Reviews of local pros in Saugus, Massachusetts

I called at around 11 a.m. to request service for my hot water heater that cracked and needed to be replaced. Andy and matt showed up super quick to check the unit out and went right out to get the new one. All said and done we had hot water back by 4:30. Not only were they quick and super professional they took the time to chat with my toddler after they finished. I really cant say enough about how nice they are and what high quality work they do. I would recommend dello russo's to anyone.

We came home after dinner to a house with no heat. The steam boiler was spewing water all over the basement. One call and 10 minutes later Andy show-up to help. He diagnosed and fixed our problem within 15 minutes. He check every radiator in the house to make sure nothing else was leaking. We will use him every time. Thank you! Highly recommended.

I highly recommend Dello Russo plumbing. Andy is an talented plumber and is very knowledgeable. I've been using Andy for years and have referred him to many people. He is very accommodating, reliable and trustworthy.

I can’t recommend Dello Russo Plumbing enough. Extremely knowledgeable, reliable, and professional. I had 128 Plumbing look at two clogged toilets for me. They told me I had to rip up both bathrooms and replace the main line. Quoted me $11,500. Dello Russo came out and offered to do the job for half the cost, but (and this is what sets him apart) he advises me to get another company in (Drain Doctor) to look at the pipe with their camera. I agreed. Matt set it up for me and even showed up on his own time when Drain Doctor came. Drain Doctor solved the issue in 30 minutes for $295. I was just incredibly impressed that Matt took the time to set everything up for me and to convince me to get a second opinion. He could have done the work 128 plumbing said I needed (even though I didn’t need it) and take thousands of dollars from me. I’ll be calling Dello Russo first from now on.

So, I just noticed Dello Russo's business card on my fridge and remembered that I never left this long overdue review! Last winter my heating system started making a few strange noises. It worked fine, but I thought it might be a good time to look into a new one. I called Dello Russo and Andy answered the phone immediately. (Who does that nowadays?!?) So, right off the bat, I was impressed! I got three different estimates and Andy's was by far the best! Not only that, but they couldn't even compare to his responsiveness, professionalism and knowledge. My heating system ended up making it through the winter, but I have no doubt who I will be calling this winter if it doesn't!

My experience with Dello Russo Plumbing was great. They were there on time, explained the problem and offered multiple solutions utilizing cost effectiveness. The work completed was quality and they did not miss a beat and they were out within 1 full day. (My previous quote told me this was a 3/4 day job). These guys are highly recommended and worth every penny. Thanks again!

Great service! Andy is both reliable dependable and does quality work. Finding a plumber you trust is hard to come by. He shows up on time, easy to talk to and is very professional. I have recommended him to many friends and family members.

I am very grateful to Andy and his team. They came out to look at our water heater, get a part, repair it and service it all within a couple of hours. They also explained to me a bit about how it works. They went above and beyond. They were professional, flexible on timing, efficient and provided great service for a good value. I would highly recommend them to anyone. Thank you so much!

I had an emergency with my hot water heater and Andy and Matt were both very responsive and calmed my nerves! They came out quickly (on a holiday) and addressed the issues. They worked with me on getting a new heater and very cost efficient. They arrived when they said they would and did a great job! I would highly recommend Dello Russo Plumbing & Heating.

I recently used Andy's plumbing services as part of a much broader renovation, and cannot say enough AMAZING things about the quality, speed, and professionalism Andy and his team brought to their work. A new water heater, propane plumbing, tub fix... you name it all, Andy was very thoughtful and took amazing care in fixing up my place during a very tumultuous time with many other factors involved. I felt a bit in over my head in the beginning, but Andy always took the time to address my concerns and patiently walk me through the details of work needed. I can't recommend him enough -- he'll be my go-to plumber for years to come!

Andy is a great plumber. . We take on some of his work if needed. He almost cost me my job and I've never been let go in my career. I personally don't know Andy so I couldn't understand why he would do that to me. I was put in a unique situation and my boss saw the problem and rearranged a few things and now we're getting back on track. But like I said Andy is a good plumber and I recommend him to anyone looking for work on their house. Now I work with a fast paced master plumber who is great to work with. We work hand in hand. Learn from one another. I ain't no slacker
. Never was.. Never will be. That's all. Good luck Andy and your crew.

Excellent! Andy is super responsive, very quick, easy and straightforward. Replaced my hot water heater. Strongly recommend and will hire him for work in the future myself.

I am so glad that I found Andy at Dello Russo Plumbing. He just installed an under counter hot water tank for me. He is responsive, knowledgeable and easy to work with. I would recommend him to all our neighbors and friends!

The heat pump for our pool died and I wanted to replace it with a gas-fired pool heater. I know this isn't the typical task most are looking for, but now I know who'll be my first call for a boiler issue or water heater replacement. Andy returned my message promptly, was very easy to work with, and did a great job. Thanks!!

Andrew and his crew know what their doing. These guys installed my whole heating system for me. New water heaters piping and boiler. The following year he called me early am to replace faulty thermostat by phone.

Owner Andy and his entire team is very skilled. They are pretty responsive. Andy installed a new tankless water heater systems two years ago. For some reason the system didn’t last long enough. I called Andy about it and he was there to take a look at it very next day. Then he talked to the tech support on my behalf and handled all the hustle work. All his team members are very professional and friendly.
Highly recommend them to anyone.

Andy was very responsive and able to get on the books quickly. He and is crew did a great job installing our new water heater. Thank you

Dellarusso Plumbing is great! We had an issue with a pipe bursting in our basement and called on Christmas. Andy came out the very next day and fixed another issue we encountered with our heat . He was fast, efficient, and knew what he was doing . Highly recommend!

This is my second time working with Richie. He did a gut job in my home (1 primary bath, 2 powder baths, and 3 full baths). He and his team are so friendly and professional. They do quality work - nothing is leaking or broken in five years since their work. I loved working with them so much that they are now working on my new home too. They will always be my “go-to” plumbers and I highly recommend them to my family and friends. Shout out to Charlie, the friendliest plumber! Don’t look elsewhere, they are the best!!

Great service fair price.

Came the same day I contacted him. Friendly, professional, and very reasonably priced.