Reviews of local pros in Dearborn, Michigan

4.7 based on 1071 reviews Back to the listing
    5

    Great customer service.Thank You guys Eddie and Jimmy

    5

    Best place to get your heating - cooling and plumbing supplies
    Very nice customer service
    Great service and warranty

    5

    thoroughly impressed with their service. The staff was knowledgeable and guided me to the exact HVAC components I needed. Their extensive inventory ensured I found everything in one place, and the prices were competitive. I highly recommend for anyone seeking commercial or residential quality HVAC supplies and expert assistance.

    1

    Horrible warranty handling experience. Purchased new Condencer. After install lasted 1day. The compressor stopped pumping. The warehouse gave the number for the person handling warranty. Call that number multiple times. Not picking up the phone, not returning missed calls nor voicemail. Next day contacted the warehouse again. They finally got me the form to fill out and I was told I need to go through the manufacturer’s warranty and they have nothing to do with it. Meanwhile, my customer out of A/C for five days. Getting frustrated with me the contractor. I don’t know how it’s gonna end but I know one thing. I wouldn’t buy another piece of equipment nor part from this warehouse ever again and I wouldn’t recommended for anybody else!

    5

    Best for all your home appliances and contractor needs and really good prices.

    5

    Excellent service, excellent people, they have what I need for my projects. They've helped me a lot.

    1

    This place would rob you, bought a part for the furnace it was not working and they did not accept to exchange I understand they will not return but at least exchange the part with another one that works . Bad business will wont last long!

    5

    Best hvac supplier they have all items we needs and staffed very nice and friendly.

    5

    Fast friendly and knowledgeable staff was in and out with correct parts..and can't beat their prices

    5

    Good customer service more helpful fast and reliable parts available any time you need

    2

    Nice and clean! Easy parking. Prices are much higher compared to other places and the customer can use improvement.

    5

    Great experience at HCR Supply! The staff was super helpful and got me exactly what I needed fast. Friendly service and smooth process—I’ll definitely be coming back for my HVAC supplies.

    5

    Jimmy , give me the Best services ever!! I took off my part, call about the part and he told me if I couldn't get the numbers off the part to bring it in so he could match it with he had

    I talk to him a couple of times, each time , he was Real Caring, locating part Fast; I lost the number he call me I found the number once again because I lost he

    Jimmy remember me, know he deals with people everyday, but Jimmy knew what part; i needed, Jimmy gave me the location and I came and bought the part.

    All while I was here Jimmy match the part with two other parts found the right part but the part into the metal price for me because I couldn't un screw it but it back to together for ne put into the box so it wouldn't break, give me a great price and sold me oil to keep my furnace running great!!!!!!

    Thank you for hiring Jimmy!!!!

    .We need people like I e Jimmy, to assist us in time of need. You never know when you need someone, when you lose a love one , I need that support and Jimmy was there

    Once again Thank you for hiring Jimmy

    I felt like Family

    Thank 😊

    I bought that nighter and it was doing construction work at my house so I felt the vibration but I thought none of it my furnace was doing real good and then all the sudden the furnace went out and I'm trying to troubleshoot it and then I remembered I bought a nighter from Jimmy and here I am again I was out 4 days without heat they're about to close they close at 5:00 do you know that they stay open till 5:15 I'm standing here right now and he's got my a nighter and he's putting it back in the voice for me nobody in this world do things like this but him I'm so glad they hired him at this place he's great he goes Way Beyond a Call of Duty God bless her if anybody want to come get their parts this is the place to come not only courtesy friendly and it act like a family have a blessed day and remember God loves you and let Allah leave it your way

    5

    Best supply house for all your HVAC needs, don’t hesitate to ask their team about anything HVAC related as they are very knowledgeable and friendly. Some of the best prices around on equipment and materials to get the job done. I run HVAC company and I know I’ll be coming back here!

    5

    Great supply place. Always friendly and helpful. Knowledgeable and willing to answer questions when asked. Very diverse

    5

    Technician was very knowledgeable and let me know exactly what was going on. Wasn't pushy with upsells and was very nice in and out of here in a pretty good amount of time too would recommend

    1

    I had a clog in my main drain that was slightly past the access plug in my basement. I paid $250 to have it snaked out, but after they made a few attempts, I was told it wasn't doable because the snake was popping out of another access point, they then quoted me $7500 to tear out my basement and driveway to replace the whole drain system. Obviously I was skeptical, so later that day I went to Home Depot and rented a snake (I've never used one before) and managed to get the clog cleared out myself.

    So basically I spend $250 for a clog to not be fixed, and then managed to save myself $7500 (-$80 for rental) by simply renting a snake and doing it myself.

    On a positive note, the plumbers were very friendly and professional!

    5

    Very polite and knowledgeable. Did an awesome job and great clean up. I would highly recommend him! So fortunate to have him work on our house.. would request him if possible ! 😊

    5

    Jeffrey Harper - A Plumber Who Goes Above and Beyond

    I recently had a plumbing issue in one of the apartments I am managing, and I was very impressed with the work of Jeffrey Harper. He was very responsive to my initial call, presented options including their costs and his recommendation and a clear and concise breakdown of expenses. He came to the apartment within 24 hours to assess the problem. He was able to diagnose the issue quickly, and he explained the repair process in a clear and easy-to-understand way.

    I was particularly impressed with Jeffrey's communication skills. He kept me updated on the progress of the repair, and he made sure that I understood everything that was happening. He was also very accommodating to my schedule, and he worked around my availability.

    The repair was completed in a timely manner, and I am very happy with the results. The plumbing is working perfectly, and I am confident that it will be reliable for many years to come.

    I would highly recommend Jeffrey Harper to anyone who needs plumbing services. He is a skilled plumber who is also a great communicator. He is professional, reliable, and affordable. I would not hesitate to use his services again in the future.

    Rating: 5 out of 5 stars

    Date of contacting: 2023-06-10
    Date of completion: 2023-06-13

    Additional Comments:

    I would also like to add that Jeffrey was very kind and patient. He answered all of my questions in a clear and concise way, and he made sure that I was satisfied with the results of the repair. I would definitely recommend him to anyone who needs plumbing services.

    5

    Mike with Edward Plumbing was so nice and professional. His expertise skills found the leak no water for 2 days he repaired it
    He made this customer happy . Great job!

    5

    Very professional and prompt in the service he provided. The best service with a smile. Thank you soo much Lonzo 🙏 Highly recommended they don’t leave you cold but gives you pro service.