All reviews for Comfort Masters Heating

I’ve been using this AC repair company for several years and have always found them to be honest, reliable, and professional in every service they provide. Recently, I had a problem where animals got under my house and damaged a lot of the ductwork, which caused my heating bill to go up since all the warm air was leaking outside. They sent Erick and Samuel out, and they quickly repaired the ductwork and made sure everything was working perfectly again. I’m very satisfied with their work and highly recommend calling them for any AC or heating repairs you need.

Jonah came out after hours for an emergency AC repair and quickly figured out a major problem with our system, which had stopped working when we needed it most. He kept us updated during the whole process of finding and fixing the issue. Jonah was very friendly, professional, and worked efficiently. He was extremely helpful and managed to get everything done even though no one was there to guide him around the house. We were very thankful for his service and now trust him to handle all our AC maintenance, preventative care, and emergency repairs.

I highly recommend Erick and his team at Comfort Masters Heating. Erick was very professional, informative, and proactive, taking the time to explain our installation options for our complex furnace project. They were the only company out of three that we contacted who kept in touch and didn’t leave us in the dark after discussing the work needed. This shows their high level of skill and customer service compared to others. If you want a company that truly goes the extra mile for their customers, look no further than Comfort Masters Heating. Trust me, other companies just can’t compare and seem to prefer the easier jobs. Comfort Masters Heating also offered competitive pricing, and we had a very smooth installation of our new furnace unit and a zoned mini-split setup in our basement. If you’re seeking the best furnace repair experience, definitely reach out to Erick and his team!

We had a great experience with the professional installation of our AC system in Sudbury. The technicians paid close attention to details—everything, including the zone valves, was installed perfectly. Jonah and the rest of the crew were always polite and respectful during the whole process. What impressed us most is how they stand behind their work and the products they use. For example, some time after our split AC system was installed, a pressure line between the compressor and the indoor unit started leaking. They came right out, replaced the faulty line at no extra cost, and assured us they'd honor the full warranty. While their prices aren’t the lowest, the quality and value you get make it well worth it.

Following a suggestion from a neighbour and online reviews, I decided to contract Comfort Masters Heating to install a new furnace in my Sudbury home. Erick conducted a thorough assessment of my home and its heating needs. He then presented me with a detailed report, outlining his recommendations and the associated costs. We subsequently scheduled an installation date. Erick and his team arrived punctually and did an outstanding job installing the new furnace. Once the installation was complete, Erick returned to inspect the system and briefed me on all the important details I needed to know. The furnace has been running smoothly for several months now and I am extremely satisfied with it. I would highly recommend Comfort Masters Heating to anyone considering purchasing a new furnace.

I discovered Erick from Comfort Masters Heating while searching for 'top furnace repair services' online. From beginning to end, Erick was quick to respond, trustworthy, and a pleasure to work with. I had three other furnace repair companies come out, and none of them had the expertise to handle my needs. Erick got the job done efficiently and arrived promptly to complete the repairs. I had a fantastic experience and would definitely recommend this team to anyone in need of skilled furnace repair professionals.

When I got home, I found out my AC had stopped working. I searched online and came across Comfort Masters Heating. I was happy to speak with a real person right away and thought I’d have to wait a few days for service since it was pretty cold outside. But they told me a technician was available and would come over soon. Samuel arrived about 40 minutes later and got my AC running again in just 30 minutes, thanks to a replacement part he had with him! The service was fantastic, and the price was very fair. I’ll definitely use them for any future AC repairs and recommend them to everyone. Two thumbs up!

Thanks to Samuel and his team at Comfort Masters Heating, my heater is now working just right! Originally, another company installed my heater but didn’t bother testing it, so I couldn’t figure out why it wasn’t heating the upstairs rooms, especially during winter. That same company also said they couldn’t get duct supplies and left without finishing the job. I’m glad I didn’t give up, because when I called, Samuel was quick to respond and fixed everything fast. They installed new ducts right away and also safely removed old asbestos. The second time I called was for a remodeling project when a duct needed to be moved, and once again, they handled it without any problems. Great heater repair service—I’m very happy with the results!

I needed an a/c repair and came across Comfort Masters Heating through some reviews. I spoke with a few locals and decided to reach out. Samuel was able to fit me into his schedule that same day to inspect my unit. After assessing it, he recommended the repair, ordered the necessary part, and scheduled the work. On the day of the repair, which was just two days later, Erick and his assistant joined Samuel to get the job done. Their teamwork was fantastic! They finished the repair, and just two hours later, my a/c unit was blowing cold air again. I really appreciate the great service!

We recently had our air ducts and furnace serviced here in Sudbury. After the cleaning, we noticed the furnace wasn’t working right. Upon closer inspection, we found that the thermostat wire had gotten pinched in the furnace door, which caused the thermostat to stop working. When we called Comfort Masters Heating late in the evening, Erick answered right away. Even though it was after hours, he patiently walked us through some troubleshooting steps over the phone and explained what to look for with the thermostat and furnace system. He could have easily come out for an emergency visit and charged us extra, but instead, he gave helpful advice and was completely honest about what might be wrong. We really appreciate the honesty and great customer service. Five stars!

