HVAC reviews in Woburn, Massachusetts

comfort masters hvac service is the most professional ac repair company i've dealt with. they came out and did a complete diagnostic on my ac system to figure out exactly what was wrong. before calling them, i had three other companies check my unit, but all of them told me i needed a full replacement—no other solutions. when frank from comfort masters hvac service inspected my unit, he found that all i needed was a new capacitor and the motor just needed to be wired correctly. this saved me over $5,000 compared to what the other companies quoted. their honesty and experience really impressed me, and now i'm a loyal customer.

The customer service here is excellent. We recently decided to upgrade our furnace and air conditioning system in Woburn. Just as we were getting ready for the installation, we found out our foundation needed major repairs. When we called to explain that we would have to delay the HVAC installation, the team was very understanding and flexible, letting us reschedule without any pressure. Once our foundation work was finished, they managed to fit us back into their busy schedule just a couple of weeks later. The installers, including Blake, were professional and had no issues coordinating around the other construction happening at our home. There was no pushy sales talk—just honest recommendations and fair pricing. The installation was quick, neat, and done right the first time. We are really happy with our new heating and cooling systems, and it’s great to know their friendly customer support is always available if we ever have a question or need service.

We had a great experience with our HVAC service from start to finish! After our A/C stopped working, we called and got a quick response. Walter came out the next day to give us a quote, which was much more affordable than what some bigger companies were asking for. The team scheduled our installation for the following week, and the installers arrived right on time. They were friendly, professional, and really knew their way around heating and cooling systems. Everything went smoothly—the new air conditioning and furnace were both installed in under four hours. We got our cool air back just in time for the hottest day in Woburn! Highly recommend this HVAC company for anyone needing fast and reliable service.

our furnace is about 30 years old and has had trouble keeping the house warm for a while. we've been meaning to get a new hvac system, but with a new baby in the family, it just kept getting pushed back. last night, the temperature inside dropped to 60 degrees, so we called for service first thing in the morning. curtis, the technician, showed up really quickly—within an hour of our call. he found the problem right away and it turned out the sensor just needed a good cleaning. we liked that curtis didn't try to pressure us into buying a new furnace and just fixed what was wrong. we plan to upgrade our heating system soon and will definitely call this company again when we're ready.

We recently needed heater repair and reached out to Comfort Masters HVAC Service. Jerome came out to our home the very same day we called, which was a huge help since it's important to stay warm in MA. Our Nest thermostat was showing a strange error message, and Jerome worked hard to figure out what was wrong. Even though the issue was tricky and took a couple of visits to fully solve, he was determined to get our heater working properly again. He spent a lot of time troubleshooting and made sure we only paid for what was fair. We really appreciate the effort and honesty, and we would recommend them to anyone needing heater repairs. We'll definitely call again if we have any more heating problems.

After looking for ac repair, i called comfort masters hvac service and got an appointment quickly to check out my air conditioner, which was blowing hot air—definitely not what you want when it’s getting warm. scheduling was smooth and the person on the phone was helpful. they told me there would be a $149 fee for the initial diagnosis. when frank showed up, he explained that the $149 covered the first hour, and if it took longer, it would be $279 for each extra hour. frank checked out both the air handler and the condenser on the roof. the diagnosis took a bit longer because he had to call the manufacturer, and sometimes those calls can keep you waiting. even though it went over an hour, frank kept me updated on what he was doing. he figured out that the expansion valve was stuck, so he turned on the heat to get it moving again. now my ac is working much better and cooling the place down. i was happy with how fast they came out and how clear frank was about what was going on. the price was a little higher than i expected, but everything was explained, and the ac is working again. overall, i’m satisfied with the service and would use them again if i need any more ac repairs.

I recently had my heater repaired after noticing some issues with airflow and uneven heating in different rooms. Other companies suggested I needed a full replacement of my ductwork, quoting me thousands of dollars. When Curtis from the heater repair team came out, he carefully checked my current ducts and found a few specific problems that were causing the trouble. He gave me a clear, itemized quote for just the necessary repairs, which was much more affordable. Curtis explained exactly what needed to be fixed and how it would help my heating system work better, especially during the cold Massachusetts winters. On the day of the repair, the crew showed up right on schedule and finished the job in just a few hours. They even took before-and-after photos and walked me through what they had done. Curtis was very polite, communicated clearly throughout the process, and made sure I understood everything. I’m very happy with the quality of service and my heater is working much better now.

