All reviews for Comfort Masters Heating

We had a great experience with our HVAC installation. The team originally set up our mini-split system, and it has been fantastic! It keeps our whole 1600 sq. ft. house warm and runs efficiently, which has really lowered our heating bills since it was put in. Wanting to maintain our system properly, we scheduled our first maintenance appointment. Erick came out and worked on both the indoor and outdoor units. He also explained simple maintenance tips we can do ourselves. Everyone we talked to was friendly and provided excellent service. We highly recommend them!

I recently had the pleasure of working with Erick from Comfort Masters Heating for some AC repair work. Erick showed outstanding customer service and really knows his way around air conditioning systems. He gave helpful advice that made it much easier for me to decide what repairs and maintenance were needed. Throughout the visit, he was professional, courteous, and took the time to explain everything clearly. I’m very impressed with the level of care and expertise. If you need AC repair or service, I highly recommend reaching out—they really make sure you’re comfortable and satisfied.

We had a new central AC unit installed several years ago and were very happy with the whole process. When we needed to replace our furnace, we got estimates from a few different companies. We chose this team because their pricing was fair, they responded quickly to our request for an inspection and quote, and they always communicated well and provided great service. The installation of our new furnace went smoothly—the workers, including Samuel, showed up on time and were very professional and polite. We also rely on them for yearly AC and furnace maintenance and inspections. I highly recommend their AC repair and HVAC services to anyone looking for reliable help in this area.

comfort masters heating installed our furnace when we first moved in, and since then, they’ve been our first call for furnace tune-ups and any ac repair. a couple years back, we had trouble with our ac unit and they came out quickly to fix it. just yesterday, our ac wouldn't turn on and we even noticed some smoke. they scheduled us right away and erick came to check things out. he found a shorted capacitor and some melted wires, fixed everything, and explained when we might need to think about replacing our old unit. erick was professional, friendly, and answered all my questions—even ones i didn’t know to ask. we’re really happy with their service and will keep using them for our ac and furnace needs.

We had a great experience with our recent AC repair and replacement. Our old unit had been running for decades, and we were relying on a few portable air conditioners to get by during the early summer. When the weather started heating up, we knew we needed a real fix. I reached out to Erick, and as soon as he heard about our situation, he made it a priority to help us. Erick came over right away and got our AC system up and running temporarily with a used part, charging us only a small amount for labor and the part itself. He was honest, professional, and really cared about making sure our family was comfortable during the hot Massachusetts summer. Later, Erick and his partner came back to install a brand new Trane AC unit for us. We’re very grateful for the fast, caring, and professional service. Highly recommend!

Our AC unit started acting strange and was only blowing out warm air instead of cooling our home. We contacted Comfort Masters Heating for help, and Erick arrived at our place in Sudbury that same afternoon. Interestingly, the AC began working properly as soon as Erick got here, so there was nothing for him to fix at that moment. He let us know to call back if the problem happened again. The very next morning, the issue returned—just warm air and no cool air at all. After we called again, Erick showed up within a few hours. This time, he found the problem right away—a faulty compressor was causing the AC to stop cooling. He didn’t have the exact replacement part in his van, so he quickly went to the warehouse to pick it up. Even with the extra trip, he was able to finish the repair the same day. We’re really grateful for the fast and friendly service and for getting our AC back to working perfectly.

I had a wonderful experience with Comfort Masters Heating. When my heater stopped working after a snowstorm, I reached out to several companies for quotes. A friend recommended Comfort Masters Heating, so I decided to give them a call. Erick came out the next day to inspect my furnace and heat pump. After a thorough check, he explained that I needed a new furnace and heat pump. Erick was prepared with different pricing options and took the time to go over each proposal with me, which made it much easier to choose the best option for my budget. The financing process was smooth, which was a relief since this was a significant investment. The technicians arrived a couple of weeks later and completed the installation in just about a day and a half. They worked quickly but made sure everything was done properly. Both Jonah and Samuel were very attentive and answered all my questions patiently. Throughout the process, Erick also checked in to make sure I was satisfied. From start to finish, the whole process was simple and stress-free. I am very happy with the work done and would highly recommend this company to anyone needing AC repair or heating services.

