Constraction reviews in Grand Rapids, Michigan

4.7 based on 945 reviews Back to the listing
    5

    We had a terrible storm last night that left our basement with water damage, and we were fortunate to have Mike from ServPro recommended to us. From the moment he arrived, Mike was incredibly helpful, professional, and knowledgeable. He took the time to explain everything clearly and made a stressful situation feel much more manageable.

    Mike truly goes above and beyond for his customers. He was responsive, thorough, and made sure we understood the process every step of the way. His dedication and willingness to help gave us a lot of confidence that we were in good hands.

    We are so grateful for his help and would highly recommend Mike and his team to anyone dealing with water damage or restoration needs. Thank you for the outstanding service!

    1

    Worst experience I’ve ever had and completely unprofessional

    5

    Denali and Jack worked as a team to safely and securely package up the contents of our cabinets so that replacement cabinets can be built and installed. These young men were exceptionally careful with our china and other cabinet contents, but moreover, they were just really nice guys. While they worked, they kept me company just chatting about all kinds of things. I hope it made the work less tedious for them. It sure made my day to chat with respectful, fun, happy people for a change. We need more of those kinds of interactions!

    Because of Denali and Jack I am anticipating a smooth process for the rest of this restoration project. They set the tone well.

    5

    Team was consistent and kind! They were attentive to my questions.

    5

    The Servpro team arrived at my home to clean water out of my basement. Denali, Don, Nate and Trent were very professional and friendly. They cleaned the mess up very quickly. Thank you

    5

    We had a massive water overflow after 5:00 on Friday. Servpro came over right away to set up fans and dehumidifiers. They came daily for 6 days to check on the drying process. We are so pleased with Servpro and the services provided.

    5

    Fantastic service!

    5

    Great work with excellent customer service.

    5

    Excellent service and response time. Couldn’t have done clean up without them.

    5

    Mike and his crew are compassionate and will go the extra mile on your worst day.

    5

    Servpro has done an amazing job for us at our condos! Thank you .

    5

    The response time was excellent, and the service provided was outstanding! Highly recommend.

    5

    The team is very responsive and focused on the solution instead of a band aid. Strongly recommend servepro!

    5

    Mike Nitz helped with secure our action plans for commercial property readiness, truly appreciate the team at SERVPRO !

    5

    Very professional & did job containing any mess. Almost don! ☺️

    5

    Excellent experience, Kyle and Rob did an outstanding job. I highly recommend Servpro

    5

    As a commercial property manager of over 30 years I have found Servpro of Southeast Grand Rapids to be the best in the business. Response time and service is fantastic

    5

    "I can't recommend Mike Nitz and the Servpro Southeast Grand Rapids Team enough! They are incredibly reliable and trustworthy, making them the first choice for any restoration needs. From start to finish, their professionalism and attention to detail are outstanding. They will go above and beyond to ensure everything you need is handled with care, and their dedication to getting the job done right is unmatched. They hope you won't need them but if you do they are there to help!

    5

    When you need help they are there for you. Experienced service representatives who explain the process. Very transparent with pricing. The customer service we received is top notch and will continue to highly recommend them to family and friends.

    5

    I know Mike personally and can say hands down I'd trust him over anyone. The care he takes and the concern he has for his clients is unmatched. There's just nobody better.

    5

    Not only is Mike a great golfer, and just a great guy in general, but he is someone who sincerely cares about helping. I would not hesitate on referring Mike and his team, there is nobody who pays closer attention to detail than him.