Reviews of local pros in Romulus, Michigan

4.5 based on 324 reviews Back to the listing
    5

    This company is awesome! Air went out on a Sunday. Called them at 8am Monday and they had me up and running at 10:30am. Response time was excellent. In and out with great quality work and products. Thanks Guys! We appreciate the great work! from Jeff on Regina in Allen Park.

    5

    Just purchased a house with central air. One of my new neighbors was being serviced by this company so I thought I’d give them a try as well. I had the pleasure of meeting Ryan, who answered the service request. He came right at 9 am (which was the earliest time they said someone can come by)! He congratulated me on my house which was awesome. He was very knowledgeable on the questions I had about the unit, also patient with me as I asked him to break certain things down. Great customer service has been rare lately! Definitely want to give credit to all the employees because beginning to end just a pleasant experience.

    5

    Kyle was great! Very friendly, explained everything well, he is very knowledgeable, Took the time to explain and show me about what was going on with the furnace and what I needed to check and about what I didn’t need to worry about and even gave me some advice on my thermostat settings, which will help me out in the future. Thanks, Kyle and Affordable Comfort for your great service.

    5

    I've used affordable comfort heating and cooling for the second time and I am incredibly impressed with the utmost professionalism, knowledge, and expertise from the very first phone call to the install team. Frank and Randy were awesome and very hard-working, they tackled everything with attention to detail and a sense of urgency, combined with superior customer service. 5 out of 5 every time, I'd recommend that install team for anyone

    5

    I have to tell ya this company is top notch. I had a competitor come out and the price I got was $700.00 more than Affordable but that's not where it ends. I live in small home like most of Taylor homes where furnace room is tight. The competitor also said I would need to cut out portion of wall to get ac part out which would of been a heck of a lot more money spent. Kyle came out to address my AC problem and I decided to get quote for new AC unit since mine was 30 years old and due for replacement. First off I have to say it's not the company that makes jobs awesome it's the people they have working for them. Kyle was absolutely wonderful and gave me price which was $700.00 cheaper and also I wouldn't need to remove no dam portion of wall which totally shocked me cause I thought I was screwed with it. In about 5 days I would have a new unit installed which was quick I thought. Randy and crew arrived on time and I have to let ya know this guy Randy is so dam good, courteous, professional and I could go on and on. I don't know names of his two other crew members but they where also very pleasant and professional. Randy was by far the best service person I have ever dealt with and hope the company realizes what they have there with him. Like I said it's not the company but the people you have representing the company, The job was completed perfectly and better than I ever expected. They are my go to company for all my HVAC needs from now on. You wont go wrong with these top quality people. Thank you Kyle and Randy you are amazing.

    5

    Terrific customer service, quick installation of furnace. Called back again for a leak in humidifier that was not installed by the coolant Kyle fixed it promptly and he even tuned up the furnace while he was here. Highly recommend this company! Kind, efficient and thorough!

    5

    I had a furnace installed was having a problem with it. They came right out, fixed it and everything is great. Great customer service very friendly and kind people to work with. Keep up the awesome job.

    5

    This is the Year that my furnace decided it needed a bunch of repairs. Kyle came out in December and fixed my furnace. And then in January it went out again and two of the boards needed to be replaced. He did the extra and even came later in the day so I could not miss work. I really appreciated the patience he had with my rant about my furnace. Prices were reasonable. I appreciated his effort. They came out in a timely fashion

    5

    A friend of mine recommended Affordable Comfort. And I was impressed with the service. I received better than another company I was using. Kyle was awesome at explaining a lot of things to me. I appreciate his knowledge. Would recommend this company to anybody thank you for your service.

    5

    Excellent response time and fair unbiased advice given. Affordable and fair pricing. Would highly recommend.

    5

    I called them looking for some one to replace my parents AC. I had a different company do mine last year and they were rude and only cared about a sale when i called them to get a quote. I talked to Sarah and she was a Saint!! She helped us from start to finish and she was so patient with us!! I can't recommend them enough!!

    5

    I am very happy with the service I got today. Jonathan was very polite, knowledgeable, and fast. I am grateful! Thank you

    4

    Furnace inspection, after calling, technician showed up promptly.was coureteyous respectful and answered all my questions.still need to look into finance OPTIONS! Will get back with company soon.

    5

    My furnace went out and of the 5 companies I called for estimates. Affordable Comfort was the only company that talked to me. Carl came right out within an hour of the call and gave me an estimate. He was professional,informative, and friendly. He set up the install for the following Monday and the crew were prompt, professional and did a great job!

    4

    HVAC Technician was very professional and helpful. Knew exactly what the problem was. Price was kinda high but needed to be done to get fix

    5

    Kiel and Don were very knowledgeable and did a fantastic job! I will definately call Affordable heating from now on- great customer service⭐️⭐️⭐️⭐️⭐️

    5

    Quick response and professional. Accontable and honest. They fixed my 8 years old furnace for free under the warranty.

    5

    Young man was kind and efficient and very helpful he handled my situation in less than 15 minutes will most definitely us this service again

    5

    This company is the most amazing company to have working on furnace and thermostat! They care so much about people! Please call this company to do business with! You’ll never find a better business!

    5

    We had affordable comfort install our furnace and AC back in 2019 with zero issues. I had to call them for a service call today and they responded promptly. Fix wound up being easier than I thought and the tech showed me what to watch for just in case I had a similar issue in the future. Great company and great service.

    5

    They did a great job on my heating and cooling system issues this summer and fall. Very courteous, knowledgeable and thorough on everything. Highly recommend them!