Plumbing reviews in Waltham, Massachusetts

Joe & Chris came out to service 2 gas burners. They were both personable, very professional & explained everything so thorough (pointing out on the burner as needed). They took pictures, to be sent with invoice, which is always appreciated. Great all around experience.

Joe and his team are absolutely phenomenal. Not only were they willing to help after I called four other plumbers to no avail, they offered to come out that evening after-hours to assess and remedy the situation. Joe was communicative, kind, and explained every part of the issue and remedy to me thoroughly. Chris and Yan were also amazing in assisting with the fix, and even communicating and translating (Russian!) with my upstairs neighbors to make sure both of us were taken care of, and that the source of the leak was properly addressed and fixed. Joe even went as far as to inform the condo office manager and condo maintenance person of the issue, and had them come over so he could explain the issue in detail to them. I cannot recommend JW Langton Plumbing & Heating enough. They truly went above and beyond, and wasted no time in offering help and guidance during such a stressful situation. The ceiling leak and pipe were repaired within 24 hours, and they sent someone back to spray anti-fungal in the ceiling as a precaution. Truly going the extra mile, taking the extra step, being incredibly tidy and conscious of my space and their cleanliness (they cleaned EVERYTHING!), and offering so much care throughout. They’re the only plumbers I’ll be using from now on!

We had a great experience working with Joe. He is communicative, timely, and does a fantastic job. We had him do the plumbing in our new master bathroom. I'd highly recommend him and his team!

Excellent team that provides consistently great and timely service as well as fantastic customer service. I've used them multiple times and I am always a happy customer.

Can't say enough great things. Garbage disposal installation needed revamp and they were able to come out same day. Professional and plesant technicians. Would recommend to anyone in boston area.

Joe and his team have been helping me for years, whenever I need anything they are quick to respond and most importantly do quality work for the right price. I also want to shout out Juliana who has really helped me a few times when I was in an emergency situation and needed immediate attention

Within an hour of my call Joe and Chris showed up to my office and solved the catastrophic toilet issue we were experiencing. They also were able to connect us with a wonderful restoration company to clean up the mess

JW Langton Plumbing & Heating are an incredible plumbing company. They responded quickly to a situation in my home that created a significant damage. They were prompt, timely, and courteous. I would recommend them to anyone that has a plumbing issue, whether is be emergency service or repair. Thank you Joe.

Joe was a joy to work with! He responded to my call promptly, was friendly and professional, worked efficiently and also gave good advice for things to repair before they became a bigger problem. He is my new go-to person for any plumbing needs!

Cannot say enough good things about these guys. Professional, thoughtful, and incredibly skilled. Have had three separate jobs with them: pipe repair, outdoor faucet replacement, and boiler/water heater replacement. Every job done with care and attention to detail - something I definitely do not take for granted. Boiler install (in picture) is a work of art. Highly recommended :)

Dependable, reliable highly skilled team who you can trust. Had a pipe freeze this week’s past. I was out of town and family was really stuck. One text to Joe he was on the way to take care of it. Also, identified long term fix and completed work. life Saver Joe and team was there to help followed up with call that evening to make sure everything was ok!!!!

Had an unexpected issue with a water heater that caused a serious leak. This happened over the weekend, of course. Of all the companies I contacted, JW Langton was the most responsive and helpful. Communication was excellent, they were very responsive to questions, and the water heater was replaced at a fair price. Very happy, would call them again next time for sure.

