Reviews of local pros in Wakefield, Massachusetts

We have been using Unified Mechanical Inc for our heating system needs for many years. They have always been reliable and timely in meeting our needs. Rich is a master at his craft and we're so glad to have him supporting us. This most recent visit was no different. As soon as we reached out, Unified Mechanical was there. Excellent work!

We had Unified Mechanical install a new 5 zone natural gas boiler with an indirect hot water tank in our 140 year old home. Simply put , they were amazing. The craftmanship and knowledge they possess is second to none. Rich, Sal and Cullen were so easy and pleasant to work with. They have a passion for their work and the tremendous quality with which this project was completed is striking (see pictures). Their quote was below other estimates and more than worth it. We even had them install some outdoor gas lines to the patio. We will NEVER utilize any other HVAC company going forward.

Fast service courteous employees

Great service always able to give quality, always answers and have a solution.

Preferred HVAC contractor for our properties.
Fast , professional & they know what their doing.

AC was out in our office for a few days these guys were able to get it up and running within a few hours. Tech was very nice and professional explained the issue well and got it fixed fast fast.

3 trips to the property and still unable to provide a quote for a furnace replacement. Delayed the replacement by almost a week. Had to place tenants in a hotel until another vendor replaced the furnace and restored the heat.

This company does what I wish everyone did. They come when they say they will come; they do the job right the FIRST time; and they clean up after themselves. In fact when they came into my place the tech put coverings on his shoes so that he was not messing up my place.

Over the years many plumbers/electricians/etc. have come into our house and didn't fix what was broken or broke something else and still left stuff all over our basement and/or our bedroom that we needed to cleanup.

These people are real professionals.

Courteous & professional team! I recently hired G&G to install a new heat pump system in my house. Everyone I dealt with (from the sales people to the installers) were responsive and professional.

My furnace was not working. I called G&G and a technician was at my house about 3 hours later. Joe did a fabulous job! He was professional, pleasant and extremely knowledgeable. Thank you for a job well done.

Professional courteous knowledgeable… thought it would take months to have my HVAC unit they completed within a couple of weeks. Mike Baldwin in sales & the installation team (wish I got their names) were awesome support services excellent they are my go to now I am a newly loyal customer I give them a 10!

I rent my condo in Cambridge. Tenant called to let me know water tank is leaking. GG was there the next morning and said I need a new boiler and water tank. The sales person was also an experienced plumber and made the right recommendation. I had no choice and had to replace it that day. The cost was $13k. Needed to put down a 50% deposit
As a point of info last year GG installed a new $14k heat pump.
I asked if the balance could be paid in 30 days. Mgt told my sales person NO. Balance due now. Not everybody in these times has $13 k available on a minutes notice.
Bottom line a rating of 5 for sales and installation. A rating of zero for the greedy owner with no compassion for a repeat customer

We’ve had our tune ups and service with G&G for several years and I’m so glad I found them. The front office is very responsive and the HVAC staff have all been great. Friendly and knowledgeable. They came to replace a part today and the system still was not working. He took the time to determine the problem wrong part for this model at time of installation. Our unit WAS NOT installed by G and G. He took the time to explain, create a temporary solve, and will be back with tge correct part. Highly recommend G&G!

Amazing service from 128. We recently installed a new furnace. Several people were involved including some follow up service. To a man each person was more polite, patient, knowledgeable than the last if that’s possible. A five star rating does not do this company justice.

Several toilets were backed up in our house. I called 128 Plumbing and they had a man on the job in about an hour. That was crucial as we had people visiting. Jeff was very respectful of the property and explained what he was doing every step of the way. Turned out 100 feet of septic pipe from the house needed to be snaked/unclogged. More than just a clogged toilet! Fast, knowledgeable, and respectful. Great job Jeff and 128!

Alec installed a new garbage disposal at our house in December 2025. He arrived on time. Donned shoe coverings when he entered. Quickly and carefully removed the old disposal and installed the new one. Put in a call for a 128 electrician who came along promptly and did the wiring. The job was completed before lunch. We found Alec to be an experienced professional who, as an added bonus, is a super nice young man. 👍🏻

I can’t recommend RJ from 128 highly enough. My boiler stopped working early this morning and it was a real emergency. After one company would not send anyone, I called 128 Plumbing. RJ responded quickly, the issue was diagnosed fast, clearly explained, and fixed efficiently. Within no time, heat and hot water were back! A huge relief! In a stressful situation, RJ delivered outstanding service. They have made me a customer and will absolutely recommend them to anyone who needs a dependable plumber, especially in an emergency! Thank you RJ!!

We had a great appointment with Zack who installed a new outlet for us. We’ve used 128 for many things involving electrical, plumbing, and replacing our HVAC. Every tech and every team has been not only great at their work but incredibly kind people. We have an autistic son who loves to learn all trades and with every visit we’ve had, each and every technician has welcomed him to learn by their sides which means so much to us. Highly recommend the 128 team.

Great experience. I called for a water heater issue for rusty water running in my bathtub. I had an appointment set next day. Day of, I had the pleasure of having Kyle as my tech. Kyle was phenomenal and was able to replace my hot water heater and fix a gas leak same day. He even shoveled out an area of the driveway I was lazy with, to make sure the old heater got out smoothly. 5 stars to Kyle in particular for being professional, knowledgeable and going above and beyond

I had a fantastic experience with 128 Plumbing, Heating, Cooling & Electric. The maintenance technician was excellent and did a great job of keeping me informed throughout the entire process. I was so impressed with the level of service and professionalism that I signed up for their maintenance plan. Highly recommend for anyone looking for reliable service.

Today I had my annual maintenance performed on two systems, a boiler the other the heat pump system for two different units. I was glad to be able to book both at the same time. Dylan showed up on time and was very pleasant and professional. More importantly, he LISTENED me as I told him my thoughts in regards to how the systems were working. He described in detail the services he would perform. He gave me an estimate about how long the work would take. When Dylan finished he gave me the resulted and informed me about the paperwork I could access online. Dylan was very conscientious about keeping things neat using his boot covers when walking through the house and tidying up around the work area. Everything seems to be running AOK! 128 THANK YOU for your continued great service.
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