All reviews for Comfort Masters Heating

I had a great experience with this furnace repair company. I reached out on a Sunday evening to schedule an appointment for my furnace, and within just a few minutes, I had a slot set up for Monday morning. Jonah arrived right on time, quickly found the problem with my furnace, and fixed it efficiently. I also had some questions about installing a home humidifier, and Jonah took the time to explain the benefits and the installation process in detail. After the visit, I received a quote for the humidifier installation by email very quickly. This is the second time I've used their furnace repair services for different properties, and both times they’ve been outstanding. It’s clear they really care about customer service and do quality work. Their website is easy to use, and I’m really happy with the way they handle everything.

we had our old furnace and ac unit replaced with a new energy-efficient furnace system. our experience with comfort masters heating was excellent from start to finish. erick took the time to answer all our questions clearly, which was really helpful since we aren’t experts in furnace repair. the installation team was always on time, very professional, and careful with our home and belongings. the whole furnace replacement process, from removing the old unit to putting in the new one and connecting everything, went smoothly without any issues. we were also happy with the electrical work, as it was completed quickly and safely. we’re very satisfied with the quality of both the service and the new furnace, and we would definitely recommend them to anyone in sudbury needing furnace repair or replacement.

We were recommended this company by a neighbor and are really glad we went with them for our heater repair and replacement needs. They removed our old oil heater and AC unit, and helped us switch over from oil to natural gas, which was definitely a great decision for efficiency and cost. The team also installed a new water heater for us, which works much better than our old one. Everyone we dealt with—from the office staff to the installation crew—was friendly, tidy, and professional. They took the time to answer all our questions about heating systems and maintenance without any hassle. Most recently, Erick came by for our seasonal heater cleaning and inspection, and he was very thorough and polite. Living in Massachusetts, we know how important it is to have reliable heat, especially with the cold winters here. We plan to keep using their services whenever we need heater repairs or maintenance, and we highly recommend this company to anyone looking for heating and air conditioning help!

i highly recommend this company for anyone needing heater repair or related hvac services. i've called them several times for different heating issues at my home, including installing a new mini-split system in our poolhouse, replacing an old heater with a modern heat pump, and upgrading an outdated condenser coil with a new, efficient unit. each time, the team did a great job and the systems have been working perfectly. whenever i call, the scheduling is always easy and friendly. samuel, who came out to do the work, has great skills in troubleshooting and makes sure every part of the job is done right. after finishing, he always checks everything carefully and even takes time to explain how the heating system works if you want to know more. i appreciate their knowledge and reliable service, especially with the cold winters here in massachusetts.

I can honestly say this is the most trustworthy service I’ve ever used! Samuel and Jonah are both friendly and reliable. The quality of their work is outstanding. I had Samuel come out to check my furnace at my old home. I asked if it needed to be replaced, and he advised me that it wasn’t necessary. A year or two later, I had Samuel service my AC unit, and he suggested replacing it this time. When I inquired about the furnace again, he still recommended keeping it. After moving to my new home with oil heat, I decided to switch to gas. I called for service, and Jonah arrived right on time and offered me a very reasonable price. Once again, the workmanship was top-notch. I asked if I should replace my AC unit, and Jonah recommended that I hold off. I got ten great years out of that unit until this year. When I called for service, Samuel came out promptly, assessed the unit, and suggested it was time for a replacement. I am consistently satisfied with this service. Overall, I highly recommend them. They are as honest as they come!

We are very pleased with our choice for HVAC services. The representative who answered our call was professional and kept his promises. Jonah, the technician, arrived promptly and was honest, friendly, and knowledgeable. Our air conditioning unit wouldn't start, and it was the middle of summer. Jonah was straightforward and informed us that the blower motor capacitor needed replacement. We requested him to test the AC and later the furnace to ensure both were functioning properly before he departed. We will definitely recommend their services to our friends, family, and neighbors. Thanks to Jonah for the excellent service!

Over the past year and a half, we’ve had at least three different technicians come out to repair our furnace. We signed up for the Silver Plan because it seemed like a smart choice. Every technician, including Erick, has been honest and clear with us about the possibility of needing a new heating and cooling system, and they’ve fixed the furnace several times to keep it running. Even though the plan doesn’t cover everything—we still have to pay for parts and refrigerant—it’s helped us keep the furnace in good shape. The regular tune-ups are really useful, especially if your furnace isn’t too old. When you’re watching your budget, every bit helps. I also appreciate that the technicians check in before finalizing any charges, which makes the pricing clear. We plan to keep using this service since they have always been reliable and upfront with us.

Our heater stopped working right before a cold snap, and only cold air was blowing into the house. Since we have a newborn at home, we needed to get it fixed right away. I first got a quote from another company that said we had to replace the entire system, which was way too expensive for us. Then I reached out to Comfort Masters Heating. Erick was able to fit us in for a same-day appointment and even came earlier than expected. He was really friendly and explained everything he was doing in simple terms. Erick quickly found a much more affordable fix and repaired the heater for $500, including labor. The repair was done fast and gave our family immediate comfort. Erick also answered all my questions about the heater and even helped set up my smart thermostat. He made the whole process easy to understand and enjoyable. When it’s time to replace our system in the future, I’ll definitely call them again. Erick was honest, professional, and saved us a lot of money.