When our home experienced flooding due to burst pipes, we were faced with significant challenges. We engaged the local Servepro team for cleanup services and asked their project manager for a recommendation on a locally trusted independent plumber. Based on his suggestion, we contacted Joe Langton. Placing our trust in this advice proved invaluable during such a difficult time.
When Joe and his teammate, Chris L, showed up at our home the very next morning, we instantly felt a sense of relief. Joe wasted no time identifying the sources of the burst and walking us through every step of the process ahead. From the very first moment, it was clear to us that Joe was so much more than just another contractor—he genuinely cared about what we were going through. His kindness, patience, and deep expertise shone through, making us feel seen and supported at a time when we needed it most.
Throughout the past year, Joe has been instrumental in the rebuilding on the inside of our home, serving as both general contractor and plumber. He also provided guidance and reassurance throughout the process. In his capacity as general contractor, Joe assembled a team of skilled and reliable tradespeople—professionals he had worked with extensively on previous projects as well as those who have contributed to his own residence. This included experts in plaster, painting, tiling, and notably, carpentry team; one carpenter, with over 50 years of experience in custom kitchen cabinetry, delivered exceptional results for our new kitchen.
As our plumber, Joe—together with his team members, Chris L, Steve and Chris B—approached every plumbing challenge with remarkable skill, care, and attention to detail. Their work on our new master bathroom was nothing short of outstanding. Joe took the time to listen carefully to our ideas and concerns, offering thoughtful suggestions that made the final result both functional and beautiful. The installation was handled with utmost professionalism, and the craftsmanship is evident in every detail, from the great tilework to the sleek, reliable fixtures. Joe did the gas fitting and along with his team, they also managed our furnace, condenser and water heater installation, ensuring everything was completed safely and efficiently. What truly made the difference for us was the respect and empathy Joe and his team showed throughout the process—they treated our home as if it were their own and always made sure, we were comfortable with each step. Looking back, we feel incredibly fortunate to have had Joe by our side during such a challenging time, and we are deeply grateful for his unwavering support and exceptional workmanship. We would highly recommend Joe and his team for anyone seeking general contracting and plumbing needs and are confident that he and his team will provide the same outstanding service and support that we received.

He is no longer in the plumbing business

Top notch in every way. Best in town we've found. All expectations were blown away. Thank you!

Great experience with Marc and his sons replacing a water main shutoff and sump pump

I know Mark since I bought my property in Waltham in 2012
Every time I call for help, he comes over right away and fix my problem.
Today he did great job fixing my heating system boiler.
Thank you Mark

I would not give these guys any business. They are very bad at communicating and seem to have no professionalism. We waited for the guy (Mark) to show up to our place to inspect a few air conditioner units for replacement, and he never showed up. When he was late for the scheduled timeframe, I called. He said he was running late by an hour. Then two hours went by and I called again....

Mark said he was on the property but he left because he forgot. His excuse was that he was too busy and just forgot because of how much he had going on that day. I understand these things happen, but at least communicate so people don't sit around all day waiting. "Just forgetting" is unprofessional and doesn't give me confidence in the work that he'll do anyway.

It took calls to the office every single time for him to get back to us and make any progress.

I'd suggest you find another company to do business with.

My tenants ceiling has been leaking and we couldn't find the problem.
It got really bad on Sunday, and I recieved a call said it was leaking bad.
I called Homestaed Sunday night at midnight for an appointment for Monday.
I got a call Monday morning from Ryan, and he said I will be there in 5 - 10 minutes...
He came and found that the toilet was the cause. He replaced the wax ring and set the toilet back, problem solved. Awesome.
While he was there I had him fix the basement toilet as well and a leaking faucet outside.
I can only say Great things about Homestead.... Greatly appreciated guys...

I would recommend Marc 12/10 to anyone who asks. We recently moved into an older home and were doing a major renovation in the kitchen which needed a lot of plumbing work to reroute things to their new proper place. We felt confident with Marc from the beginning, it's clear that he is a seasoned professional and his work only further proved that to me and my fiancé.

He was easy to work with and get a hold of, and is with renovations sometimes unplanned things happen (and always at the last minute) and Marc was always accommodating and found time in his schedule to stop by and address things.

Marc (and his son Matt!) were always professional, kind, trustworthy, and respectful. I don't have a single bad thing to say. He really made a daunting project like our kitchen reno feel manageable and I always felt like we were in the best hands, and I really appreciate that.

When my hot water heater broke and my old plumber had closed, I called homestead plumbing. Marc and his son were professional and on time to all appointments (he was actually early for the waltham plumbing inspector). His work was high quality and his price was reasonable (I got numerous estimates before selecting Marc). I plan to continue using Marc as my go to plumber.