We needed a whole new AC system. From the start, we were impressed with the service. Jonah was very polite on the phone and quickly set up an appointment for us. Their top consultant, Erick, called us back and even came out the same day. He was friendly, thorough, and professional. Before giving us an estimate, he checked our old AC unit outside and inside, looked at the thermostat, counted all the vents, and measured the house’s square footage. No other company did all this—some just gave us quotes over the phone without ever seeing what we had or what we actually needed. When it came time for installation, two installers arrived right on schedule and did an extremely professional job. We were home most of the day and the workers were very pleasant and hard-working. We are very happy with our new AC system and the great service we received.

My 30-year-old AC unit broke down just as we were facing extremely cold weather in Sudbury. I had three companies come to my home and give me estimates. Comfort Masters Heating stood out from beginning to end. They understood how urgent it was to get my AC fixed, and they were the only ones who could offer me a 96% efficient system. The other companies said it wasn’t possible. From the sales team to the installation crew, everyone was professional, friendly, and knowledgeable. The installation was done quickly, very professionally, and they made sure to explain everything. They also left the work area clean when they finished. I would recommend them to anyone needing AC repair or installation. Special thanks to Samuel, Erick, Jonah, and the rest of the team!

a couple weeks ago, i had a big hvac company come check my heater because it wasn’t working right and wasn’t putting out any warm air. their technician said there was no coolant in the system, claimed my compressor was broken, and told me it would cost over $6000 to fix, basically pushing me to buy a whole new unit. i decided to get a second opinion and called another company. samuel came out to take a look. he was very professional, friendly, and clearly knew what he was doing. samuel quickly found out that the coolant hadn’t leaked out at all, and the real problem was just the contactor for the compressor had burned contacts. he replaced that part fast, and my heater started working again. it was all fixed for under $300 and done quickly. highly recommend their heater repair services!

we had a new furnace installed in our home in sudbury. the price for a fully variable system was great, and the furnace has been working really well to keep our house comfortable. samuel and the team did an excellent job with the installation, and when a service tech came to check it recently, everything went smoothly. the office staff were very easy to work with too. overall, we are very happy with the furnace repair and installation service provided. would definitely recommend them to anyone needing furnace work.

we recently had a new mini-split ac system installed in our home and i’m really happy with how everything turned out. from the first consultation to the final installation, the whole process was smooth and professional. the price was reasonable for the work they did, and since they are a certified mitsubishi contractor, the warranty we got is much better than what most places offer. the installers, erick, samuel, and jonah, were a great team—always on time, worked efficiently, and finished the job even earlier than expected. the quality of their work was excellent, and i would definitely call them again if i need more ac repair or service. overall, a fantastic experience and i highly recommend their ac repair services!

After our heater stopped working in Sudbury, we went a few days without any heat. I contacted another company first, but they just replaced the thermostat and tried adding some parts, which didn’t solve the problem. Then I called this company, and Erick showed up the very same day, even though it was after hours. Erick quickly figured out what was wrong with our heater—there was no guessing. He got right to work and didn’t leave until our heat was running perfectly again, even though it was already late in the evening. Now our house is warm and comfortable, and we are very happy with the service. We will definitely call them again for any heater repair needs in the future!

We have used this heater repair service in Sudbury for years and have recommended them to many friends, all of whom have been very happy. They replaced our old boiler, which was over 30 years old, and designed a new system that uses hot water from the new boiler in the basement. The hot water is automatically pumped to our air handler in the attic, giving us a forced air heating system that we can easily control from the thermostat. With the new setup, we can lower the temperature when we are away and quickly warm up the house when we return, instead of waiting hours for the old radiant heat to work. We couldn’t ask for a better solution! The whole team, including Samuel, was very professional and provided excellent service. This is truly the best heater repair company we have ever worked with!

my furnace stopped working early in the morning, and the house started getting cold fast. i sent an online request right away, and got a quick call back as soon as their office opened, letting me know someone would come out as soon as possible. erick arrived, explained everything clearly about what was wrong with my furnace, and made sure to go through all the repair options to make sure our heating would be reliable. i really appreciate the attention to detail and how professional he was. from now on, i'll be calling comfort masters heating for any furnace issues.

We have had several heating companies work on our 9 furnaces over the years, but this has been the best experience by far. Samuel was quick to respond and took care of all our heater repair needs. The cost for replacing our furnaces was more affordable compared to others. The service was excellent and they handled some tricky repair situations in our building without any problems. I would definitely recommend them to anyone needing furnace or heater repair work.

After having trouble with our air conditioner for a couple of weeks, we reached out to Comfort Masters Heating in Sudbury. Erick came by early the next morning and quickly found what was wrong with our old AC. He gave us a clear quote to replace the AC unit and install a new air purifier. Erick really knew what he was doing and made the process easy for us. He even arranged for his team to fit us into their schedule sooner, so we could get our new AC system installed right away. The team that did the installation, Samuel and Jonah, were just as skilled and worked fast. They made sure to clean up after themselves and took time to explain everything to us when they finished. Our home feels much cooler and more comfortable now. The whole experience was better than we expected, and we definitely recommend them for any AC repair or installation work.

Samuel and his team were very professional when handling my furnace repair. When my renter let me know that the furnace stopped working, I was recommended by neighbors to call them. Samuel quickly set up an appointment with my renter and inspected the heating system. Since the furnace was over 20 years old, it needed to be replaced. Samuel ordered a new furnace and installed it along with a new thermostat within a week. The team did a fantastic job, and I would definitely recommend them to anyone who needs furnace repair or installation. Great work!