When our furnace suddenly broke down right as the temperatures dropped in Woburn, we needed help fast. After reaching out to a few HVAC companies, we connected with a local team that responded right away. Curtis arrived within an hour to check out our heating system and, after troubleshooting the issue, recommended that a new furnace would be the most reliable and cost-effective solution for our home. A short time later, Curtis and the crew returned with a high-efficiency, two-stage York furnace. The whole process, from taking out the old unit to installing and testing the new one, was finished in just a few hours. We were truly impressed by how quickly and smoothly everything was handled, especially during such a busy season in Massachusetts. Their professionalism, attention to detail, and dedication to getting our heat back up and running exceeded our expectations. We're grateful for the outstanding service and would highly recommend this team to anyone in need of HVAC repairs or installations in the Woburn area.

I had a mini split AC system installed during my basement renovation in Woburn. Frank was fantastic—he really listened to my concerns about noise and made sure to recommend a system that would be quiet. Frank and the team kept reassuring me that I wouldn’t hear a thing, and they were absolutely right! The AC runs so quietly, I hardly notice it’s on. Frank also suggested a ducted mini split system, which I didn’t even know was possible. I’m so happy I went with his recommendation. The whole staff was very professional, attentive, and quick to respond whenever I had questions. I also enjoyed talking with Santiago on the phone—very helpful and pleasant every time. Overall, I’m very pleased with the service and the results!

our furnace wasn’t heating our home right, so we reached out for a repair. curtis, who helped us, came to our house that same day and explained that our old furnace needed to be replaced. he also talked us through some helpful financing options, which made things easier for us. on installation day, santiago and blake arrived right on time and were friendly, professional, and did a great job putting in our new furnace. we decided to add an air purification unit to help keep our indoor air clean too. curtis explained everything clearly, like how often we should get the furnace serviced and what’s covered under the warranty. someone from the office helped us set up all our appointments and made sure we got fast service. we’re really happy with the work they did and would definitely recommend them to anyone in need of furnace repair or replacement.

We had our home HVAC system and water heater installed by an AC repair company in Woburn. Since then, we've scheduled regular maintenance checks for our system. Most recently, Frank came out for a routine inspection. He was very thorough—he tested the airflow from all the vents, checked the system to make sure it matched the manufacturer's standards, inspected the refrigerant levels, and cleaned any needed parts. Frank was professional, polite, and friendly throughout the visit. We were really pleased with the high-quality service and attention to detail. Highly recommend for any AC repair or maintenance needs!

I don’t usually leave reviews, but I wanted to share my experience with this heater repair company in Woburn. I needed a replacement for my heat pump and called several places to compare prices. Frank gave me one of the best quotes and took the time to explain all the available options with different pricing. He was very professional and honest throughout our conversations. Although I couldn’t move forward with the repair due to my own schedule, Frank did his best to accommodate me and was very flexible. I recommend this company for anyone in Woburn looking for reliable heater repair, thanks to their honesty and professionalism.

we had our old heater repaired and a new furnace installed. the inspection and cost estimate at our home was done quickly and without any issues. a few days later, two service guys showed up right on time. they asked some questions to make sure they understood what we needed for the heater repair and installation. they put down covers to protect our floors since they had to move in and out a lot. one worked on the heater inside while the other handled the outside part. they spent a lot of time in the basement, working quietly and never interrupting us. after finishing, they explained everything they did and showed us how to take care of the new heater and furnace. they even arranged for someone to remove the old units and all the trash, and they vacuumed the area before leaving. we really like how prompt and professional they were, and the price was fair too. we’re thinking about calling them again when it’s time to replace our old water heater.

When my heater suddenly stopped working during a cold spell in Woburn, I needed help right away since my tenants were freezing. I called Comfort Masters HVAC Service for emergency heater repair, and a technician showed up around 3 am to get the heat running for the night. The next day, Blake and Walter arrived to work on my furnace and made sure everything was working properly for my tenants and family. Blake really impressed me with his heating knowledge and experience. He explained the problem clearly and set up a temporary fix so we could stay warm through the night. He even came back later that night to double-check that the heat was still on. The following day, he returned and finished the heater repair completely. I was very satisfied with the service and the way they handled everything. If I ever need heater repair again, I know exactly who to call.

After reaching out to a few places for quotes on repairing my furnace motor, I got in touch with a local AC repair company. Jerome answered my call and was extremely friendly and helpful from the start. He gave me a fair price and was able to come out and take care of my furnace that same evening. Jerome arrived right on schedule, kept everything neat and tidy, and made sure to explain some useful tips about maintaining my system. I’m very happy with the service and would definitely recommend this company to anyone needing AC or furnace repairs. I plan on using them for all my future heating and cooling needs.

comfort masters hvac service has repaired and installed two ac units at our condo in woburn. frank was very professional and did a great job trying to fix our old air conditioning system, and let us know honestly when it was time for a replacement. the new ac units were put in quickly, and they even set up new wifi thermostats for us. we were really happy with the whole process and how smoothly everything went. we plan to call them again for our next ac installation. we’ve also had them clean out our air ducts, and the results were excellent.

