company and I will definitely use him again in the future. He was so easy to work with.

I saw the good reviews and wanted to stay with a local business. Basic cleaning price for my need was $275. Turns out that's just for water skimming. When shampoo and few cleaning agents are added the price jumped to $499. This cost was given when the technician was at my home. Then we went back and forth to negotiate a price, with tecnician, and me, calling the company several times for approval ( like a car dealer negotiation). I ended up paying $425. However because I was not paying in cash, a 4% credit card fee was added (they don't take checks). The technicians were courteous and worked hard but i just noticed a few minor stains were not removed. I just finished removing them myself. Final bill with tax and fees was $459. I should also mention they were scheduled to arrive sometime between 10:30 a.m. and noon. They arrived at 2:00 p.m., only after I called the company at 1:00 p.m. to ask about they delay.
I'm very disappointed with this company. They should be upfront about cleaning details, like charging extra for shampoo, and payment fees before the tech arrives. I almost cancelled the job. I should have done so.

cesar, the carpet cleaning expert, did an amazing job. my kids accidentally got some sticky substance on the carpet and i was initially concerned that it might need to be replaced. however, cesar was able to remove the stain completely, ensuring that my children will no longer be allowed to make slime in their rooms. thanks to cesar's expertise, i was able to save a significant amount of money on carpet replacement in our saugus home. thank you, cesar!

both cesar and austin were friendly and proficient. they provided clear explanations and were able to address all my queries about the carpet cleaning process. the only slight hiccup was that they might have left my gate open after their service. fortunately, i noticed this before letting my pets out in the yard. nevertheless, i would certainly engage the services of superb saugus carpet cleaning again.

My carpet had a pervasive pet odor and a significant amount of pet hair that my vacuum was unable to pick up. I took it to Superb Saugus Carpet Cleaning and when my carpet was returned, it was fresh and odorless. There was hardly any pet hair left. I am both thankful and at ease.

Cesar delivered outstanding service! He was experienced and well-versed in the services he offered. This was for my grandmother's place in Saugus, and all of the carpets and area rugs appear tremendously improved! I would highly recommend Superb Saugus Carpet Cleaning's services!

i had all the carpets and area rugs in my whole building cleaned by Superb Saugus Carpet Cleaning, including the hardwood and tile. austin was on time and gave a straightforward explanation of the whole process. he was especially meticulous with the carpet cleaning, not missing any detail. the pricing was the most affordable i found in Saugus.

my carpets look amazing! austin performed a thorough job, particularly concentrating on areas with high traffic and stains. he helped me understand the condition of my carpets and the best ways to keep them in top shape. i was completely satisfied with the service from this carpet cleaning company in saugus!

I absolutely love this crew. Austin and his team keep my Saugus business looking spotless from top to bottom and are always a joy to interact with! They're incredibly efficient when we need a swift carpet cleaning and consistently on time for their regular appointments. Cesar's Carpet Cleaning comes with my highest recommendation!

Cesar was fantastic! He provided a comprehensive walk-through with me, outlined all of my choices and then executed an outstanding job! He was extremely kind and professional. We were dealing with a cat urine issue - now there's no indication of cats ever being in our Saugus home! Kudos to Superb Saugus Carpet Cleaning.

Superb Saugus Carpet Cleaning was such a breeze to work with. The staff who arrived for the cleaning, Cesar and Austin, were incredibly cordial and professional. They carried out the job exactly within the timeframe promised and completed it punctually. Truly, their carpet cleaning services in Saugus are efficient and reliable.

I couldn't have asked for a better team! Cesar and Austin from this Saugus carpet cleaning company were the embodiment of courtesy and diligence. Their proficiency and knowledge in carpet and upholstery cleaning were second to none in Saugus. I would enthusiastically recommend them to anyone in need of carpet cleaning services!

My top carpet and grout cleaning encounter was with Superb Saugus Carpet Cleaning! They are unquestionably the most knowledgeable and candid business in the industry. Every stain was eradicated from my entire home, and my 15-year-old tiles appear as pristine as when they were first installed! The cost is completely validated by the remarkable results! A massive thank you to Cesar!

Austin did an outstanding job with the carpet cleaning. He was polite, skilled, and thorough, and I would definitely suggest his services to others. The carpet now looks and smells amazing! Austin arrived promptly in Saugus, immediately started the job and finished it efficiently. Thank you, Austin!

let me just say this - if i could give a higher rating, it would definitely be more than 5 stars! cesar was extremely respectful and did a fantastic job! not to mention, his co-worker austin had his first day and he knocked it out of the park! he's a great addition to the team at Superb Saugus Carpet Cleaning. they fit us in last minute due to an emergency and stayed until 9pm to finish the work! our carpets look even better than new and smell fantastic! give these guys a raise! big thanks for getting us on the schedule so quickly. cesar and austin, for the amazing job and for being so kind and respectful to our family and kids! highly appreciated and recommended!

I am taken aback by how Superb Saugus Carpet Cleaning successfully cleaned the carpet, even managing to erase stains that have been there for years. Their high degree of proficiency in handling long-standing carpet stains is truly admirable. Their service in Saugus was genuinely exceptional, with Austin and Cesar demonstrating utmost professionalism.

Austin and Cesar arrived early and were very understanding when I was running a few minutes late. They went over the carpet cleaning process and explained how they calculate the costs for cleaning carpets and vents before they started. The job was completed in no time and they even double-checked the cleanliness of the carpet afterwards. They did an excellent job! The process was fast and straightforward. Very satisfied with their carpet cleaning services in Saugus!

Cesar from Superb Saugus Carpet Cleaning was prompt and responded swiftly. He did a great job explaining their carpet cleaning services, helping me choose the best option that fits my requirements. They managed to remove cat urine stains left by the prior resident in my Saugus house. The house now has a notably better smell!

Cesar arrived at my Saugus home to clean my carpets and recliners, providing a clear explanation of the whole process as he worked. I was completely amazed at the amount of dirt and sand that he managed to remove, especially considering it had been tracked in by my two dogs. His carpet cleaning skills are definitely commendable, and I would highly recommend his services. I'm certainly looking forward to having him back for future cleanings!

Cesar was a phenomenal carpet cleaner for my three bedrooms in Saugus. He displayed high levels of professionalism, sought clarifications by asking many questions, and invested a lot of effort! He's among the most extraordinary carpet cleaners I've ever hired. I'm so delighted that I selected Superb Saugus Carpet Cleaning.