Reviews of local pros in Saugus, Massachusetts

I was a bit unsure about hiring a carpet cleaning company after hearing some not-so-great stories from people i know, but after talking to austin on the phone and having him explain the whole carpet cleaning process, i felt really confident about choosing this service. Even though we decided not to have our carpet cleaned (since it was beyond saving and needed to be replaced), we did have austin clean all the tile floors in our home. the results were amazing—it looked like the tile was brand new, even though it’s actually over ten years old! i will definitely use this company again and recommend them to anyone looking for reliable carpet or tile cleaning.

Superb Saugus Carpet Cleaning handled the carpets at one of our rental homes, and the results were outstanding. The whole place feels refreshed and smells clean! Cesar explained every step of the carpet cleaning process, went over the equipment used, and let us know how long everything would take. What really stood out was the pride and care put into the work—so many companies just rush through, but here, the job was done right from start to finish. I’m already planning to have them return for a deep carpet cleaning at my own house.

The team at this carpet cleaning company are true professionals. I really appreciate that the business is owner operated—you can tell they put a lot of care and pride into both their carpet cleaning work and customer service. I needed my white couch and carpets cleaned, as they were starting to look a bit dull. I received a clear estimate for the cleaning cost over the phone, based on the square footage. Cesar called ahead of time to let me know his partner, Austin, might arrive a little late, but they actually showed up right on schedule and made sure to respect my time. I like to ask questions and make sure my things are well cared for, and Cesar and Austin were happy to explain their cleaning products and methods. They also gave me tips on how to keep my carpets and upholstery in good shape between cleanings, which made me feel confident in their work. After the cleaning, I even got a follow-up call to make sure I was satisfied. I would definitely use their carpet cleaning services again.

I'm a bit late leaving this review, but I just had to share my great experience with this carpet cleaning company. When I needed my carpets cleaned, the technician, Austin, did an incredible job. He explained everything clearly, let me know what was needed, and answered all of my questions—even took the time to chat with my little one! Austin arrived right on time, was very friendly, and made sure every part of the carpet was spotless. After the cleaning, my carpets not only looked brand new, but they also smelled fresh and clean. I was really impressed by the attention to detail and the level of care this company puts into their work. I’ve been telling my coworkers all about them, and they’re planning to book a cleaning too. If you’re looking for top-notch carpet cleaning, you really can’t go wrong with this team. I’m looking forward to using their services again in the future!

Absolutely fantastic service—my carpets have never looked cleaner! I needed professional carpet cleaning after a roommate moved out and left behind some tough stains and dirt on the bedroom floor. I had previously used another cleaner recommended by my leasing office, but they left the carpet very wet and musty, and didn’t handle things well. This time, I did some research and found a new company. Cesar came by to check out the room and water hookups, and then returned the next day to clean. In just a short time, the carpet was spotless and smelled fresh again, almost like new. Cesar made sure to protect the entryway and the corners of the walls before starting—really careful prep work! He also took the time to explain how the carpet cleaning process works, which I found really helpful. They even went above and beyond by cleaning the baseboards too. I’m very happy with how detailed and caring Cesar and his team were. You can tell they take pride in their work. Highly recommended for anyone looking for excellent carpet cleaning!

I've had this carpet cleaning company come out to my Saugus home several times to freshen up a few rooms at a time. Each visit, Austin and Cesar were very friendly and professional. I felt totally at ease having them in my home, and they took extra care to keep the rest of my floors protected while moving their equipment in and out. They used an enzyme treatment to tackle old pet stains left by the previous owners, and now my pets aren’t bothered by any lingering odors. The carpets now look, smell, and feel wonderful—like new again! I’ll definitely call them again next time my carpets need a good cleaning. Hiring them was absolutely worth it, and I’m glad I didn’t try to do it myself.

Cesar really went above and beyond to make sure our carpets were spotless and that we were satisfied with the results. He truly cares about his work and exceeded our expectations when we moved into our new home in Saugus. Our carpet was almost new and covered a large area, but it had a strong pet odor throughout. Cesar cleaned the carpets using his professional equipment and let us know he would come back at no extra charge if the smell didn’t come out. He returned and treated the carpet again, trying to help us avoid the cost of replacement. We are very happy with his dedication and effort, and we’ll definitely use this service again for any carpet cleaning needs. If you want your carpets in Saugus to look and smell fresh, don’t hesitate to give them a call!

I recommend!!!

Excellent company, has competent employees and great service, I will hire them more often.

Sonia is the best! Would highly recommend her services.

I don’t usually post reviews but these ladies deserve it👌

Worst carpet cleaner ever , not recomonded

First time using this company and i was impressed great service and owner really cared about his work

Highly recommend. They just left my house. Cleaned sofa, loveseat and 2 recliners. Professional, friendly and efficient. My furniture looks like new.

Friendly team and great service.

GREAT SERVICE AND QUICK RESPONSE TIME! WE HAD OUR CARPETS CLEANED DUE TO ALLERGIES! THE SERVICE PERFORMED BY MANSKER CLEANER WAS DONE PROFESSIONALLY AND IN A TIMELY MANNER! EVERYTHING WAS WELL CLEANED AND WE WERE VERY PLEASED! THANK YOU.

Very easy to work with.

Amazing deep cleaning service.

Easy booking and smooth service.

Friendly staff and professional service.

Honest company with no hidden charges.