I recently had an AC unit installed in my home and couldn’t be happier with the service. Santiago came out to give me an estimate and really took the time to look over my house and talk through what I needed. He suggested an air conditioning system that fit both my home’s size and my budget, and explained everything clearly so I knew what I was getting. Santiago and his crew treated my home with respect, putting down protective coverings and making sure everything was spotless when they finished. The installation was done with great care and my new AC is working perfectly—keeping my house comfortable even on the hottest days. If you’re looking for AC repair or installation, I highly recommend this team!

After meeting with Blake from Comfort Masters HVAC Service, I was looking for a reliable heating and cooling solution for my home. Blake took the time to listen to what I needed and even brought in Frank, who came out separately to offer three different options. Each system had its own benefits and came at different price ranges, which made it easy to find the right fit for my budget and needs. In the end, I chose a Mitsubishi Hyperheat 4-ton unit with two ducted air handlers, which required all new ductwork since my house didn’t have any before. The installation was a big job because my home is built with SIPs panels, but the installation crew, led by Walter, handled everything professionally. They faced some tricky challenges with the unique construction, but they managed to finish the installation just in time for the summer, which made a huge difference since I work from home. When I ran into a few issues with some third-party sensors, service techs quickly fixed everything under warranty. Later, I noticed some strange popping sounds coming from the largest vents in my great room. The team responded right away, and Walter came back out to troubleshoot. Even though it took some time to find the source of the noise, the head of operations got involved, and together they found a permanent fix. The issue was related to vent insulation in the SIPs structure, which can be complicated since SIPs aren’t common in most homes. What really impressed me was how the team stood by their work. Every extra step to resolve my issue was covered under warranty, and they were always professional and determined to make sure everything was right. It’s rare to find service like this anymore. I highly recommend Comfort Masters HVAC Service for anyone needing quality HVAC installation and support.

After coming home from a long day at work in Woburn, I found my house was much warmer than usual and the AC had stopped working. I called Comfort Masters HVAC Service that afternoon and spoke with Curtis, who was extremely helpful and professional. Curtis patiently walked me through some steps to check the thermostat and other basic troubleshooting, but unfortunately it didn’t fix the issue. Curtis asked if I could be flexible with the appointment, and to my surprise, he was able to come out the very next day. I really appreciated how quickly he responded, especially with the summer heat making the house uncomfortable. He was trustworthy and I felt comfortable with his expertise and advice. The repair was done efficiently, and now my air conditioning is running perfectly again. I have already recommended this company to friends, family, and co-workers because of their honesty and great service. If you need AC repair in Woburn, this is definitely the team to call!

Comfort Masters HVAC Service has always provided top-notch furnace repair and related services for my home. Over the years, they've kept my old furnace running smoothly, but when it finally gave out, they helped me choose a new model that fit my budget. Jerome, the technician, was upfront about the condition of my aging unit and let me know my repair options, but since we'd already replaced a major part recently, I decided it was best to get a new furnace installed. Even though it was a busy time, the team made sure I was comfortable while waiting for the new system. Jerome went above and beyond by coming out in the evening to set up a portable heater in my home, making sure my family stayed warm during the wait. The office staff was always friendly and helpful, quickly answering my questions and making sure I had all the details in writing. If I needed to confirm anything, they responded right away and made sure everything was accurate. The furnace installation process went smoothly. The technicians were polite, careful not to disrupt my family, and cleaned up thoroughly after themselves. They also made sure the new furnace was properly secured and safely installed. After the work was done, I checked the area and would recommend looking for any leftover nails or screws outside, just to be safe. They offer top-quality brands like American Standard and Bosch, so you know you’re getting a reliable product. The price might be a bit higher, but the workmanship and equipment are excellent. I highly recommend this company for anyone needing furnace repair or installation.

We realized our old heater wasn’t warming up the house in Woburn like it should. We called Comfort Masters HVAC Service late in the afternoon, and Frank arrived quickly, ready to help. He figured out that the ignitor was the issue and replaced it right away, getting the heat working again. Frank also noticed the heater was turning off before reaching the temperature we set, so he suggested we update our thermostat. For years, we thought our heater was just too old and needed to run almost all day to keep us warm, especially during those cold Massachusetts nights. Now, after Frank’s repairs and advice, our heater only turns on when it needs to, and the house finally stays comfortable. We’re so happy with the service and how well everything works now!