We recently had a furnace emergency in the middle of the night when we heard strange, loud noises coming from the basement. In the morning, I called for furnace repair, and a technician, Samuel, arrived within a couple of hours. After a thorough inspection, Samuel discovered that a mouse had gotten into the blower fan and thrown it out of balance. He quickly repaired the issue and was very polite and clear in explaining everything. Samuel also noticed a possible problem with one of the furnace readings, but after double-checking, assured me it was actually working well and didn’t try to upsell unnecessary repairs. I really valued the honesty and quick response. The furnace has been running smoothly since, and I feel much better knowing it’s ready for the cold MA winter.

we had an ac unit installed in our home in sudbury, and the team arrived right on time in the morning. everyone was super neat and respectful, making sure our place stayed clean throughout the installation. they finished the job by mid-afternoon, and we were really happy with how knowledgeable the technicians were. samuel was able to answer all our questions about the ac system and made sure everything was set up perfectly. the new ac is really quiet and keeps our house cool and comfortable. the folks in the office were also friendly and helpful with scheduling. i would definitely recommend this company to anyone looking for ac repair or installation in the area. they deserve a five star rating.

We called this company for an urgent AC repair when our unit stopped working. They picked up the phone right away and were able to send out a technician the same day. The technician, Jonah, arrived quickly, was knowledgeable, and explained everything in simple terms. He fixed the AC fast and was very friendly, even though it was after hours. He also offered treats to our dogs before leaving, which was a nice touch. We really appreciated the excellent service and will definitely contact them again for any AC issues.

I scheduled a much-needed heater maintenance visit, and Samuel from the team did an excellent job. He thoroughly cleaned the coils, which made the air from the vents warmer and improved the system's efficiency. This is especially important for staying comfortable during the cold Massachusetts winters. Later on, the heater stopped working again that night, but Samuel quickly returned the next day. He found another issue with the drain pipe and cleared out a big blockage from a tricky spot. After that, the heater worked perfectly. There was no extra charge for the follow-up visit. Samuel was very friendly and professional throughout the whole process. I'm really happy with the service and would recommend them for anyone needing heater repairs.

Absolutely fantastic service! We first reached out to Comfort Masters Heating to help us with AC repair and installation after moving into our new home. Erick and his team took care of everything, making sure our old system was replaced quickly and cleaned up everything afterward. Their attention to detail and professionalism really impressed us. Later, when another company made a big wiring mistake that damaged our nearly new AC system, Samuel from Comfort Masters Heating came out right away, figured out the issue, and got our air conditioning back up and running in no time. The whole crew worked efficiently and made the process stress-free for us. We are extremely satisfied with the work and would highly recommend them to anyone needing AC repair or installation. Truly the best in the business!

I live in Sudbury and recently had a furnace check-up to get ready for the colder months. The gas furnace installed many years ago needed a professional lookover. Samuel came by and was very thorough—he inspected everything and made sure my heating system was running smoothly. Over time, the team has always been honest with their work, handling things like cleaning the compressor, topping off refrigerant, and replacing worn parts when needed. Thanks to their reliable service, my furnace keeps working great every winter.

i’ve been working with comfort masters heating for many years now, and every experience has been excellent. jonah, samuel, erick, and the whole crew are always honest and professional. they've handled both our heating and ac installations and regular maintenance, and they really know their stuff. earlier today, our old boiler suddenly stopped working during one of the coldest days. i called, and samuel came out right after finishing his other jobs. he had everything needed to get our heater running again before he left. really appreciate the fast, reliable hvac service—they’re the best around.

I had been trying to get in touch with Comfort Masters Heating to talk about fixing my AC, and at first, it was tough to connect. But after speaking with Samuel, our communication got much better. He listened to my concerns about my air conditioning not working right and explained all my options for a new system. Instead of just pushing me to buy a replacement, he suggested they come out to check my current setup and inspect the ductwork for any issues that might be causing the problems. They set up an appointment quickly and really took the time to figure out what was going on, which I appreciated. Their honest approach and helpful attitude made the whole process much easier.

