HVAC reviews in Wakefield, Massachusetts

My building called jovel as there was no hot water in my unit. A man by the name of phil showed up in a timely fashion and was extremely professional/courteous. He came in and diagnosed the problem quickly and explained it very clear and concise to my wife and I. The work he completed looked extremely professional and got our hot water back on pronto! I recommend my building management company to continue to use Jovel and I recommend you do the same!

Worst company I ever dealt with. They broke my brand new Maytag dryer. They kept banging it until the drum came lose. Never again.

Professional, clean, courteous and amazingly fast. They came to our rescue when our dryer was probably just about to catch our home on fire. But now with brand new duct work we are safe again. If I could give them 10 stars I would, as a fellow small business owner I know the power of great communication, timely appointments and great customer service. Thank you so much especially to Michelle, Uriel, Angel and Khet you guys saved the day!

Continental Air was scheduled to clean the air vents in condo units at the Wellington on 4/26 and 4/27. The employees that I met were professional, friendly, and knowledgeable. The person who worked in my unit (Khat) was just great; he was patient, courteous, and answered all my dumb questions . I have to say that he was an exceptional worker and a number of my neighbors commented on his kindness in dealing with them as well. Please extend our thanks to him and all your employees!

The work done by Wakefield MA Heating & Air Duct Cleaning was meticulous and extremely competent. My heating system is operating more efficiently, and my vents are cleaner.

Quick and efficient, great service.

Rob was knowledgeable, very pleasant and really wanted to fix the problem with the shower.

Fast, quick, efficient service. Always dependable. Chad was great!

Dave is a great guy and goes the extra mile to make sure your satisfied with the work.

Super responsive and organized. Thank you!
And they come to Medford too! :)

Installed new water heater and AC/heat system they are great! Honest and good value.

JJ did a great job, new bathroom countertop, JJ installed 2 faucets and tied in the drains and traps.

Paul

The technician was extremely prompt and efficient. I have used Total Temperature for a few years, and find their technicians to be very professional, courteous and helpful.

Chad and Jason were great, courteous, meticulous, and professionsl. They did a wonderful hob

Great Company to work with. Did a great job on the projects I used them on. Always kept in touch with me throughout the work. Highly recommended.

Mark the service rep was very friendly and informative. He was able to troubleshoot my issue and provide options for fixing. The office was also very friendly to deal with. It was a positive experience all around.

I used TTC for the first time today to fix my AC. Jonathan was courteous, friendly, and efficient and the fee was reasonable. I plan to use TTC for all my heating/AC needs going forward.

Great company. Just moved to town and needed my HVAC repaired cause it was leaking. Other companies wouldn't schedule me for weeks because I was a new customer. They got me on the schedule in two days.

Total Temperature Control is TERRIFIC. I had a miscommunication regarding some work. They called me and we resolved this in a VERY amicable way. SUPPORT LOCAL BUSINESS-they have been in our community for YEARS! They are professional, they have the expertise we can trust, and they are reliable. THANK YOU Total Temperature Control. Jane Polley

Dissapointed in our experience with TCC as they refused to correct an error by one of their technicians, who cracked a cap on the condensate drain line and resulted in a leak all over the floor and into the ceiling of the bedroom below. They refused to acknowledge this as their responsibility (even though i had seen the tech remove and re-install the cap in question and no one else had touched it).

Full Story
We had contacted TCC to perform service work on our home system (recently purchased new house - so this was the system's first winter) which was experiencing an Error code issue (Error 31). On the first visit from a tech he investigated, took various items apart and rebuilt as part of the troubleshooting. This included taking a cap off the condensate drain line, adding tape and goop and putting it back on. The system was able to turn back on after his visit, but then about 24 hours later the error reappeared.

That was understandable - diagnosing errors can be tricky.

A second tech visit was scheduled, this time it was delayed by multiple hours because of a school delay for the technicians children. This was an annoyance and we wish they had reached out about the delay (before the end of the 1 hour window they had given which is when we called them to ask) but not the end of the world.

The second tech was able to find the correct issue (a plug that hadnt been removed by the install team) and the system finally started working consistently. A few days later we notice water dripping from the ceiling of the room below the system and on investigation noticed that the cap on the condensate line had been cracked.

We know it wasnt leaking before the TCC team had visited, i know the first tech did interact with the cap, and i know no one else in the house touched the cap but TCC wouldnt take ownership of their mistake or take steps to fix the cap and damage. I was hoping to find a new HVAC company to use for service work in the future but am very dissapointed that TCC would not take ownership of their mistake and the damage it caused.

Mike Blanchard was professional on time thorough. Taught us what we needed to know