HVAC reviews in Wakefield, Massachusetts

Great service and competitive bid. Kept appointments with punctuality and professionally. Made me feel they were concerned with my success and not just getting a paying contract. Really went the extra mile.

I was extremely impressed at how responsive Dan and his staff were in terms of setting up my vent fan replacement. My fan is located over the water and required a crane for the workmen. All aspects of the "miracle job" were taken care of flawlessly by CS Vent. John even asked for paint to touch up the freshly exposed spots! Totally professional service from start to finish.

Worked with CS Ventilation on a few Big projects over the last few years. Dan, his guys, and his office staff are right on top of everything right down to the last detail. Made my jobs go very smoothly during a crazy and hectic work schedule. I run a tight schedule on my construction jobs. Dan and his crew did exactly what they needed to do to get the job done for inspection. Thank you guys again!! I will always be calling you in the future.!

I have been using CS Ventilation for over eleven years now. I would highly recommend using them. Their office staff are communicative and professional as well as helpful. Outstanding service. As regards the cleaning and installations that I have used them for (on a regular basis) I have never had a job be unsatisfactory.. If there has been any issue they are straight onto a solution and quick to resolve. I highly recommend them.

We recently opened a restaurant , Orchid7Fusion Bar and Grill, in Dedham , MA and Dan has been so awesome not only with the installation of our hood /hvac but he became a trusted advisor. He is reliable, professional, knowledgeable and trustworthy. His calm and respectful demeanor meant so much to us. Thank you Dan, CS Ventilation — We appreciate you !

I don’t think I have ever posted a negative review in my life but here goes. Used CS for fire suppression inspection and was informed that upgrades needed to be made to pass inspection. Was told I would receive a quote by email which after one week never came. Called the office 3x the next week and was told that I would be receiving a call back the first 2x and finally on my third attempt spoke to someone who went over the details of the upgrades and was informed he was sending me the quote “right over now”. Quote never came. I informed them this was time sensitive as I needed to apply for a new certificate of inspection 3 weeks prior and they assured me it would be taken care of. I call again 2x last week and get the same run around about how I would be receiving a call back with no calls back. I finally call again today and was told I would receive a call back. I tell the woman I’ve been hearing this for 2 weeks and nobody every calls me back. She followed up with “I wasn’t here last week don’t worry I’m back now I’ll make sure someone calls you.” Crickets. 3 hours later I call again and get the same response I voice my frustrations and she apologizes and promises me a call back. I finally get a call back and the man I spoke to might be the most arrogant person I’ve ever dealt with. He’s the same person who promised me the email a week and a half earlier. Just says “I sent the quote”. I say when can you get here and do it and he replies with next week. I tell him about how we spoke over a week ago about how time sensitive this was and his companies lack of getting back to me being the reason for the delay and he just says next week and is laughing at me on the phone. I don’t know if anyone reads these but if you are considering hire these people for anything please don’t. I have been in the restaurant business for almost 20 years and have never dealt with anyone like this.

We have a full system installed from Daniel company. The guys did a great job! 7 months and everything looks perfect. Daniel is great, he help us a lot with all process, explaining all we need to know. We recommend, very trustworthy and great people.

I’ve used CS Ventilation, Inc. multiple times now and have been consistently impressed with the quality of their service. The owner is a straight shooter who’s highly involved in the operations, ensuring everything runs smoothly. The workmanship is excellent, and the detailed reports they provide truly reflect the care and professionalism they bring to each job.

I had a particularly complex location with numerous bends in the system, and they handled it with ease and precision. I highly recommend CS Ventilation, Inc. to anyone in the Boston area looking for a reliable and thorough hood cleaning company.

If you have any questions about my experience, feel free to reach out--my email is linked to this review.

Quick. Professional.
From calling into the office to place my order, to the delivery driver arriving on time, it was an end-to-end seamless process. Nardone will be my go to in the future.