We recently had two different teams from Comfort Masters Heating come out to help us with our heater system in Sudbury. About a year and a half ago, we had a brand new heating setup installed—complete with fresh ductwork, new indoor and outdoor units, and a programmable thermostat. It has truly been one of the smartest upgrades we’ve made while fixing up our 1976 home. We signed up for their maintenance plan, which gives us quick and attentive service any time we have a question or need assistance. The maintenance crew, led by Jonah, was fantastic. Jonah even remembered details about our home and pets, and was both friendly and efficient while training another technician. We also needed our outdoor heater unit moved to a different spot because of some landscaping work, and the lead technician for that project, Samuel, did an outstanding job. We are very happy with the service and strongly recommend them if you need heater repair or maintenance. Their customer service and team really stand out!

This local company was quick and professional when I needed AC repair in Sudbury. My heat pump had stopped working and was only using the backup heat, so I called them for help before the warmer weather arrived. I checked their good reviews and decided to give them a try. They offered to come out right away, but since I still had heat, I scheduled for later in the week. Erick showed up as planned, found a refrigerant leak in the system, and clearly explained what was wrong. He gave me a fair quote and fixed the issue the very next day. The whole process was easy—Erick was friendly, honest, and straightforward. I highly recommend this company for any AC repair or maintenance, and I’ll definitely call them again if I need help with my HVAC system.

I’ve been using this company’s AC repair and heating services in Sudbury for many years, and they always do a great job. They respond quickly whenever I have an issue. When my furnace stopped working, they sent someone out right away to check it and let me know my options for repair or replacement. They even provided space heaters to keep my home comfortable while I waited for the new unit. Today, Erick and the crew came to install the replacement, and they were very professional and efficient. Erick was especially helpful in explaining the best replacement choices for my home. I really appreciate how reliable and friendly the team is every time I need AC or furnace work done.

During a hot stretch in Sudbury, our ac wasn’t keeping things cool like it should. i called Comfort Masters Heating and was really glad they were able to fit us in for a same-day service call, even though they were busy. they kept me updated about when someone would arrive, and even sent an email with a photo of who was coming. erick showed up right on time, was very professional, and explained everything clearly—what work was needed, which ac parts had to be replaced, and why. we were really happy with how smoothly everything went, from the first call to when the repair was finished. the customer service was excellent and made the whole process easy.

i recently needed heater repair because my system started acting up with a blocked drain and a refrigerant leak, which meant i needed a new coil installed. i was a little stressed since my warranty had just expired, but both erick in the office and jonah the technician made the whole process much easier. erick helped me figure out a way to finance the heater repairs, and was super kind and quick to offer solutions so i didn’t have to worry about paying everything at once. jonah was very friendly and respectful while working in my home. he took the time to explain what he was doing and why, so i really understood the whole repair process. he even made friends with my cat, who followed him around as he worked! jonah came out a few times over the week to handle the clogged drain, the refrigerant leak, and to put in the new coil. when another drain issue popped up a few weeks later, jonah came back out, found a problem we hadn’t noticed before, and fixed it quickly—at no extra charge. the customer service i got from both erick and jonah was outstanding. they were patient, answered all my questions, and really worked with me every step of the way. i also decided to sign up for their heater maintenance plan so i can keep my system running smoothly. i’m really glad i found a team i can trust for heater repairs and would definitely recommend their services to anyone in need.

The whole experience with our AC repair and installation was excellent, starting from the first phone call for an estimate all the way through to the finished job. Jonah came out to check the space and gave us a detailed estimate right on the spot. We got a couple of quotes, but this one fit our needs best. They set up the installation quickly, and Erick and Samuel arrived right on time. They installed our new mini-split AC system efficiently, took the time to explain how everything works, and made sure both the room and the outside area were just as clean as before. We also appreciated that they wore shoe covers inside the house, which was a nice touch. We were really happy with the service and have already recommended this Sudbury AC repair company to friends.