House Cleaning reviews in West Roxbury, Massachusetts

pro team carpet cleaning was fantastic! i reached out to several places to inquire about carpet cleaning and wanted to understand what the process involved. other companies didn’t provide clear answers about how dirt and allergens can accumulate in carpets and cause issues. however, i had a great conversation with darrell, who made me feel comfortable and assured me i was in good hands with a professional service. joseph and the crew were extremely helpful, answering all my questions as they worked. i asked a lot of questions, and they were quick, friendly, and even demonstrated how everything was done. if i could give them 6 stars, i absolutely would! i will certainly come back for carpet cleaning when the time comes!

Pro Team Carpet Cleaning is truly exceptional. I found them online one Saturday while looking for a quote for carpet cleaning at my home. Joseph arrived within an hour, without hesitation. He was very professional and polite, which was a refreshing change from my previous experiences with other companies. Unlike others, Joseph never suggested I should replace my carpet, which was a big relief. During the walkthrough of my house, he took the time to explain the dirt on my carpets and the cleaning products he would use. It was a pleasant surprise to see someone so thorough. When he showed me the truck, it was clean and organized, reflecting the quality of work I could expect. He offered me several options for dates and times for the cleaning, which was fantastic. On the cleaning day, I received a notification that he was on his way, and his team got right to work without any delay. It was clear that Joseph had a well-thought-out plan for the job before arriving. He took extra care with the tough spots, going over them multiple times if necessary. He even walked me through the process as he worked. I also want to commend him and his team for the excellent job on my tile floors. I had previously received a quote of over $5,000 to restore them, which would have taken four days. However, Joseph completed the job in under an hour! This young man is truly talented. I now refer to him as my 'carpet whisperer.' I know I won't be looking for another carpet cleaner, no matter where I move. Keep up the fantastic service!

I needed the carpets cleaned before moving my business into a rental unit, so I called Pro Team Carpet Cleaning. I left the key for Joseph to let himself in. After checking the space, he let me know the price was higher than I expected because the carpeted area was larger than I thought. He explained that he used a special tool to measure the space, while I had used a tape measure, which caused some confusion. Even though the price was more than I planned, the office offered me a 10% discount, which brought the cost down and made it much better for my budget. When I visited the unit later, I was really happy with how clean and fresh the carpet looked. They did a fantastic job, and I’m ready to move in. Even though there was some confusion at first, I would definitely use them again and recommend their carpet cleaning services to others. If I could suggest one thing, maybe measure the carpet the old-fashioned way next time!

I want to share my experience with the team at Pro Team Carpet Cleaning. Over the years, I have taken my couch cushions to them for cleaning and sanitizing because of dog stains, and they always return looking brand new. Recently, I decided to bring in my favorite living room rug, knowing I could trust them completely. They understood how much I cared about my rug and went the extra mile to clean it wonderfully. They even managed to eliminate the pilling. If you have beloved rugs or upholstery that need revitalizing, take them to this company; you’ll be thrilled with the results!

Darrell and Joseph were exceptional professionals in carpet cleaning. Their work was first-rate, and I would certainly recommend their services. They are priceless assets to Pro Team Carpet Cleaning. It's crucial for their superiors to acknowledge the outstanding job these two gentlemen did today. Indeed, they are exceptional individuals. Pro Team Carpet Cleaning in West Roxbury is truly fortunate to have both of these remarkable men as part of their team.

I have used a carpet cleaning service probably 4 times. Until recently, I really enjoyed hiring them. A while back, I requested to have my carpet cleaned, but I didn’t hear anything back. I’ve emailed and called a couple of more times over the past few months and still didn’t get a response. My carpets tend to smell because of my pets, and I had to manage that while my mother-in-law visited. I attempted to rent a cleaner, but it didn’t do much for my carpets. Honestly, if you can connect with a good carpet cleaning service, they are completely worth it. However, since I couldn't reach them, I decided to invest in a high-quality carpet cleaner that works wonders. Now I can keep my carpets fresh without needing to hire a service.

