HVAC reviews in Grand Rapids, Michigan

4.6 based on 1261 reviews Back to the listing
    5

    Quick response to call. Friendly, cheaper than big company who didn’t ask 1/2 the amount of questions Jordan asked prior to quote. I knew exactly what to expect I would recommend Jordan Little to anyone I know. Thank you for your quick service

    5

    The A/C went out and not only was Jordan there same day to provide a quote, but his was significantly lower than two other well known companies, and his quote came with a 10 year warranty on both parts and labor (vs 1 year warranty labor / 10 year parts with the other guys). He made the entire process easy and was there the next morning to install. Highly highly recommend.

    5

    I have always had great experiences work Little’s Heating and cooling. I recommend them to everyone. They are efficient, honest and knowledgeable.

    5

    Calm, Collected, Service focused technician. absolutely no pressure to do anything. Explained situation, gave suggestions and gave us space to make the call on our furnace and returns. 10/10 and we get to support local small business.

    5

    Jordan came over to fix our mini split and did an amazing job! He was prompt, professional, and clearly very knowledgeable. He explained what was going on in a way that was easy to understand, worked quickly, and made sure everything was running perfectly before leaving. On top of that, he was friendly and respectful in our home. We’re so grateful for his help and would highly recommend him to anyone needing HVAC service!

    4

    Seth came and looked at my unit today. He advised that the furnace is in good working order and needs a cleaning. The previous company GRapids who came out in August after I purchased the home, told me and wrote up a service order full of supposed issues.

    The only thing that threw me for a loop with this company was that I was not advised there was a service charge for the visit. Granted, typically there is, but nothing was mentioned with initial contact, only that he'd send someone over this morning. Imagine my surprise when I heard "it'll be $125?" I am grateful that he reduced it by the $25 due to me never knowing that the service call would cost before the visit.

    Other than, clear and concise info was given regarding my furnace unit.

    5

    ⭐⭐⭐⭐⭐

    I recently had the pleasure of working with Jordan Little from Little's Heating and Cooling, and I am thoroughly impressed. Jordan installed our bathroom fan and serviced our AC unit with outstanding professionalism and expertise. He explained everything clearly, ensuring we felt comfortable and informed. The bathroom fan works perfectly, and our AC unit is now in top-notch condition.

    Jordan’s genuine care for his customers and meticulous attention to detail set him apart. He was courteous, respectful, and friendly throughout the entire process. I highly recommend Jordan Little and Little's Heating and Cooling for their exceptional service and dedication to quality. Thank you, Jordan, for your fantastic work!

    ⭐⭐⭐⭐⭐

    5

    Highly recommend Littles Heating and Cooling! They have been honest, knowledgeable, and reliable. All around a great experience working with them.

    5

    Jordan is a class act! Was prompt to quote, very fair in pricing, was quick to get the work done, and did a high quality job. I would and will recommend him to anyone needing HVAC services.

    5

    I went on Facebook seeking a second opinion on our furnace because we were told that we needed a new heat exchange by a well known company. Jordan responded to my message, brought his equipment, and professionally tested our furnace. We did not go by just his words, but the equipment told us all that we needed to know. Our furnace was just fine. Be careful out there people. They want your money that's in your pocket. Thank God for Jordan's company that came out and showed us. If you want accuracy, professionalism, and honesty, contact Jordan.

    5

    I called Little’s Heating and Cooling at 5:16am after our water heater broke and flooded the basement. Jordan’s team answered the phone immediately and put my mind at ease. Jordan’s team went over pricing with me in the moment for a same day install and said that Jordan would be in touch with me shortly. Within not even 30 minutes, Jordan was calling my phone and setting up a time to bring the new water heater. His team’s speed, kindness, and honesty made a difficult situation so much easier. His price was extremely generous considering we needed an emergency new water heater installed the same day. I would recommend his company to anyone! Thank you for keeping my house and family safe.

    5

    ⭐️⭐️⭐️⭐️⭐️
    Seth and Jordan were AWESOME!!! My water heater started leaking Monday morning. Seth and Jordan were at my house by 12:00 same day with a new one!! 10/10 ⭐️ ⭐️⭐️⭐️

    5

    Seth and Jordan are simply amazing!! I called Jordan at 9 PM Wednesday evening stating my water heater was leaking and him and Seth were at our house at 8 AM the next morning with a new one! ⭐️⭐️⭐️⭐️⭐️

    5

    We had great service from Jordan when it came time to remedy a furnace issue. We very much appreciate his timeliness and expertise.

    5

    Our water heater broke and Jordan was super quick to respond and help us install a new one. Very professional and great to work with! Highly recommend!

    5

    Little’s Heating and Cooling installed our water heater for us as the old was starting to get to end of life. They did a phenomenal job and were extremely professional. Jordan was very responsive with every step of the process and ensured we had no questions before he left. Would recommend them to anyone in need!

    5

    My water heater needed to be replaced, and Jordan got me taken care of same day and extremely fast. I’ve got a furnace and ac unit that will need to be replaced soon and I will definitely be giving them a call when that time comes.

    5

    Jordan is fantastic! He was able to stop in same day to look at our furnace when it stopped working. Highly recommend giving him a call for any HVAC needs.

    5

    I highly recommend Jordan and his company.

    Our water heater leaked Christmas Eve, I called and left a message Christmas morning, and he called right back with a quote. Came the next day, replaced the water heater and left no mess whatsoever!

    Great communication!! Great service! Reasonable pricing!

    Thank you again!

    5

    Our AC unit went out on the hottest weekend of the summer! Jordan was able to get out to us within a matter of days to replace it. When our furnace went out 3 months later we called Jordan up right away!

    5

    I have had the best experiences with Little’s. For starters, I’m recently a single mom, and having major changes made to my house is a bit anxiety inducing for me. I’ve worked with this company to add an air conditioner and replace a furnace. Jordan is friendly, trustworthy, an expert in his field, educational, and hard working. When my heat went out on the coldest day of the winter, he was quick to respond and gave me a range of solutions to fix the problem so I could pick what worked best for me. I have been so grateful for their work and support, and I will absolutely be reaching out for any heating and cooling needs in the future. Highly recommend.