House Cleaning reviews in West Roxbury, Massachusetts

After a water pipe burst in our finished basement, we needed emergency carpet cleaning and water removal. Darrell arrived quickly, starting the water extraction right away and finishing in just a few hours. Over the next few days, he came back several times to check the moisture levels and adjust the drying fans, making sure everything was drying properly. Once the area was completely dry, Joseph returned to carefully relay our carpet. Both Darrell and Joseph were very friendly and professional throughout the whole process. They took the time to answer all my questions and even offered to move my furniture back, even though I had moved it myself. I highly recommend this carpet cleaning service to anyone in West Roxbury!

I have had a few different carpet cleaners come to my home in West Roxbury, but Darrell really stood out. He was honest about what was going on with my carpets and explained the best way to handle the stains. Darrell worked hard and managed to remove almost all the pet stains, even the tough ones I thought would never come out! The carpet cleaning service was very affordable, and out of everyone I’ve hired before, Darrell was definitely the best. He knows a lot about carpet cleaning and was also very friendly. I’m really happy I went with this quality carpet cleaning company.

We have been using this carpet cleaning service for our home in West Roxbury for several years now. Darrell has been taking care of our carpets during this time and always shows a lot of dedication to his work. He is very friendly and treats his customers like family. When Darrell arrives, he always greets us warmly and explains what areas he will be cleaning. He pays special attention to any tough stains and makes them look brand new. He also applies a carpet sanitizer, which really helps with allergies and asthma in our household. I highly recommend this carpet cleaning service for anyone in need of professional and reliable carpet care.

We had a carpet cleaning service come to our home after accidentally spilling bleach on our bedroom carpet, right at the entrance. The white bleach stain stood out a lot, and we were even considering replacing the whole carpet. After searching for solutions, we found a company that specializes in carpet repairs and cleaning, so we gave them a call. From the start, they were very professional—they even sent us a photo and a short bio of the technician, Joseph, who would be helping us. They confirmed our appointment the day before, arrived exactly on time, and were very friendly and tidy. Joseph explained all our options in simple terms and worked carefully. Now, the bleach stain is completely gone, and the repaired area matches perfectly with the rest of the carpet. The price was fair, and we are extremely happy with the results. If you need any carpet cleaning or repairs, definitely give them a call—you’ll be impressed!

I had guests coming to visit soon, and our spare bedroom—which we use as an office—had a carpet that was really dirty from years of heavy use. There was even a stubborn stain from a nosebleed. I wanted the room to look nice and clean for our visitors, so I called in a carpet cleaning service. Honestly, I didn’t expect they could do much, but wow! The carpet looked almost brand new after they finished, and it didn’t take long at all. They also cleaned the tile and grout in our entryway, and the difference was amazing. Everything looks fresh and spotless now. Joseph did a fantastic job—he was hardworking, efficient, professional, and very friendly. I’m so happy with how everything turned out!

Pro Team Carpet Cleaning is hands down the best carpet cleaning service I’ve ever used! I called to book an appointment and Joseph was very polite and professional. Darrell came out to clean my carpets, which were quite dirty, and did an amazing job. He answered all of my questions, treated my home with respect, and made my carpets look fresh and almost new again. I also decided to get the Scotchgard and deodorizer treatments, and that really made a big difference—the carpets smell and look fantastic. I really appreciate the hard work and care!

We had our carpets professionally steam cleaned in our new home in West Roxbury before we moved in. After calling, I was pleasantly surprised to get an appointment for the very next morning. Darrell and Joseph arrived right on time and worked with great attention to detail. They were friendly and patient, even when our toddler wanted to “help” with the big steam cleaning machine. Now our carpets look and smell fresh, and our child loves playing and relaxing on them. The service was excellent and the price was very reasonable for the quality. I highly recommend them to anyone in West Roxbury looking for reliable carpet cleaning.

I’ve used Pro Team Carpet Cleaning twice now in West Roxbury and I highly recommend their carpet cleaning services. They’ve become my top choice whenever I need my carpets deep cleaned. Here’s what stands out: - The results are always amazing. I’ve had steam cleaning done by other professionals before, but each time Joseph comes out, I’m still impressed by how fresh and spotless my carpets look. - He’s always clear about what stains or issues can be fixed and explains the process before starting, so there are no surprises. - Punctuality is a big plus—he always arrives right on time. - Communication is excellent throughout. From start to finish, Joseph keeps me updated and makes sure all my concerns are addressed, so I always feel confident about what’s being done. Overall, the service has been reliable and thorough, with great attention to detail every time.

i had a fabulous experience with the cleaners.