I had a fantastic experience with the carpet cleaning service. My tan microfiber couch, which easily showed all stains, was incredibly dirty and now it looks as good as new! The team was very informative and walked me through the entire cleaning process. It's clear that they take great pride in their work and reputation. I will definitely recommend them to friends and family and will reach out again in the future if I need any other furniture or carpets cleaned. It was money well spent!

rob more than exceeded my expectations! I am so happy to have found this company. He is very professional, friendly, and easy to collaborate with. A very special rug of mine was damaged when my puppy had an accident on it. Rob quickly set up an appointment, took my rug to his facility for cleaning, and kept me updated by sending videos of the process. He even returned the rug to me days earlier than I expected, all while managing a busy week himself! Congratulations on that! I am truly thankful for the care he put into cleaning my rug, and it looks absolutely amazing! He also offers other cleaning services, such as upholstery and grout cleaning, which I look forward to scheduling when I can. What a great guy doing fantastic work!

i am very happy with the carpet cleaning service i received from Pro Team Carpet Cleaning. joseph was very professional, arriving early for our appointment and taking the time to explain each step of the cleaning process. after he finished, he made sure i was satisfied with how clean my carpets looked. i also got a follow up call to check if i was happy with the results. joseph made my carpet look like it was just installed. the transformation was amazing. it's clear that customer satisfaction and quality cleaning are very important here. i highly recommend their carpet cleaning service.

Pro Team Carpet Cleaning is an outstanding choice for anyone in need of carpet cleaning services. Their team is friendly, polite, and goes above and beyond to ensure customer satisfaction. I know them personally, and they are trustworthy when it comes to delivering high-quality cleaning and removing stains from carpets. They are also very precise, organized, and manage their time efficiently from start to finish. If you want your carpets cleaned the right way and want the best value for your money, you should definitely hire Pro Team Carpet Cleaning. You won't be disappointed!

I called Pro Team Carpet Cleaning to set up a carpet cleaning appointment. The person I spoke with on the phone was very friendly and helpful, and made scheduling easy. The team arrived right on time. Darrell and Joseph handled the cleaning, and they were both professional and made the experience enjoyable. They explained every step of the carpet cleaning process as they worked. The whole process went smoothly, and I am very happy with the service. I will definitely use them again next time.

Flipping houses can be tough, especially when you’re dealing with carpets that haven’t been cleaned in ages and have strong odors. I looked at a few different carpet cleaning services and could tell right away this team knew their stuff. After a quick call for a quote, I got friendly service and a big discount with a first-time coupon that Joseph told me about. When my schedule changed at the last minute, they were flexible and worked with me. In the end, they made the carpets smell fresh and the house was ready for new tenants!

I scheduled my carpet cleaning using the online booking tool, and it was super simple and smooth. After booking, I received a confirmation and live updates about when they would arrive. Joseph showed up right on time and was very professional and well-prepared. I was impressed by the truck-mounted cleaning equipment they used. The results were amazing—my carpets looked fresh and just like new. From the start, we walked through my home and I pointed out some spots I was worried about, and everything was taken care of. The final price was exactly what I was quoted, with no surprises. I definitely recommend Pro Team Carpet Cleaning for anyone in West Roxbury needing their carpets cleaned.

I usually look for services on Google Maps and prefer those with high ratings. Sometimes you wonder if the ratings are really accurate, but after having Darrell from Pro Team Carpet Cleaning clean our stained carpet in West Roxbury, I understand why they have such a great reputation. They were professional, paid attention to detail, and got the job done right. The price was fair and the carpet looks fantastic. I’ll definitely call them again the next time I need my carpets or rugs cleaned!

We were looking for a carpet cleaning service on Google and were lucky to find Pro Team Carpet Cleaning. We chose them because of the great reviews, and now we can add our own. Joseph was on time, very professional, and worked efficiently. He was thorough and got the job done quickly. We were very happy with how clean the carpets turned out. One of the main reasons we needed the carpets cleaned was because my daughter has bad allergies to cat dander, and we noticed her allergies got better after the cleaning. What stood out the most was Joseph’s friendly attitude and good conversation. We were very pleased with the service and would definitely call them again if we need carpet cleaning in West Roxbury.

