Reviews of local pros in Springfield, Massachusetts

Called Roto rooter for a washing machine pipe that kept backing up from a clog we couldn’t get out on our own. They sent Burim who was extremely knowledgeable and helpful. He was able to walk us through the whole drain cleaning process and gave us some information how to prevent these things in the future. Burim was able to clear out the clog fairly quick.They respond quick , they give you an estimate that will not change and they do a hell of a job. Would definitely use again if needed ! Thank you Burim and Roto Rooter :)

I’m very satisfied with the service I received from Roto Rooter. Bryan gave exceptional service. He was very knowledgeable, respectful, professional and easy to talk to. He answered all my questions and gave me advice. He was very helpful in solving my problems. Byron’s service has put my trust in Roto Rooter and I will remain a loyal customer. Ty was also very pleasant and professional. The answering service and staff were also very friendly and respectful.

Never a good time for a sewer line back up. Saw an issue in our basement bathroom where the sewer line started to back up. Luckily, we caught this early. Contacted Roto-Rooter and they came within their two hour service window. Bryan, (the first on the scene) asked some good background questions and explained a best process forward. There definitely was a clog between the house and where the sewer line connected at the street. Line was reamed, a snag detected and everything cleaned out.

The Hurley and David technician was very professional and knowledgeable. From the time he walked into my house, he described exactly what he was going to do, and along the way kept me informed about his progress. Great job.

Dustin was timely, explained things simply and did not attempt to perform work that wasn’t needed. We were also able to ask questions about our system so we can determine what we need to complete next. HD Air will definitely be on our list to use again.

Always great, knowledgeable service. They worked with our budget very well. We were super appreciative of that. Our tech was Mac. He was super respectful and careful around our animals. He put an emergency rush on our replacement because he saw we have a baby.

Nathaniel was excellent. Appointment was for cleaning furnace. He found water in bottom, rust and worn parts. He answered my question about the furnace repair and replacement. He looked at my hot water heater that had some rust. Very knowledgeable about types of replacement water heaters. Discussed moving to vent outside or keep in current location and vent outside. Showed me estimates on his computer. He called Gabriela at office to review info, make appointment for next day to size my new furnace. Very thorough , great experience.

Lawrence was my technician. He was polite, friendly and knowledgeable. I would recommend HD to anyone in need of their services. The appointment operator was friendly and welcoming, too. Excellent interaction with the company.

Hurley & David - Air Conditioning, Heating, Plumbing, & Electrical
Are Extremely professional and trustworthy. I am so pleased with Nathan's explaining problems so that I would understand, I also thought I needed a new boiler but with the right parts and serviceman it works better than ever!

The team at Hurley & David starting with my first call were professional, friendly and knowledgeable. They provided me a detailed estimate on day 1 and scheduled the installation of a new water heater. The install team did not disappoint and we could not have been more satisfied with the results.

Gabriel was wonderful. He came to do a seasonal furnace maintenance. He answered all of my questions and explained everything to me . He was great.

Mark came and did an amazing job addressing my issue with the hot water pipe, servicing our system, and getting me a great deal. It’s always a pleasure when Mark comes out for service. Friendly, efficient, informative. Thank you!

The technician arrived in a timely manner after notification that he was on his way. He was able to identify the heating issue and provided options to for repair.

Hurley & David were amaxing! They were so responsive and very reasonable.
They commumicated constantly throughout the whole process and helped me understand what i needed. They went above and beyond! Highly recommend!

This is a terrible company! And I truly think that many google reviews can not be trusted! They cancelled my appointment 3 times, giving me contradictory reasons why. They insist on 4 hour windows (which you have to accommodate) and then they continually change or cancel.
Finally today, the technician came and told me to replace the furnaces and that there's a crack in the distribution box. My old technician who is starting his own business looked at the reports and pictures and says this is BS. Just be warned!!!!

(Using my son's Google account.) I could not be more pleased with our relationship with Hurley and David. Spanning over 20 years and three homes; all their tech's have been prompt, courteous and thoroughly well-versed in their products. The office staff; I can't say enough GREAT things about their comportment. Cheerful, responsive, courteous ..they check all the boxes ! Our most recent project was a furnace / hot water tank replacement . From writing up the spec's to follow-through on the install; there was never a shred of doubt we were receiving top-level treatment , quality and value. Tom, Alex and others are a credit to your company and their profession. Bill Collins

Con artists that will overcharge you 35 times more than necessary to replace something that costs $12 and still charge you a diagnostic fee even though you pay for their subscription service which should waive said fee. This is only 3 months after we paid them $5000.00 for repairs to the same boiler. Don't get robbed.

I had a leak in the basement that was starting to cause some potentially serious damage. This was my first time needing a plumber but HD did an exceptionally amazing job. Technician Justin was able to diagnose the issue in less than an hour and came back the next day (thanksgiving eve) and fix the issue in less than 2 hours! He was very respectful, friendly, professional and neat!

Happy with the service provided by Hurley and David but not with their accounting department. I called and cancelled a service agreement and the rep said a credit would be issued shortly. Three weeks later no credit. Repeated calls and was told the accounting department would call me. Still waiting for a call………

I can’t say enough good things about Alex and Mike! They came out to seal my bathtub and not only did a flawless job, but also went above and beyond in ways I never expected. While waiting for the tub to dry, they volunteered to help me build my fire pit something totally outside the scope of their visit. Their work ethic, kindness, and willingness to lend a hand made a huge difference. It’s rare to find professionals who genuinely care and take pride in helping others. Highly recommend these guys for any plumbing work—and more if you’re lucky!

I’ve only had two technicians stop in to help me. So far, I’m very satisfied with their help. I have appointments next week to fix my electrical problem and a plumbing problem. After that, I will be able to give a better evaluation.
Thank you, Hurley and David for answering my calls.
I have called five other Electrical companies, only one called me back to tell me they were too busy and couldn’t fit me in. No one else has returned my calls.
I have been without heat A little over a month.
Trying To get an answer from an Electrician is very tedious.
You would think after I told them that I had no heat and I am a senior citizen, not that that should matter for anyone, Someone would have responded.
Thank you Harley and David.