Nardone is fast, kind, and available. They've been responsive every time I've worked with them, they are good at helping with landlord communications, and Ellie in the main office is super helpful! Highly recommend these guys. :-)

I'm very new at automatic delivery. My husband deals with these things but he's laid up hurt. We started this season with Nardone and they have been soooo amazing! I called up today because I have no idea how much oil we have left and I can't walk down the cellar and now my husband can't and they will come out Friday just to make sure we have enough. Because I have had it blaring so my pipes don't freeze. I was so worried and the lady was so kind to me and didn't talk to me like I was 2. So glad my husband found them when our other oil company would let us run dry then charge us for a restart.

We Highly recommend Nardone Oil.
January 29, 2026
We ran out of oil late in the afternoon, and calling Nardone Oil was the best decision we could’ve made. Ellie in the office truly worked her magic and went above and beyond to help us out in our new apartment. She was personable, understanding, and very down-to-earth, and she took the time to give us helpful tips and advice instead of rushing us off the phone. You can tell she genuinely cares about the people she’s helping.

Dony, the driver, showed up before business hours at 3 a.m. knowing we were completely out of oil. He arrived on time, ready to go, and got right to work. He even took the time to show me how to prime the burner and bleed the system in case air ever gets in, which I really appreciated. Overall, Nardone Oil (First Fuel) is reliable, fast, and truly cares about their customers.

Thank you, Ellie, Thank you Dony.

J A mechanical appreciate it you are the best stuff in the United States😘

Installed 2 systems for us and one of them hasn’t worked properly since it was installed. We have called multiple times and they won’t even return our phone calls. Terrible service.

Professional service, honest assessment and fair pricing. We were fortunate that they were able to respond and send someone over the same day. Professional, knowledgeable, systematically diagnosed and resolved the problem. Even though my compressor is getting old, they didn't try to scare me into buying and installing a new compressor; they presented an option (top off the refrigerant), explained why it might be a viable solution (no evidence of leaks), and see if that would work first. So far it has, and that probably saved us some money - especially since their pricing was fair. We will definitely call them the next time we have an HVAC issue and when we need to eventually replace our compressor.

Anthony was very professional and friendly. He diagnosed the problem at the circuit board, checked all the vents and the inside and outside heating and cooling units. He explained what had gone wrong and fixed the problem. I highly recommend him.
Richard Johnston

John Bunn, Falite Brothers service technician and is apprentice were very professional during their recent onsite visit to my home. John's experience and knowledge were apparent as he diagnosed the root cause and properly resolved my AC issue. John was very personable and took the time to educate me on my home HVAC system. I appreciate the skill level, honesty and thoroughness I received from my service call. I will place Falite Brothers at the top of my list for any future HVAC home service and or maintenance needs. A solid 5 star effort by technician John Bunn and his apprentice.

Sincerly
Keith F.

Matt Adams handled my HVAC installation and he did a fabulous job. I live in Beacon Hill which made this project more complex. He worked with me to find creative ways to install the system while meeting the requirements of the architectural commission. I recommend the Mitsubishi floor units for city dwellers in historic homes. They blend in better
( somewhat similar to a radiator). Falite sometimes offers promotions on their HVAC systems. I highly recommend Falite!

I had service to my HVAC system today by Jared. He was extremely professional and repaired my AC unit quickly. Unfortunately it was raining pretty heavy but he still went on the roof to fix it. Highly recommend.

Noisy boiler and garage unit not working. Called them and they came on the following and, problem solved. From the person who answers the phone to the technicians Who maintains and fix my HVAC units I have nothing but good things to say. Have used them for quite sometime now and this is my first review. After 10+ years of great service, I felt that it was the least I could do.
Thank you

Falite took a job to replace a complete HVAC system in my condo that not every company would take on because it's a P.I.T.A. building with awkward accesses, such as having to use a 10-foot ladder to get into the kitchen ceiling where the air handler sits. They stuck to their quoted price even though the job took two days instead of one due to the tough accesses plus a heat wave. What I am most grateful for, however, is that when a tech accidentally damaged an appliance in the kitchen while up on the ladder, the install team rushed to have Falite's insurance department take care of everything, didn't bill me for the job until the appliance was fixed, and gave me a 5-year service contract for free when pandemic-related backorders meant getting the replacement part took a while. Nice guys on both the install and admin sides (Joe, Al, Matt, Dan, Brian), and so far, six months in, everything is working smoothly.