I needed professional help to get my carpets cleaned and sanitized so my husband could return home safely after his stem cell transplant. I was feeling overwhelmed, unsure how I would manage everything on my own. After I asked for recommendations on Facebook, almost everyone suggested Pro Team Carpet Cleaning. Joseph and Darrell arrived quickly and took care of all the carpets, making sure everything was thoroughly cleaned and sanitized for my husband’s recovery. They fit me into their schedule right away and did an amazing job—my home smelled fresh and looked spotless. Thanks to their hard work, my husband was able to come home to a safe and clean space. I am so grateful for their outstanding service and will always recommend them to anyone needing carpet cleaning.

After my daughter told me great things about Pro Team Carpet Cleaning, I reached out to them by text. They got back to me quickly and we scheduled a time to have the carpets, tile, area rugs, and a few upholstered chairs in our 2973 square foot home cleaned. Joseph arrived right on time at our house in West Roxbury. He looked over the rooms, complimented us on being ready, and explained each step of the cleaning process. He showed me the price list we had agreed on beforehand and got started right away. Joseph was friendly and professional throughout. He noticed a few pet stains on one of our area rugs (we have two Corgis) and made sure to treat those spots with extra care. He also explained what kind of results we could expect on the tiles and how long it would take for the carpets to dry. The cleaning products smelled fresh and didn’t leave any sticky residue behind. Joseph worked efficiently and finished everything in just over two and a half hours, even though I asked him lots of questions. We are extremely happy with the results and plan to use their carpet cleaning services again in the future. Highly recommend for anyone in West Roxbury looking for clean carpets and great service!

i had some water damage at home because a bathroom valve broke, and i needed help fast to get my carpets cleaned and dried out. i reached out for help and Joseph came over right away. he was very knowledgeable about carpet cleaning and handled everything with care. Joseph used the right equipment to dry out the carpets and walls, making sure there was no moisture left behind. after everything was dry, he deep cleaned the carpets and brought them back to life. i was worried about mold, but after a test, everything came back clear. i'm really happy with how things turned out. if you ever need your carpets cleaned or have a water problem, i definitely recommend calling them.

i was in a hurry and needed the carpet cleaned in my apartment for new renters moving in soon. with everyone being so busy lately, i didn’t expect to get an appointment quickly, but joseph managed to fit me in within a week. even though he had a packed schedule, he made it to my place in west roxbury around 1:30 and stayed until after 6 pm to make sure everything was spotless. after he finished, he still had to drive out to another job and then head home. i really appreciate that kind of hard work and dedication—he definitely goes above and beyond for his customers. the carpets looked fresh and ready, and i’m grateful for the great service.

Joseph and Darrell are true professionals when it comes to carpet cleaning. Their main goal is to make sure every customer is happy with the results. They are always dependable and take time to explain the cleaning process step by step. My carpets were cleaned very thoroughly, and if there was ever a tough spot, Joseph would talk me through how he planned to tackle it. He answered all of my questions and made sure every detail was taken care of, leaving my carpets looking fresh and spotless. I will definitely use their carpet cleaning services again, and I recommend them to anyone looking for reliable, high-quality cleaning. I also appreciate that they care about veterans and show kindness in their work.

I had a great experience with Pro Team Carpet Cleaning when I needed my Oriental rug cleaned. Joseph, who helped me, clearly knows a lot about different rugs and even shared interesting facts about how they’re made. The price I was quoted was exactly what I paid, with no surprises. I was really happy that the job was finished much sooner than expected, and they took care of both pick-up and delivery, making the process easy for me. My rug hadn’t been cleaned in decades, but after their service, it looked fresh and vibrant, almost like new. If you want your Persian or Oriental rugs handled with real care and expertise, I definitely recommend this company.