HVAC reviews in Rochester Hills, Michigan
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Asked them to give me a quote for a boiler that wasn't working based on another company's feedback. They proceeded to actually diagnose the issue and I was able to repair it. Fantastic service.
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My water heater broke after 26 years from these guys, called them up and next day they got me setup the next day and they did a wonderful job. Absolutely worth.
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Furnace went out on the coldest day of the year! Luke arrived on-time, carefully and accurately diagnosed the problem, which was a defective circuit board, and got everything up and running! Polite, courteous, and explained everything as he worked! All of this for a very fair cost! I wouldn’t consider calling anyone else!
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Brian came out and was very punctual. He was able to diagnose and fix our problem in the same visit. Additionally, he walked us through what we needed to do to prevent it from happening again.
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Excellent work and professionalism. Steven came out today to help fix our A/C. He was very helpful and explained what was going on. He fixed the issue quickly. The price was reasonable. Thank you so much!!
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September 30, 2025
This is just The Best Company in the world. I have had this company for years now and NEVER have I been disappointed .
I highly recommend this Company. All their techs , especially Steven, is so professional and check everything on my boiler. Gives me a total piece of mind.
Can’t say enough about this organization.
Lynie Toussaint
Rochester Hills, Mi. :) -
We had a next-day appointment and Luke came out and repaired our furnace. He diagnosed and repaired it quickly and now we have heat. He was friendly, helpful, knowledgeable, and took care of the problem immediately. Thanks very much!
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Very nice installation! My house is warm now the coldest /coolest room is now nice and warm! Briarwood will doing my hot water next for me!
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Luke did a great job on the annual furnace check up. He cleaned and vacuumed the furnace. He also checked the humidifier and changed the filter. Overall. Luke did a through maintenance check. I highly recommend using Briarwood for your heating and cooling needs.
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Awesome company and service!!! Always responsive and able to come out in the case of a heating or cooling emergency. Fair pricing and willing to standby any warranty claim. Would recommend Briarwood to anyone!!!!
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I have used Briarwood for many years, both with a house and a condo that I own. The team is always timely and professional and do great work! Special shout out to Lee, for running a GREAT company! Special appreciation for Cord on the most recent work done for my household. I will continue to use Briarwood and will recommend Briarwood as long as I am in the Rochester Hills area!
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Briarwood was amazing! They were able to get here quickly to replace my water heater, on top of it they plumbed in my drip tray that I was too lazy to originally do! Fast, courteous, and answered all my questions without hesitation. I’m so appreciative of them! MIke and Ethan rocked!
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Luke showed quickly after I made the appointment. He was able to quickly diagnose the issue with the furnace and made some adjustments and had everything running again in less than an hour.
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The tech was on time, took one look into the burner chamber, immediately knew what the issue was had it fixed in 5 minutes. I have never been so happy to pay a service call charge.
He was polite and and informative. Thank you. -
Briarwood Heating and Cooling was fantastic to work with—professional, knowledgeable, and genuinely friendly from start to finish. They explained everything clearly, handled the job efficiently, and made the entire process stress-free. Highly recommend!
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5* Brian Little & the scheduler (Jerry?) Honest, and punctual. I recently had a quote to repair my furnace. Because the part was on back order, I started calling other places to see what could be done as my house was freezing for 10 days. Briarwood came with the part, diagnosed the actual cause and within 15 minutes fixed my furnace. My original quote, from another HVAC Co, was over $1000 to replace a part in perfectly working order. Beware of the bigger brands (ROHC) and just call Briarwood.
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Had a new furnace put in by Ethan and another guy and it went well. Very polite and thorough. Highly recommend this company, which I have used prior for repairs and maintenance. Thanks for keeping the heat on and responding after hours, when the system initially failed!
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Thank you, Briarwood Heating and Cooling. I bought a new condo and scheduled a clean and check. Steven came out and did a fantastic job. He was very professional, knowledgeable and friendly. I won’t hesitate to call you again for service or to recommend Briarwood for any HVAC services.
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On Wednesday, December 10, 2025 a day of a record snow storm, Kyle and Cord delivered my new water heater which was a replacement for one that was under warranty.
These guys were positive and up-beat under challenging
circumstances! They even shoveled path ways for themselves and for me!
I would like to acknowledge them for their professionalism and customer service!
Barbara Harris -
Left my house for 2 hrs today and came home to no heat. Technician was here in 10 minutes, repairs completed, Technician Luke was AWESOME. 2nd time using this company and HIGHLY RECOMMEND!!
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THIS Company deserves 100 stars. They are fast, efficient, kind, and professional. They came out, diagnosed, and repaired my furnace in record time.
My customer service was also exceptional. Thank you Briarwood !!
You are the BEST.