Reviews of local pros in Ada, Michigan

Great work, great price.

Excellent work, completed the project quickly, and within a reasonable budget.

Rob and his team have handled our mowing, landscaping, and snow removal for 15 years. This company takes customer service and integrity to a new level.

UPDATE; 3-1 star. All my plants are dying. I’mso upset!!!!
Mixed review. Do with this information what you will.
3 stars might be generous.

Pros: Efficient work and appropriately completed my spring clean up. I’d use them again for that and that alone if the following did not take place.

Cons: not organized or timely at all, no communication about when they’ll be coming and just got a call randomly saying they’d show up that day. Changed two separate scheduled appointments on me last minute, one was a mechanical issue and one I think they just forgot. Not how I expected. Even when I’d call and leave voicemails asking hed get back to me within 5-7 business days and then also wouldn’t text back.

One of my projects was to kill some invasive ground cover, and they managed to kill a lot more than that sadly. I had a new landscaper come today and they really explain the extensive damage the glyphosate did to my 10 year old finicky Jane magnolia, 3 other well established bushes and trees, my hydrangeas, roses and many many of my recently planted annuals. What was a $300 spraying and weeding turned into a $700 loss to replace my dying plants.
When politely confronted about the damage to my very healthy plants, it was not taken lightly and was taken very defensively about me “nitpicking” and they left the job midway and chose to not continue further as they refused to take care of the replacement and wished to just leave it at that. Fine by me. I think Rob is overall a good person but that was not a professional way to handle the job and with this information I personally would not hire them again. Especially when I very specifically asked if I needed to move some plants and they said no your other plants will be totally fine and gave me a “100% guarantee” verbatim. Crazy.

That was my experience- I’m sure people have positive ones, I however did not and I therefore do not recommend

I needed to get my landscaping in order and done before our family held it's annual memorial get together. Jay and Rob saved us ! Thank you for honest hard work, and doing it last minute. Great job 👍 highly recommend.

They did a great job with our cottage landscaping! Very good listeners and made it look great!

We recently moved here from FL and don’t know any contractors in the NE area. So happy to hire Scott & his team of guys to landscape our home! They did an amazing job and couldn’t be happier!! Thanks guys for putting so much hard work and thoughts into the front/back yard. Our neighbors love it too!
- The Tomczak’s

Tom & company have landscaped Kennedy

Flower Shop property for us 19 years ago and we were thrilled with everything including how well thought out the drainage would be throughout the years.
They just updated everything last year and again it surpassed our expectations. I have used them for our home and it is always the best experience of the entire construction project.

Rooks spent time really getting to know our needs and came out a few times and really listened to us. They took us to see different trees in their golf cart to discuss options and were very careful and at the end everything was perfect and they gave us a sweet and modern centerpiece and some beautiful cards. I can’t say enough about how wonderful this organization is and how well they know plants! Fans for life!

Rooks did a beautiful job on our landscaping last year for our new home. When spring came this year one of our hydrangea plants was not thriving. I called Rooks and left a message and forgot about it. A week or so later, they arrived with a new , beautiful hydrangea that they replanted in place of the one that wasn’t looking so good. Not only was I so impressed that they honored their one year guarantee, but that they did it without me having to follow up! I have been so happy with their design, product and customer service.

Scott and the Rooks crew did an excellent job! They refreshed our yard with new plants and landscaping rocks. Scott listened to our wishes and developed a plan that exceeded our expectations. Rooks is highly recommended!

Tom Rooks and crew just finished installing 32 trees on our property that was a barren landscape. We are over the moon with the results! 1/2 deciduous, 1/2 evergreen. A wonderful mix of trees, and the finished planting is superb. The trees are incredibly healthy, just starting to open their leaves. The Japanese lilac trees and Prairie Fire Crabapples will be in full bloom in the next month, a major bonus. Very, very happy.

Scott was fantastic. We initially tried to go the cheap route with another landscaping company with our retaining wall, big mistake. Scott and his team were able to come out and redo the entire project the correct way and we could not be happier with the final product. Scott was communicative through the entire project and got it done in a timely manner. We will definitely be going back to Rooks for a future landscaping needs.

The team is very respectful and friendly. They do a great job and are conscientious of our yard. Thanks!

Posting the text of the email I recently sent:

I wanted to write to say how much I appreciate having your company as our snow plow service. We have used other companies in the past and they don't even come close to the level of service and communication as your company provides.

First, I think your emails are hilarious! However, more importantly than that is the fact that they are extremely informative and help set expectations. It makes it much easier to sit back and relax when you know what to expect.

Second, I saw something this past weekend which was extremely impressive and led me to write this email. My daughter loves watching the plow, garbage truck, etc. so on Saturday when you guys came to do our driveway we were able to watch him do our driveway. We live on a cul-de-sac which I am sure (or at least I imagine) adds a layer of complexity that drivers don't necessarily look forward to. Our driver cleared our driveway and was pushing the snow down the road to clear it. When doing that he built up a good size bank in front of our neighbors driveway which would have taken my neighbor awhile to clear had it been left there. However, when the driver was done with his task on our driveway, his final swipe was to pull up my neighbors drive and cleared it out.

I am not sure if this is company policy or if the driver just was thoughtful enough to do that but I think it was a classy move and other folks likely would not have done the same thing. I was very impressed. Plus it probably saved me a conversation with a neighbor had it not been cleared. In short.....please let whoever plowed our driveway on Saturday know he did a great job and we appreciate it.

You guys are great....thank you very much!

Woods has been great for snowplowing, and lawn care. Dependable, timely, affordable, communicative, convenient.

The lawn looks great. The workers spend time cleaning the sidewalks & driveway of grass from mowing. They are kind & do their job well.

This is a remarkable company to work with. I hired them to apply for seasonal treatments. My lawn looks fantastic. The new grass came up in less than two weeks and it looks terrific. They’re easy to do business with and they communicate effectively.

They always do a great job of caring for my driveway - from plowing in the winter to raking stone back on the drive & putting sections of grass back on the lawn.

My driveway was always plowed. When Wood’s was running late, I was always notified. Very good job on communicating.

October 15, 2020 from East Grand Rapids Customer

Testimonial regarding our service from Woods Landscape Maintenance this summer:
In early June we needed to hire a lawn mowing service and found that Woods Landscape Maintenance could fit us into their schedule for which we are very grateful. Each of the teams that have mowed our lawn have done a wonderful job. They have completed the work in a timely fashion and the mowing, trimming, and edging have all been completed to a high standard. In addition, recently, the teams have very willingly accommodated our request to change their method of accessing the lower level of our yard with their equipment to use a different (longer) route to avoid recently painted stairs on the usual route.
We found the price charged for the mowing competitive with other companies we’ve hired over the years and the work to be of superior quality.
Our contacts with the office have also been very positive (A very capable and pleasant Woods Landscaping employee actually answers the phone!) and any message that we needed to have passed along to our lawn maintenance teams has been communicated to them.
Thank you for your great service.